Customer relationships | Bizcommunity

Customer relationships | Bizcommunity

News

Access is no longer the advantage

Marketing

Access is no longer the advantage

Issued by Dentsu 23 hours

Eliminating the 'Toggle Tax': How CRM integration transforms your customer experience

CRM, CX, UX

Eliminating the 'Toggle Tax': How CRM integration transforms your customer experience

Martie de Beer, Issued by Telviva 2 days

What SMEs must know before entering strategic partnerships

SMEs

What SMEs must know before entering strategic partnerships

Jeremy Lang, Issued by Business Partners Limited 15 Oct 2026

GoTyme Bank’s SME outlook for Q4 2026

SMEs

GoTyme Bank’s SME outlook for Q4 2026

Issued by GoTyme for Business 15 Oct 2026

South Africa urges retailers to stock more African designer brands

Fashion & Homeware

South Africa urges retailers to stock more African designer brands

14 Oct 2026

Absa Experience Design Collab 2026 explores why trust is the currency shaping Africa’s digital future

Design

Absa Experience Design Collab 2026 explores why trust is the currency shaping Africa’s digital future

Issued by OnPoint PR 29 Sep 2026

Source: Pexels.

Fintech

South Africans ready to let AI take on credit decisions, says Experian

18 Sep 2026

Blessed Hwaire. (Image supplied)

Retail Services

Beyond the dashboard: why African retail needs AI that can act

Blessed Hwaire 14 Sep 2026

What makes a great business different? Inside Voys’ steward-owned model

Telecoms & Networks

What makes a great business different? Inside Voys’ steward-owned model

Issued by Voys 7 Sep 2026

How Ocean Basket is building for the next 30 years

Franchising

How Ocean Basket is building for the next 30 years

Evan-Lee Courie 7 Sep 2026

Inaugural Geshido Insights Awards spotlight KFC Africa, RCL Foods, MultiChoice and Santam

CRM

Inaugural Geshido Insights Awards spotlight KFC Africa, RCL Foods, MultiChoice and Santam

4 Sep 2026

Online retail reaches 10% of South Africa market as sales hit R159bn

E-commerce

Online retail reaches 10% of South Africa market as sales hit R159bn

2 Sep 2026

Adami’s partners with Powertrade to modernise Eastern Cape retail operations

Retailers

Adami’s partners with Powertrade to modernise Eastern Cape retail operations

31 Aug 2026

Source: Pexels.

Retail & Hospitality Property

Vacant South African retail space gives tenants new leverage

21 Aug 2026

Image source: Jakub Jirsak –

Labour Law & Unions

Does a restraint of trade expire at retirement?

Mia de Jager and Shannon Busacker 19 Aug 2026

Steady growth over rapid expansion: Why long-term success always wins

SMEs

Steady growth over rapid expansion: Why long-term success always wins

Jeremy Lang, Issued by Business Partners Limited 18 Aug 2026

Africa does not need WhatsApp adoption. Brands need a stronger relationship strategy

Marketing

Africa does not need WhatsApp adoption. Brands need a stronger relationship strategy

Megan du Toit, Issued by Dentsu 18 Aug 2026

Game Plan Consulting (GPC): Transforming player data into sustainable growth

Women's Month

Game Plan Consulting (GPC): Transforming player data into sustainable growth

Issued by Game Plan Consulting 17 Aug 2026

Mining

New brand and strategic investment position IMT to help shape the future of mining across Africa

Issued by IMT (Integrated Mining Technologies) 14 Aug 2026

Why communications has become the next growth opportunity for resellers and ISPs

Telecoms & Networks

Why communications has become the next growth opportunity for resellers and ISPs

Issued by Voys 12 Aug 2026

Why South African businesses need to bring WhatsApp calling into their communications mix

PR & Communications

Why South African businesses need to bring WhatsApp calling into their communications mix

Issued by Telviva 14 May 2026

Zoho posts 34% SA revenue growth, debuts Zoho POS for local retailers

Software

Zoho posts 34% SA revenue growth, debuts Zoho POS for local retailers

Imran Salie 11 Aug 2026

Retail Marketing

#WoolworthsYouthMakers2026: Glolooks, the African hair care brand finding its place on the shelf

Karabo Ledwaba 11 Aug 2026

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

CRM, CX, UX

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

Issued by ASK AFRICA 7 Aug 2026

Why business growth often creates new challenges for SMEs

Entrepreneurship

Why business growth often creates new challenges for SMEs

6 Aug 2026

Retail Marketing

Massmart brings in Charmagne Mazhindu to strengthen brand and digital marketing

6 Aug 2026

CEM Africa 2026 welcomes 3 influential global speakers

Events & Conferencing

CEM Africa 2026 welcomes 3 influential global speakers

Issued by CEM Africa Summit 27 Jul 2026

Source: Supplied.

