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V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond
V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

WhatsApp Enterprise coming to Namibia is a big deal for brands. But why all the hoopla...

Issued by V5 Digital 6 Jul 2020

Julia Sudnitskaya/Shutterstock via The Conversation.
Africans are concerned about ills of social media but oppose government restrictions

When it comes to fighting Covid-19 in Africa, the internet and social media have been a double-edged sword. But concerns about misinformation extend beyond the Covid-19 crisis...

By Jeffrey Conroy-Krutz 3 Jun 2020

#StartupStory: Christopher, the future of AI in Africa
#StartupStory: Christopher, the future of AI in Africa

'The Commodore' shares insights into Christopher Africa, the platform that offers brands the opportunity to tap into consumer micro-moments and conversations on social media using AI...

By Evan-Lee Courie 20 May 2020

GettyImages.
Controls to manage fake news in Africa are affecting freedom of expression

Governments across the world are responding to the Covid-19 pandemic. Alongside the mountain of related challenges, fake news has become a source of frustration. Some are now referring to this fake news phenomenon as a 'disinfodemic'...

By Ashwanee Budoo 18 May 2020

Kenyan activist Boniface Mwangi is arrested during a protest in Nairobi in 2014. AFP via Getty Images.
New media voices are telling Kenya's Covid-19 stories - from the ground up

In the last two months, a wide range of Covid-19 news stories have provided multiple perspectives on the scale and impact of the pandemic in the Kenyan context...

By Wambui Wamunyu 18 May 2020

What people really get up to in self-isolation
What people really get up to in self-isolation

We used enhanced visual analytics to take a look at trends from social media, and get a better view of how people are responding to COVID-19...

By Izzy Pugh, Issued by Kantar 25 Mar 2020

Back row (From L-R): Banky W, Ted Sarandos (Netflix Chief Content Officer), Kate Henshaw, Richard Mofe-Damijo, Felipe Tewes (Netflix Italian & African Originals Director), Omoni Oboli, Ben Amadasun (Netflix Africa Licensing Director) and Akin Omotoso Front Row (L-R) Mo Abudu, Adesua Etomi, Dorothy Ghettuba (Netflix African Originals lead) , Kunle Afolayan, Kemi Adetiba and Ramsey Noah.
Netflix Naija: Creative freedom in Nigeria's emerging digital space?

Netflix has increased its investment in Nigeria's film industry, Nollywood. The dominant streaming company announced its presence via its newly created Twitter handle, NetflixNaija...

By Samuel Andrews 20 Mar 2020

YouTube appoints Alex Okosi as MD of emerging markets: EMEA
YouTube appoints Alex Okosi as MD of emerging markets: EMEA

YouTube announced the appointment of Alex Okosi as managing director of emerging markets for YouTube in Europe, Middle East and Africa (EMEA), effective April 2020...

21 Jan 2020

#BizTrends2020: From the rise of independent artists to the age of TikTok
#BizTrends2020: From the rise of independent artists to the age of TikTok

While it's not exactly easy to predict the future, there are a few musical movements that have seemed to gain momentum over the last year-or-so, movements that will hopefully be more relevant than ever, in the first year of our new decade...

By Tecla Ciolfi 13 Jan 2020

Image source: Gallo/Getty Images.
Social media trends for 2020

Tito Ribeiro shares some of the digital marketing trends he thinks will stand out in 2020...

By Tito Ribeiro 31 Dec 2019

The Best of Biz: Marketing & Media Africa 2019
#BestofBiz 2019: Marketing & Media Africa

We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views. Discover the most read content on Bizcommunity's Marketing & Media site over the past year below...

17 Dec 2019

The Best of Biz: Marketing & Media 2019
#BestofBiz 2019: Marketing & Media

We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views. Discover the most read content on Bizcommunity's Marketing & Media site over the past year below...

17 Dec 2019

New monetisation models for media are needed
New monetisation models for media are needed

Journalists need to be taught how to be entrepreneurs so they can contribute to the survival of the media industry, said Nicolas Pompigne-Mognard, chairman of the APO Group...

By Louise Burgers 16 Dec 2019

Image source: Gallo/Getty Images.
2020: Building the emotive link between customers and our brands

The ability to build an emotional connection between a brand, an entertainment property, a service, and its consumers, is becoming very much more difficult...

By Alan Radmall 12 Dec 2019

#PR2020 Summit speakers Nadia Hearn of Faselis, Jody Kolbee of Writers Hand Studios, Jaco Pienaar of PEAR, Sasha Knott of Job Crystal and Regine Le Roux of Reputation Matters. Missing: Robin Tindall of Lead Genius.
#PR2020: Trends in the PR influencer, recruitment, reputation and measurement space

Held at the new 44 on Long venue, above Tiger's Milk, the PR2020 Summit shared top insights into PR trends set to continue into 2020. Here are highlights from the five speakers of the day: Robin Tindall of Lead Genius; Regine Le Roux of Reputation Matters; Sasha Knott of Job Crystal; Jody Kolbee of Writers Hand Studios; and Jaco Pienaar of PEAR...

