CRM, CX, UX Africa

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Customer Experience Africa Awards (CXAs) calls for entries

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

28 Jan 2025

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

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Human8 doubles down on AI-enabled consultative power

Human8 Human8 doubles down on AI-enabled consultative power

2 days

Outstanding Innovation 2025: Shaping the future with bold ideas

Kantar Outstanding Innovation 2025: Shaping the future with bold ideas

21 Oct 2025

Havas appoints Alberto Canteli as executive chairman Africa

Havas Johannesburg Havas appoints Alberto Canteli as executive chairman Africa

2 Oct 2025

Kantar Media Reactions 2025: The great divide

Kantar Kantar Media Reactions 2025: The great divide

23 Sep 2025

AI Expo Africa 2025 opens media and press accreditation

Tishala Communications AI Expo Africa 2025 opens media and press accreditation

15 Sep 2025

Specialised Exhibitions transitions to new name: Montgomery Group Africa

Montgomery Group Africa Specialised Exhibitions transitions to new name: Montgomery Group Africa

1 Sep 2025

From ads to entertainment: How brands can win the attention war

Kantar From ads to entertainment: How brands can win the attention war

27 Aug 2025

Scan Display shines at the Women in Mice 2025 awards

Scan Display Scan Display shines at the Women in Mice 2025 awards

20 Aug 2025

eatbigfish Playing it safe is killing your brand

18 Aug 2025

Dentsu Zambia turns billboards into backpacks in bold sustainability move

Dentsu Dentsu Zambia turns billboards into backpacks in bold sustainability move

3 Jul 2025

Introducing the Effie Lions Foundation: Building a marketing industry for everyone

Association for Communication and Advertising Introducing the Effie Lions Foundation: Building a marketing industry for everyone

13 Jun 2025

Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

Human8 Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

11 Jun 2025

More news

All about YOU! Putting YOU in YOUth Month on Biz!

All about YOU! Putting YOU in YOUth Month on Biz!

Bizcommunity.com 20 May 2025

Google’s 2025 Hustle Academy applications now open

Google’s 2025 Hustle Academy applications now open

12 Mar 2025

Dentsu X: Shaping the future of experiences

Dentsu X: Shaping the future of experiences

Dentsu 19 Feb 2025

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

Why over 350 organisations share their news via a Biz Press Office

Why over 350 organisations share their news via a Biz Press Office

Bizcommunity.com 19 Aug 2024

Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hub

Lindsey Schutters 20 Jun 2024

Customer Experience Africa Awards return for 2nd Edition

Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

Source:

Digital advertising group Aleph launches payment unit

18 Aug 2023

Mark Mwongela, sales development director for PayPal, Africa.

PayPal's 4 tips to enhance buyer experience on payment platforms

10 Aug 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study

Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

Jacques Celliers, CEO of FNB. Source: Supplied

FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

Laurian Venter, sales and marketing director at OneDayOnly. Source: Supplied

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

Lars Lehne, Group CEO of Incubeta

Incubeta's CEO on e-commerce, automation and entering the metaverse

Evan-Lee Courie 25 Mar 2022

Source: ©Andriy Popov -

#CEM21: Managing customer needs - Humans vs tech or human and tech?

Danette Breitenbach 19 Nov 2021

Where your backstory is a front page story

Where your backstory is a front page story

Bizcommunity.com 10 Nov 2021

Virginia Alvarez, Head of Cognitive Intelligence at Wunderman Thompson, EMEA

Using data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

Source:

The power of inclusive portrayal in advertising

Emily Stander 28 May 2021

Dentsu Africa launches Consumer packaged goods like never before

Dentsu Africa launches Consumer packaged goods like never before

Dentsu 7 May 2021

The 5 habits of highly effective advertisers

The 5 habits of highly effective advertisers

Daren Poole, Kantar 14 Apr 2021

7 ways your email signatures can meet the challenges of remote working

7 ways your email signatures can meet the challenges of remote working

Rocketseed 30 Oct 2020

From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent

From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent

Ndeye Diagne, Kantar 28 Oct 2020

Bizcommunity and NSP Consultants congratulate BizListing winners!

Bizcommunity.com 26 Oct 2020

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1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

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How digital research is best positioned to understand African consumers

23 Jul 2020

Shoppers line up in front of a Zara clothing store waiting for the opening after being closed for nearly two months in Montréal on May 25, 2020. The Canadian Press/Paul Chiasson

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

The 50-year evolution of the Game brand

26 Jun 2020

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