CRM, CX, UX Africa

World PR Day

World PR Day 2026: Trust is PR’s greatest currency in the age of the prosumer

The Golden Age of Strategic PR calls for a new interpretation of value

Yolandi de Wet on why relationships remain PR's greatest asset

Robin Fredericks

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Nominations now open for the 2026 Kfm 94.5 Best of the Cape Awards – Powered by Yoco

Primedia Broadcasting Nominations now open for the 2026 Kfm 94.5 Best of the Cape Awards – Powered by Yoco

13 Jul 2026

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WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Delivering AI systems at the speed and scale to meet consumer demand

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The model did not fail. You applied it in the wrong market.

Dentsu The model did not fail. You applied it in the wrong market.

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Ascent Africa advances African expansion through strategic Clarence AI engagement in Namibia

Ascent Africa Ascent Africa advances African expansion through strategic Clarence AI engagement in Namibia

1 day

Why African marketing is moving beyond reach and demographics

Dentsu Why African marketing is moving beyond reach and demographics

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Alex Wanyoike, CEO of Savanna Fibre Limited

Savanna Uganda Savanna Uganda launches mobile network,expanding beyond fibre broadband

3 Jul 2026

BizTrends2027 | Sponsorship opens for business

Bizcommunity.com BizTrends2027 | Sponsorship opens for business

1 Jul 2026

Perion, Mediamark and McSorely Media launch exclusive AI advertising partnership across Africa

Mediamark Perion, Mediamark and McSorely Media launch exclusive AI advertising partnership across Africa

15 May 2026

Protecting African stories from the threat of piracy

MultiChoice Protecting African stories from the threat of piracy

15 May 2026

The Kantar BrandZ Most Valuable Global Brands 2026

Kantar The Kantar BrandZ Most Valuable Global Brands 2026

14 May 2026

Bizcommunity repositions for the future

Bizcommunity.com Bizcommunity repositions for the future

1 Apr 2026

Africa is not just chatting; it is closing deals

Dentsu Africa is not just chatting; it is closing deals

26 Mar 2026

Team Conviviality powers Pernod Ricard’s African growth with tech, data, and market-first media from Dentsu

Dentsu Team Conviviality powers Pernod Ricard’s African growth with tech, data, and market-first media from Dentsu

24 Mar 2026

AdHive Group introduces the Honeycomb: A smarter model for modern marketing

AdHive Group AdHive Group introduces the Honeycomb: A smarter model for modern marketing

16 Mar 2026

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African Loyalty Awards spotlight customer-centric brands

African Loyalty Awards spotlight customer-centric brands

19 Mar 2026

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

Tom Kaneshige 22 Jan 2026

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

20 Jun 2025

All about YOU! Putting YOU in YOUth Month on Biz!

All about YOU! Putting YOU in YOUth Month on Biz!

Bizcommunity.com 20 May 2025

Google’s 2025 Hustle Academy applications now open

Google’s 2025 Hustle Academy applications now open

12 Mar 2025

Dentsu X: Shaping the future of experiences

Dentsu X: Shaping the future of experiences

Dentsu 19 Feb 2025

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

28 Jan 2025

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

Why over 350 organisations share their news via a Biz Press Office

Why over 350 organisations share their news via a Biz Press Office

Bizcommunity.com 19 Aug 2024

Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hub

Lindsey Schutters 20 Jun 2024

Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

Digital advertising group Aleph launches payment unit

18 Aug 2023

PayPal's 4 tips to enhance buyer experience on payment platforms

10 Aug 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

Incubeta's CEO on e-commerce, automation and entering the metaverse

Evan-Lee Courie 25 Mar 2022

#CEM21: Managing customer needs - Humans vs tech or human and tech?

Danette Breitenbach 19 Nov 2021

Where your backstory is a front page story

Bizcommunity.com 10 Nov 2021

Using data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

The power of inclusive portrayal in advertising

Emily Stander 28 May 2021

Dentsu Africa launches Consumer packaged goods like never before

Dentsu 7 May 2021

The 5 habits of highly effective advertisers

Daren Poole, Kantar 14 Apr 2021

7 ways your email signatures can meet the challenges of remote working

Rocketseed 30 Oct 2020

From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent

Ndeye Diagne, Kantar 28 Oct 2020

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