Head of Digital Enablement & Business Technology

Job description

• Bachelor's degree in information technology, computer science, business information systems, digital transformation, or a related field.
• Postgraduate qualification (Honours, master's, MBA, or equivalent) would be advantageous.
• Extensive experience in digital transformation, business technology, IT strategy, or business process improvement.
• Experience working with enterprise systems, data analytics, and reporting platforms.
• Experience managing stakeholder relationships across multiple business functions.
• Experience within higher education, education technology, or large service-oriented organisations would be beneficial.

• Translate institutional strategy into a prioritized digital enablement roadmap.
• Align digital initiatives with student recruitment, retention, academic delivery, compliance, and operational efficiency goals.
• Ensure technology investments deliver measurable business value.
• Establish and monitor value metrics for digital initiatives.
• Ensure effective utilization of student information ysstems (SIMS) and teaching and learning platforms.
• Improve digital integration across the student lifecycle, including enrolment, academic progression, assessments, graduation, and alumni engagement.
• Lead workflow automation and process improvement initiatives.
• Improve system integration, interoperability, and data pipelines.
• Act as the primary liaison between business units and technology teams.
• Collaborate with academic, student services, finance, HR, marketing, and IT stakeholders.

Requirements

• Data analysis
• Digital strategy
• Risk management
• Stakeholder management
• Systems integration
• Team management