AI | Bizcommunity

AI | Bizcommunity

News

The 7th edition of the South African Customer Experience Report has been released (Image supplied)

CRM, CX, UX

SA CX Report: The rise of Bothism

Danette Breitenbach 21 hours

Retail

Status, service, and brand values: Key shopping trends in Africa

Issued by Google 23 hours

Richfield partners with Microsoft to equip students with future-ready digital skills

Higher Education

Richfield partners with Microsoft to equip students with future-ready digital skills

Issued by Richfield 1 day

The cost of data

Digital

The cost of data

Issued by Advertising Media Forum 1 day

AI and data are reshaping Africa's retail sector

Technology

AI and data are reshaping Africa's retail sector

Blessed Hwaire and Shobhit Jain 1 day

Artificial Intelligence

OpenAI launches GPT-5 to curb AI hallucinations

1 day

MTN SA rolls out biometric digital ID system across all stores

Cybersecurity

MTN SA rolls out biometric digital ID system across all stores

1 day

#BehindtheIMC | Zubair Timol: AI and culture as catalysts for African growth

IMC Conference

#BehindtheIMC | Zubair Timol: AI and culture as catalysts for African growth

Chloe Posthumus 1 day

Branding

As brand impersonation scams surge, Offernet launches Ravenwatch to protect South African businesses

Issued by Offernet 1 day

Dr Chris Blair, group director of 21st Century

HR Tools & Software

AI: The new frontier in SA's psycho-legal assessments - part 1

Chris Blair 8 Aug 2025

African universities urged to lead AI revolution

4th Industrial Revolution

African universities urged to lead AI revolution

8 Aug 2025

Environment & Natural Resources

SANParks' new campaign aims to reinvigorate rhino population at Kruger

8 Aug 2025

Technology has fuelled overtourism – now it could also help to stem the tide

Tourism

Technology has fuelled overtourism – now it could also help to stem the tide

Adrian Palmer 8 Aug 2025

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

CRM, CX, UX

CEM Africa Summit 2025 to tackle the new CX mandate: Connection, trust, and real value

Issued by CEM Africa Summit 7 Aug 2025

Source: josealbafotos via

Agriculture

Emerging risks shake up SA agriculture sector

Daniel Stevens 7 Aug 2025

Women leading with purpose

Women's Month

Women leading with purpose

Abigail Buckley, Issued by Joe Public 7 Aug 2025

Image credit: Google DeepMind on Pexels

Oncology

University of Free State adopts AI cancer treatment planning

7 Aug 2025

Source: © 123rf Andrew Chinambu says AI is here, and it will continue to evolve. But we still have a say in how it is used

Media

Defending the soul of journalism in a digital age

Andrew Chinambu 7 Aug 2025

Global Citizen and the Waislitz Foundation announce the 2025 Global Citizen Waislitz Award winners

CSI & Philanthropy

Global Citizen and the Waislitz Foundation announce the 2025 Global Citizen Waislitz Award winners

Issued by OnPoint PR 7 Aug 2025

Bryony Rose. Source: Nedbank IMC

IMC Conference

#BehindtheIMC | Bryony Rose on AI search, adaptability, and redefining digital visibility

Chloe Posthumus 7 Aug 2025

Law Practice

AI hallucinations and bogus citations: Attorneys, you've been warned

Tim Laurens 6 Aug 2025

Beyond the algorithm: How African brands are rewriting the rules of growth

Digital

Beyond the algorithm: How African brands are rewriting the rules of growth

Azmina Khan, Issued by Dentsu 6 Aug 2025

City of Cape Town adopts Biodiversity Spatial Plan, maps priority areas

Environment & Natural Resources

City of Cape Town adopts Biodiversity Spatial Plan, maps priority areas

7 Aug 2025

#BehindtheCampaign: Wednesday: The perfect day to drive a Hyundai

OOH

#BehindtheCampaign: Wednesday: The perfect day to drive a Hyundai

6 Aug 2025

Laila Bastati, chief commercial officer, APO Group. Source: Supplied.

PR & Communications

Energy, tech, and finance sectors feel comms pressure in Africa

Laila Bastati 6 Aug 2025

Matt Deitke originally turned down a lesser offer. Source: X.

Artificial Intelligence

Meta breaks records with $250m offer to 24-year-old AI prodigy

5 Aug 2025

SAHIA to host Clinical Coding Symposium in October to advance data-driven healthcare in SA

Healthcare

SAHIA to host Clinical Coding Symposium in October to advance data-driven healthcare in SA

Issued by Communikay 5 Aug 2025

8 global travel trends South Africa can tap into right now

Travel

8 global travel trends South Africa can tap into right now

5 Aug 2025

Taking a human-centred approach to AI in higher education

Skills Training

Taking a human-centred approach to AI in higher education

Issued by SACAP 5 Aug 2025

Why climate change is reshaping health and healthcare funding

Medical Aid

Why climate change is reshaping health and healthcare funding

Kevin Aron, Issued by Stone 4 Aug 2025

South Africa’s ‘Chicken Wars’ redefining the fast food industry

Research

South Africa’s ‘Chicken Wars’ redefining the fast food industry

Issued by Insight Survey 4 Aug 2025

Gibs announces first cohort of Executive Programme in Media Leadership

Higher Education

Gibs announces first cohort of Executive Programme in Media Leadership

Issued by Gordon Institute of Business Science 1 Aug 2025

As Coca-Cola Beverages Africa (CCBA) celebrates nine years as Africa’s largest Coca-Cola bottling partner, it continues to invest in the continent (Image: Bizcommunity)

Retail Services

CCBA celebrates investment milestone in Africa

1 Aug 2025

Lebogang Mashangoane, PR account director at the Riverbed Agency, says we need to ask what modern PR looks like in an AI-powered world. (Image supplied)

PR & Communications

#WPRD2025 | Riverbed’s Lebogang Mashangoane: Modern PR in an AI-powered world

Lebogang Mashangoane 31 Jul 2025

Creating smarter South African retail experiences

Artificial Intelligence

Creating smarter South African retail experiences

Issued by Helm 31 Jul 2025

South African agency DoubleShift brings bold ideas to the UK at MAD//Fest London 2025

Advertising

South African agency DoubleShift brings bold ideas to the UK at MAD//Fest London 2025

Issued by DoubleShift 31 Jul 2025

Image credit: Steve Johnson on Pexels

Food, Water & Energy Security

Govt to crack down on 'water mafia' sabotaging water access

1 Aug 2025

MTN introduces rent-to-own smartphones in SA

Mobile & Apps

MTN introduces rent-to-own smartphones in SA

31 Jul 2025

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

Security

CRM security by design, not default

Eldon Bothma and Hayley Blane 31 Jul 2025

Source: © 123rf New Warc and TikTok research shows how social and video have changed the way we seek, find and buy

Research

Warc: 3 key opportunities for marketers in the new era of search

31 Jul 2025

Source: Supplied. Philip Robotham, Schroders Head of Wealth, South Africa.

Finance

Why global equities are outperforming private equity in 2025

1 Aug 2025

The cost of efficiency on quality

Media

The cost of efficiency on quality

Issued by Advertising Media Forum 30 Jul 2025

South Africa’s most popular technology podcast wants you

Online Media

South Africa’s most popular technology podcast wants you

Issued by Broad Media 30 Jul 2025

Rising stars: Appreciating our greatest assets

IMC Conference

Rising stars: Appreciating our greatest assets

Issued by IMC Conference 30 Jul 2025