Construction & Engineering

Aurex delivers major base oil tank upgrade at live Durban terminal

27 Jul 2026

Why digital payout solutions are becoming retail's next competitive advantage

Banking & Finance

Why digital payout solutions are becoming retail's next competitive advantage

24 Jul 2026

Who really owns the business? A different perspective on entrepreneurship

Legal Regulations

Who really owns the business? A different perspective on entrepreneurship

Alfred Challis, Issued by MANZI Water 13 Jul 2026

Source: Supplied. Gavin Hall, managing Ddirector of Interroll South Africa.

Construction & Engineering

After 28 years, Interroll says local expertise still wins in South Africa

9 Jul 2026

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

Banking & Finance

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

Source: Pexels.

Finance

The real cost of failed debit orders is bigger than most businesses think

Pieter Brand 7 Jul 2026

Energy

Landis+Gyr EMEA rebrands as EYKON

3 Jul 2026

Psycho Bunny taps South Africa’s growing luxury retail demand

Fashion & Homeware

Psycho Bunny taps South Africa’s growing luxury retail demand

1 Jul 2026

Beyond the pharmacy: Dis-Chem is reimagining the future of healthcare retail in SA

Health & Beauty

Beyond the pharmacy: Dis-Chem is reimagining the future of healthcare retail in SA

Evan-Lee Courie 29 Jun 2026

The human side of digital performance: The TrafficBrand story

Digital

The human side of digital performance: The TrafficBrand story

Issued by Traffic Brand 25 Jun 2026

Digital and wellness ecosystems reshape the future of the long-term insurance industry

Insurance & Actuarial

Digital and wellness ecosystems reshape the future of the long-term insurance industry

Issued by Insight Survey 15 Jun 2026

Canon South Africa brings executive leadership closer to customers in the Western Cape

Technology

Canon South Africa brings executive leadership closer to customers in the Western Cape

Issued by Canon South Africa 9 Jun 2026

Gauteng overtakes Western Cape as top province for retail growth, Clur Index finds

Commercial Property

Gauteng overtakes Western Cape as top province for retail growth, Clur Index finds

8 Jun 2026

Why collecting more data won't solve your business problems

Data & Analytics

Why collecting more data won't solve your business problems

Yudhvir Seetharam 4 Jun 2026

Logistics helps African businesses expand into new markets

Logistics & Transport

Logistics helps African businesses expand into new markets

29 May 2026

Branding

Africa 200 ranking reflects growing confidence of Pan-African brands

26 May 2026

Think, prepare, respond: How finance leaders can help businesses navigate the Middle East crisis

Financial Services

Think, prepare, respond: How finance leaders can help businesses navigate the Middle East crisis

Tariro Mutizwa, Issued by AICPA & CIMA 22 May 2026

The unexpected sales channels powering SMMEs

Sales

The unexpected sales channels powering SMMEs

14 May 2026

SMS + RCS + WhatsApp

Digital

SMS + RCS + WhatsApp

Issued by Celerity.chat 12 May 2026

Food & bev. services

What McDonald’s SA’s new CMO plans next: A customer-first, digitally-driven brand

Evan-Lee Courie 6 May 2026

Candice Goodman looks at why conversations, clicks and competitions are becoming the safest way to collect data (Image source: © 123rf )

Digital

Exclusive | Building trust through conversations, clicks and competitions

Candice Goodman 5 May 2026

Workers' Day: How SMEs can retain skilled staff when corporates can pay more

SMEs

Workers' Day: How SMEs can retain skilled staff when corporates can pay more

Issued by Business Partners Limited 4 May 2026