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Africa

Results for bad+service

News

Tourism's long-term recovery won't come from short-term thinking
Tourism & Travel
Tourism's long-term recovery won't come from short-term thinking

26 Sep 2023

Source © Ballito Lifestyle Centre Woolies' response to the recent chicken-mouse incident was spot on says PR experts
Marketing & Media
Reputation management: Who comes up tops Woolies (chicken) or the mouse?

Danette Breitenbach 11 May 2023

Source: ©Anawat sudchanham -
Retail
5 reasons why superior customer service is critical to success

Nadia Coetzer 14 Apr 2023

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success
Retail
25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Lauren Hartzenberg 8 Sep 2022

For SA's SMEs to thrive, government's 'own-goal' mentality must go
Entrepreneurship
For SA's SMEs to thrive, government's 'own-goal' mentality must go

Gary Palmer 25 Aug 2022

Supplied. Nine out of 10 retailers want to improve the customer journey as part of their marketing strategy
Retail
Customer experience: the new battleground for retailers and brands

12 May 2022

Savanna Premium Cider is bringing the spice with the new 'Chilled Chilli'
Retail
Savanna Premium Cider is bringing the spice with the new 'Chilled Chilli'

Issued by Heineken Beverages 17 Mar 2022

Is Covid-19 an excuse for bad service?
Retail
Is Covid-19 an excuse for bad service?

2 Mar 2022

#MusicExchange: Bongi Archi
Lifestyle
#MusicExchange: Bongi Archi

Martin Myers 12 Jan 2022

Dr Jabulile Msimango-Galawe (DrJ)
Entrepreneurship
Marketing for SMMEs during a crisis

14 Sep 2021

Social media as a critical customer service tool
Marketing & Media
Social media as a critical customer service tool

Elzane Dougall 8 Jul 2021

Photo by on
Marketing & Media
Agency Scope Insights: How client-agency relationships in Brazil and China compare

Johanna McDowell 29 Apr 2021

The role of community and referrals in online retail success
Retail
The role of community and referrals in online retail success

19 Jan 2021

Covid-19 has changed consumers expectations
Entrepreneurship
Covid-19 has changed consumers expectations

Nathalie Schooling 1 Jul 2020

6 signs it's time to re-evaluate your software stack
ICT
6 signs it's time to re-evaluate your software stack

Issued by LeBrau Press 26 May 2020

Image source:
Tourism & Travel
5 insights into event success

Samantha Gabriel 15 Nov 2019

#FutureFit Yourself: The 5P's that will define the future shareholders' jobs
Marketing & Media
#FutureFit Yourself: The 5P's that will define the future shareholders' jobs

Carmen Murray 24 Oct 2019

Why these rolling blackouts are an opportunity for brands
Marketing & Media
Why these rolling blackouts are an opportunity for brands

Sarah Gooding 26 Feb 2019

Why use an accredited vehicle repairer or dealership?
Automotive
Why use an accredited vehicle repairer or dealership?

21 Feb 2019

Must-have communication and management skills for better business leadership
HR & Management
Must-have communication and management skills for better business leadership

Issued by SME South Africa 19 Feb 2019

Chris Moerdyk
Marketing & Media
The value of PR in the new media space

Chris Moerdyk 25 Oct 2018

Dr Brian Ruff, co-founder of PPO Serve
Healthcare
NHI debate is stuck in the weeds

Brian Ruff 4 Oct 2018

Taking telecoms to the next level: Who needs a long-term contract?
ICT
Taking telecoms to the next level: Who needs a long-term contract?

Ilse van den Berg 4 Jun 2018

Reputational risk of social media
Marketing & Media
Reputational risk of social media

Bradley Elliott 16 Apr 2018

Is a little loyalty too much to ask for?
Retail
Is a little loyalty too much to ask for?

Romy Honneysett 23 Nov 2017

Enhancing cross-channel communication in financial services
Finance
Enhancing cross-channel communication in financial services

Wynand Smit 16 Oct 2017

#MusicExchange: Dan Shout
Lifestyle
#MusicExchange: Dan Shout

Martin Myers 27 Sep 2017

What you need to start doing about user experience
ICT
What you need to start doing about user experience

Ilse van den Berg 6 Oct 2017

Survey: SA banking clients prefer digital
Finance
Survey: SA banking clients prefer digital

11 Sep 2017

How your business can avoid a social media crisis
Marketing & Media
How your business can avoid a social media crisis

Issued by Rogerwilco 18 Jul 2017

Source: Bhekisisa/Marina Bazo
Healthcare
Is 'all-in-one healthcare' a dream?

Mia Malan 16 May 2017

BestDrive campaign takes a good-natured stab at cunning tyre dealerships
Marketing & Media
BestDrive campaign takes a good-natured stab at cunning tyre dealerships

Issued by M&C Saatchi Abel 17 Feb 2017

Why your telephony should be moved to the cloud
ICT
Why your telephony should be moved to the cloud

Greg de Chasteauneuf 30 Aug 2016

Comparing digital and print mass market readers
Marketing & Media
Comparing digital and print mass market readers

12 Jul 2016

Poor customer service equals 17% drop in revenue
HR & Management
Poor customer service equals 17% drop in revenue

12 May 2016

Image credit:
Retail
#BrandManagerMonth: Mokebe Thulo on marketing to millennials

Jessica Taylor 16 Mar 2016

The essence of social media for brands and consumers
Marketing & Media
The essence of social media for brands and consumers

Cecilia Mohlala 17 Feb 2016

#Badcustomerservicemustfall
Marketing & Media
#Badcustomerservicemustfall

Mareli Smit 21 Jan 2016

Viva Gym is changing the fitness game
Lifestyle
Viva Gym is changing the fitness game

26 Oct 2015

Accredited workshops offer excellent service levels
Automotive
Accredited workshops offer excellent service levels

23 Sep 2015

Improving contact centre productivity with text to speech and voice biometrics features
ICT
Improving contact centre productivity with text to speech and voice biometrics features

30 Jun 2015

The wrath of social media
Marketing & Media
The wrath of social media

Jimmy Tembo 18 Jun 2015

Customer experience F-Words
Marketing & Media
Customer experience F-Words

Chantel Botha 3 Jun 2015

[TrendTalk] Why influence marketing has huge impact
Marketing & Media
[TrendTalk] Why influence marketing has huge impact

Louise Marsland 24 Apr 2015

Danette Breitenbach
Marketing & Media
Forever is a long time

Danette Breitenbach 9 Apr 2015

Charlie Wannell
Marketing & Media
2014's mad media mix

Charlie Wannell 27 Mar 2015

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