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Build a culture of curiosity to retain clients
Build a culture of curiosity to retain clients

I became curious about curiosity when I came across a nice article in the Guardian that pointed out how unhelpful the expression 'curiosity killed the cat' was to children's development. Why would you want to encourage someone to be less curious?

By Tony Spong 1 day ago

Four digital transformation communication strategies
Four digital transformation communication strategies

Digital transformation has changed how we communicate with our customer, colleagues and friends. The digital age demands a new kind of communications leader...

By Ronelle Bester 1 day ago

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

South African teams on the ground in Mozambique, aided by the South African Air Force. Image credit: IPSS Medical Rescue/Paul Herbst.
#NEWSWATCH: Global relief effort after Cyclone Idai devastation

Cyclone Idai which hit Mozambique, Zimbabwe and Malawi a week ago, has been described as probably the worst weather-related disaster to hit the Southern Hemisphere...

By Louise Marsland 21 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

How to build a corporate culture for your remote team
How to build a corporate culture for your remote team

Did you know that almost 80% of knowledge workers worldwide work at least one day of each week remotely? By 2020, analysts expect that more than 1,3-billion people will work remotely...

By Dorine Reinstein 20 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 18 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing
#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

Instead of asking how marketing is going to change in 10 years' time, David Duarte, CEO of Treeshake, believes it's a far more valuable question to ask how marketing is going to stay the same. In his words, 'What are the timeless truths of the marketing industry?'

By Jessica Tennant 15 Mar 2019

#SeamlessSA: 6 questions to ask if you want more from your store
#SeamlessSA: 6 questions to ask if you want more from your store

Product of the Year South Africa's CEO Preetesh Sewraj shares think points on using design and insights to get more out of your physical stores...

By Lauren Hartzenberg 14 Mar 2019

The 10 commandments of social entrepreneurship
The 10 commandments of social entrepreneurship

There are many businesses that are underpinned by solving problems for the benefit of society at large and out of this has arisen this area of entrepreneurship...

By Silvia De Jager and Lisa Illingworth 13 Mar 2019

Controlling a crisis - The ultimate possible disruption
Controlling a crisis - The ultimate possible disruption

Whether a company enjoys the size and stature of Ford, Tiger Brands or KPMG, or is a much smaller enterprise, the fundamentals surrounding reputation and perception remain unchanged, clearly underscoring the absolute need to be prepared for a crisis...

By Jennifer Stein 11 Mar 2019

Business is too timid with its PR
Business is too timid with its PR

It needs to take control of its public narrative...

By Robert Gentle 8 Mar 2019

How to crack social media and digital marketing in a rigid business context
How to crack social media and digital marketing in a rigid business context

It's critical that social media managers understand the overall corporate strategy and the company's position so that this guard them when dealing with backlashes...

By Rirhandzu Shengwenyana 8 Mar 2019

Image source: Gallo/Getty
IAB Insight Series: 6 principles of future focus in the digital economy

The IAB Insight Series held the last edition of its Q1 instalment, namely 'The Future of Work', this time focusing on transformation in the digital economy and the principles of future focus...

By Jessica Tennant 8 Mar 2019

Gen Z requires new thinking, fresh approach
Gen Z requires new thinking, fresh approach

Are financial services providers able to cater to the demands of the next generation?...

By Walter van der Merwe 7 Mar 2019

The digital identity question
The digital identity question

"On the Internet, nobody knows you're a dog"...

By Lee Naik 6 Mar 2019

WhatsApp to get its own Facebook-made cryptocurrency, report suggests
WhatsApp to get its own Facebook-made cryptocurrency, report suggests

Facebook is working on a cryptocurrency for its chat service WhatsApp, a New York Times report suggests...

By Andy Walker 5 Mar 2019

Architect, Tshepo Mokholo.
#DesignIndaba2019: Creating architecture for the African continent for the next 100 years

Design can and should have a positive impact on communities, says architect and African Design Centre fellow, Tshepo Mokholo...

By Louise Marsland 4 Mar 2019

Kenyan filmmaker, Wanuri Kahiu, on the set of her film, Rafiki.
#DesignIndaba2019: We need to believe in African mermaids

It is important to tell the joyful African stories, not just those of pain and suffering...

By Louise Marsland 4 Mar 2019

Design Indaba CEO and founder Ravi Naidoo with David Droga, founder and creative chairman, Droga5. © .
#DesignIndaba2019: Droga: Make advertising that people give a shit about

Three days of Design Indaba inspiration culminated in headline act David Droga, whose career in advertising traverses Saatchi & Saatchi in London, Publicis, NYC, to starting his own New York-based agency, Droga5 in 2006...

By Terry Levin 4 Mar 2019

#DesignIndaba2019: Designing with dignity
#DesignIndaba2019: Designing with dignity

Bizcommunity.Africa interviews Niger architect Mariam Kamara on how architects have an important role to play in designing "thinking spaces"...

By Louise Marsland 2 Mar 2019

Zipline drone distribution centre, Rwanda.
#DesignIndaba2019: Bringing 'Wakanda' to life with life-saving drones

How an American and Rwandan partnership brought the mythical 'Wakanda' to life by harnessing drone technology to deliver life-saving medical supplies...

By Louise Marsland 1 Mar 2019

#DesignIndaba2019: Making packaging disappear
#DesignIndaba2019: Making packaging disappear

Rodrigo Garcia Gonzalez started day 2 of Design Indaba on a high note when he presented on the Ooho! - the disappearing biodegradable water-filled bead made from brown algae and calcium chloride (seaweed)...

By Angie White 28 Feb 2019

#DesignIndaba2019: From algorithms to Al Gore
#DesignIndaba2019: From algorithms to Al Gore

In a world where many assume a font is accessed via a dropdown menu, it is a privilege to be exposed to real fontographers - those responsible for the actual creation of typefaces...

By Terry Levin 28 Feb 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

#DesignIndaba2019: The commonalities of bad design projects
#DesignIndaba2019: The commonalities of bad design projects

London-based design critic Alice Rawsthorn spoke all about bad design on Day 1 at Design Indaba 2019...

By Jessica Tennant 27 Feb 2019

Nicole Nomsa Moyo. © .
#DesignIndaba2019: Together, we can change systems

Designers need to work together to solve crises in the world. This is the message from one of the first speakers at Design Indaba 2019 in Cape Town, 27 February to 1 March, Nicole Nomsa Moyo...

By Louise Marsland 27 Feb 2019

Influencer marketing in South Africa - By the numbers
Influencer marketing in South Africa - By the numbers

Influencer marketing has gone beyond a trendy marketing fad, with both proponents and detractors often making unsubstantiated claims and counter-claims. It is clearly necessary to sort the fact from fiction...

By Lara Utian-Preston 27 Feb 2019

From l-r: Michelle Beh, MD The Jupiter Drawing Room Cape Town, Basil Fortuin, digital publisher for 24.com, Media 24, Adhil Patel, global director at Kantar TNS, Kelly Driscoll, Sanlam Digital Group digital marketing and social media manager, Karin du Chenne, CEO South Africa, Insights Kantar TNS and Lotang Mokoena, a strategist from VML. © .
IAB Insight Series: These are the trends transforming the digital economy

The IAB Insight Series held its second event on The Future of Work, where a panel of experts in the field shared insights on trends transforming the digital economy...

By Juanita Pienaar 25 Feb 2019

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