By Leigh Andrews 12 Dec 2019

Journalist Nazli Ilicak is embraced after her release from prison in Istanbul in November 2019, after a court ordered her free on time served at a retrial. Two of her colleagues remain in prison on terrorism related charges, among the 47 journalists jailed in Turkey. Credit: CPJ/Reuters/Huseyin Aldemir.
The world's worst jailers of journalists

The number of journalists imprisoned globally for their work in 2019 remains near record highs. China, Turkey, Saudi Arabia, Egypt are world's worst jailers of journalists...

By Elana Beiser 11 Dec 2019

All the speakers from left to right: Stephane Rogovsky, the CEO and founder of R Squared; Amanda Sevasti Alves, head of CX and digital at Publicis Machine; rapper turned businessman, Siya Metane from SlikourOnLife; Nicole Capper, MD and owner of Mango-OMC; well-known blogger; Aqeelah Harron-Ally from Fashion Breed and Hayden Manuel, sportstyle ZA marketing manager at Puma South Africa.
#IABInsightSeries: Digital influencer marketing in the spotlight

Influencer marketing is a young segment in digital marketing, yet it is one that is growing rapidly and is taking up a key role in marketing campaigns. Episode 12 of the IAB's Insight event series focused on this topic. We interviewed the panellists to get their views on the topic...

By Juanita Pienaar 6 Dec 2019

Image source: Gallo/Getty Images.
Social media crisis management

With the silly season upon us, what plan do you and your community managers have in place for an inevitable crisis?...

By Gosi Legoale 3 Dec 2019

Facebook gathers developers for Kenya summit
Facebook gathers developers for Kenya summit

Facebook hosts its first 'Facebook iD8 Nairobi' conference aimed at celebrating and growing the tech ecosystem across Africa...

25 Nov 2019

Image source: .
SA's VMLY&R wins Silver at 2019 Epica Awards

The 2019 Epica Awards winners have been announced with South Africa's VMLY&R's "Don't Tell Me What To Do" campaign for Edgars winning Silver in the Branded Content - Music Video category...

22 Nov 2019

Warc Global Ad Trends: Search advertising will rise 9.6% but growth slowest since 2015
Warc Global Ad Trends: Search advertising will rise 9.6% but growth slowest since 2015

In a new report released by Warc it is revealed that search now accounts for 22 cents in every ad dollar, but growth is the slowest since 2015 and its share of internet advertising has flatlined...

21 Nov 2019

Image source:
DHL Express launches live chat to enhance customer experience

"Customers benefit from quicker response times and by interacting with the company with the channels that are most convenient to them. "The deployment of MCT is a great step towards our goal of continuously improving our customers' experience."

20 Nov 2019

Image source: Gallo/Getty.
Community developers gather with Facebook in Kenya

Facebook to host Leads of its Developer Circles from across SSA ahead of the Facebook iD8 Nairobi Conference...

19 Nov 2019

Study examines engagement boosting on platforms
Study examines engagement boosting on platforms

Rutgers University has released a study where researchers analysed how Google, Facebook and Instagram repeatedly change boundaries between smart visibility strategies and 'cheating the system'...

19 Nov 2019

'Boost with Facebook' and RiseUp bring digital skills to Egypt
'Boost with Facebook' and RiseUp bring digital skills to Egypt

Facebook is bringing 'Boost with Facebook', its global program designed to help small businesses grow and to equip more people with the digital skills, to Egypt...

15 Nov 2019

Mobile instant messaging platforms are used by many health professionals to share information and professional experiences. Shutterstock
How WhatsApp groups support Nigeria's nurse graduates

Around 12,000 students are enrolled in Nigeria's nursing schools each year. As it is in many health professions, these students often find it challenging after graduation when they search for and start their first job...

By Ademola Johnson Ajuwon & Christoph Pimmer 14 Nov 2019

Pieter de Villiers, co-founder and CEO, Clickatell
#AfricaCom: Chat commerce leapfrogs in Africa

Chat commerce and chat banking have revolutionised the way companies are serving their customers. Without having to invest in new architecture, companies are able to meet and engage with their clients on the platforms of their choice...

13 Nov 2019

Image credit: Jeffrey F Lin on Unsplash.
How social media activity is fuelling future global women's sports investment

Increased social media activity is believed to be fuelling investment in future global women's sports...

11 Nov 2019

Dr Carl Driesener, senior marketing scientist at the Ehrenberg-Bass Institute (EBI) of marketing science in Australia explaining the 5 steps to becoming a smarter target marketer at Spark Media's recent event.
5 steps to becoming a smarter target marketer

Dr Carl Driesener, senior marketing scientist at the Ehrenberg-Bass Institute (EBI) of marketing science in Australia - the home of evidence-based marketing, shared five steps to being a smarter target marketer at Spark Media's recent 'seminar roadshow'...

By Leigh Andrews 8 Nov 2019

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