Customer relationships | Bizcommunity

Customer relationships | Bizcommunity

News

How Spar is using localised marketing to redefine the urban retail experience

Marketing

How Spar is using localised marketing to redefine the urban retail experience

Karabo Ledwaba 9 May 2025

How partner, reseller, and influencer education can radically drive revenue

Skills Development & Training

How partner, reseller, and influencer education can radically drive revenue

Issued by G&G Advocacy 29 Apr 2025

Marketing reimagined: Book your tickets for the New Gen Trends In Marketing And Technology Conference

Marketing

Marketing reimagined: Book your tickets for the New Gen Trends In Marketing And Technology Conference

Issued by Lavello Marketing Solutions 26 Mar 2025

Marketing

Community-generated content: The new currency in Brand Influence

Issued by Brand Influence Agency 25 Mar 2025

Source: © 123rf Ogilvy One’s global CTO Ravi Pal will present a virtual session at Adobe Summit 2025 in Las Vegas from today, Monday, 17 March to Thursday, 20 March on strategies for future-proofing AI and delivering customer-centric growth

Artificial Intelligence

Ogilvy One CTO Ravi Pal: Strategies for future-proofing AI and delivering customer-centric growth

17 Mar 2025

Shifting expectations - steering through the logistics of change in South Africa

Logistics & Transport

Shifting expectations - steering through the logistics of change in South Africa

Pia Knežević 10 Mar 2025

5 signs you haven’t nailed down your SME target market yet

SMEs

5 signs you haven’t nailed down your SME target market yet

Issued by Domains.co.za 6 Mar 2025

Source: Supplied. Cliff Mayinga, Provincial Head: Coverage Business Banking (Western Cape) at Standard Bank South Africa.

Sports Science

Cape Town Cycle Tour's economic impact surpasses R500m annually: How local businesses benefit

6 Mar 2025

Why workplace culture matters now more than ever

Marketing

Why workplace culture matters now more than ever

Issued by Penquin 27 Feb 2025

Marketing

New Gen Conference 2025: Shaping future marketing strategies with technology

24 Feb 2025

The science of service recovery: Why resolving complaints boosts your bottom line

CRM, CX, UX

The science of service recovery: Why resolving complaints boosts your bottom line

Chantel Botha, Issued by BrandLove 20 Feb 2025

Reignite Your Culture, Unleash Your Team, and Accelerate Growth

CRM, CX, UX

Reignite Your Culture, Unleash Your Team, and Accelerate Growth

Issued by BrandLove 20 Jan 2025

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Retail Marketing

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Evan-Lee Courie 12 Feb 2025

Marketing

#BizTrends 2025: 99c’s Andrew Brand - Retail advertising: The new frontier

Andrew Brand 3 Feb 2025

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

CRM, CX, UX

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

28 Jan 2025

A booming continent needs a new payment infrastructure

Media

A booming continent needs a new payment infrastructure

Issued by MultiChoice 24 Jan 2025

The martech revolution: Navigating the future of marketing in South Africa

Marketing

The martech revolution: Navigating the future of marketing in South Africa

Wendy Case, Issued by Incubeta 28 Nov 2024

Image source: Narintorn Pornsuknimitkul –

Career Advice

5 tips for sales professionals to stand out in a hybrid workplace

Gina Catalano 13 Nov 2024

How customer reviews shape Black Friday buying decisions

Retail Marketing

How customer reviews shape Black Friday buying decisions

Issued by Hellopeter 1 Nov 2024

Businesses can act as partners during times of inflation

Retailers

Businesses can act as partners during times of inflation

25 Oct 2024

Hospitality

Versatile hospitality qualifications fuel growing demand for graduates

Marna Swanepoel 22 Oct 2024

5 WhatsApp trends transforming retail customer communication in 2024

Trends

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

SMEs

AI-powered reputation management: The next big thing for SMBs

Kim Napo 6 Sep 2024

10 reasons why email marketing is still highly relevant

Marketing

10 reasons why email marketing is still highly relevant

Issued by Domains.co.za 8 Aug 2024

Where South African banks are underperforming: AI-powered robo-advisory

Fintech

Where South African banks are underperforming: AI-powered robo-advisory

Shaun McEwan, Issued by Sauce Advertising 16 Jul 2024

Mastering effective communication in small business is the key to success

SMEs

Mastering effective communication in small business is the key to success

Denise Maré, Issued by SAICA 9 Jul 2024

Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Research

Messaging the preferred method for customers to interact with brands says research

9 Jul 2024

Revolutionising retail in South Africa through gamification

Technology

Revolutionising retail in South Africa through gamification

Rakhee Naik, Issued by KLA 27 Jun 2024

Rolls-Royce power systems include the full MTU business portfolio

Materials & Equipment

Deutz gets Compcom green light for Rolls-Royce deal

Lindsey Schutters 24 Jun 2024

The Salesforce World Tour attracted over 2,000 attendees.

Technology

Salesforce world tour comes to SA with $5.8bn growth projected

Lindsey Schutters 7 Jun 2024

Tunnel vision of funnel vision?

Employer Branding

Tunnel vision of funnel vision?

Issued by icandi CQ 7 Jun 2024

How the Cookie crumbles: Crafting new marketing strategies in a Cookie-free world

Digital

How the Cookie crumbles: Crafting new marketing strategies in a Cookie-free world

Issued by Rogerwilco 14 May 2024

M&C Saatchi Group South Africa boosts direct marketing, loyalty and CRM offerings through Black&White

Marketing

M&C Saatchi Group South Africa boosts direct marketing, loyalty and CRM offerings through Black&White

Issued by M&C Saatchi Abel 30 Apr 2024

The new frontier: AI-driven marketing in the digital age

Digital

The new frontier: AI-driven marketing in the digital age

Wayne Tigere, Issued by Dentsu 30 Apr 2024

Publicis Groupe Africa is flying the flag high for Africa at Cannes

PR & Communications

Publicis Groupe Africa is flying the flag high for Africa at Cannes

Issued by Publicis Groupe Africa 29 Apr 2024

3 ways to maximise your new e-commerce website

E-commerce

3 ways to maximise your new e-commerce website

Issued by Domains.co.za 29 Apr 2024

5 ways your small business can strengthen its cybersecurity defence

SMEs

5 ways your small business can strengthen its cybersecurity defence

Clement Sibiya 26 Apr 2024

Widespread adoption of AI is shaping next-gen customer service

Technology

Widespread adoption of AI is shaping next-gen customer service

Linda Saunders 26 Apr 2024

SA scoops 8 International Loyalty Awards

CRM

SA scoops 8 International Loyalty Awards

25 Apr 2024

Navigating the future of customer loyalty

CRM

Navigating the future of customer loyalty

Nolan Daniel 15 Apr 2024

As retailers embrace generative AI, lack of data strategy presents challenges

Technology

As retailers embrace generative AI, lack of data strategy presents challenges

19 Mar 2024

From prospect to profit – why sales, CRM, and service desk software matters

CRM

From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Source: Supplied. Pierre Romagny, partner, Financial Services at Oliver Wyman in South Africa.

Banking

South African banks must be lauded for their globally recognised digital innovation

Pierre Romagny 12 Feb 2024