The Crazy Store MD shares how the in-store environment has had to change to prioritise health and hygiene, and why offering customers value for their money is more important than ever...
Lauren Hartzenberg 29 May 2020
With strong economic growth, increased affluence and a growing population that is forecast to double by 2050, the continent holds strong potential for luxury brands...
Alain Dos Santos 10 Jan 2020
Although this generation has less spending power than Millennials, it is estimated that 40% of consumer spending will be attributed to Generation Z consumers in 2020...
Semona Pillay 9 Jan 2020
Sub-Saharan Africa is home to 14% of the world's population and by 2030, the region's population will surpass that of China. The way consumers shop in the region is ever-changing...
Christele Chokossa 8 Jan 2020
Africa's consumer landscape is fragmented and polarised, characterised by the double-edged demand of a diverse base of consumers...
Ailsa Wingfield 6 Jan 2020
Black Friday has gained significant momentum in South Africa since the North American shopping event was piloted locally by Takealot in 2012...
Lauren Hartzenberg 22 Nov 2019
Local representatives from market research and consulting firm IPSOS recently shared a preview of some of the key insights gleaned from its yet to be released global trend survey for 2019...
Lauren Hartzenberg 28 Oct 2019
John Ryan, a London-based journalist and analyst focused on retail design and strategy, shares a glimpse into what's new and what matters in the global retail environment...
Lauren Hartzenberg 22 Oct 2019
Sales managers in South Africa currently have to deal with two very important factors that have a significant impact on the sales environment...
Dr Marius Wait 11 Oct 2019
To be successful today, bricks and mortar stores must move from selling as their main purpose to providing consumers with a combination of products and experiences that are engaging and inspirational...
Danette Breitenbach 5 Sep 2019
SA businesses are faced with a difficult task. They have to find ways to survive in the face of ongoing political uncertainty, eroding investor confidence, and declining consumer spend...
Wynand Smit 19 Aug 2019
Infinite Foods, a distributor, licensor and manufacturer of plant-based protein products, has appointed Nqabisa Gabriel as its area sales manager...
Lauren Hartzenberg 2 Aug 2019
Businesses have become obsessed with their growth curve, regardless of the metric, number of users, customers and followers growth...
Kirsty Sharman 25 Jul 2019
By not considering the benefits of AI, South African retailers risk leaving money on the table...
Vian Chinner 9 Jul 2019
When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?
Lauren Hartzenberg 22 Mar 2019
Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...
Lauren Hartzenberg 20 Mar 2019
Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...
Leo Van De Polder 28 Feb 2019
Technology and changing customer demographics have set a new stage for retail. Success today is defined by the ability to keep up, or get out in front of, trends that are driving consumer purchases...
Leo Van De Polder 30 Jan 2019
The Oxford Dictionaries chose 'toxic' as its annual "Word of the Year". For 2019, the winning brands will be those that work to restore consumers' trust in a toxic environment...
Rachel Thompson 23 Jan 2019
Corrie Bakker, head of strategy and business development for Africa at PayU talks about what we can expect in the payment provider front in 2019...
Evan-Lee Courie 21 Jan 2019
Technology is the single most important investment that retailers need to make, in order to ensure that their fashion stores stay relevant...
Robyn Cooke 17 Jan 2019
Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...
Ailsa Wingfield 14 Jan 2019
We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...
Lauren Hartzenberg 6 Nov 2018
With the population expected to exceed 9 billion by 2050, the search has intensified for alternative protein sources to not only feed us all, but to do so sustainably by minimising the environmental impact...
Lauren Hartzenberg 1 Nov 2018
Ugandan e-commerce startup 2ambale is targeting people between the ages of 21 and 35 with its mobile app, which promises deliveries of orders within one hour...
Tom Jackson 17 Sep 2018
Self-service retail is swooping across the globe; from online shopping to self-checkout, there's a growing trend in retail environments that focuses on driving efficient and seamless processes to enhance service and CX...
Wynand Smit 29 Aug 2018
The hyper-connected multiverse of tomorrow is today. Brands can get washed away, overwhelmed by the virtual trend wave, or they can surf the possibilities in this era of omni-channeling.
Daniella Shapiro 27 Aug 2018
E-commerce is going from strength to strength in South Africa, more and more consumers are gaining confidence in making online purchases that are not solely limited to the likes of books, CDs, electronics, airline tickets and the like...
Graham Du Plessis 13 Jul 2018
When mobile phones hit the market in South Africa around 1994, there was a sentiment by many that, having lived life quite effectively without these devices, they simply did not need one...
Dave Nemeth 4 Jul 2018
While retailers need to be geared for mobile, it is only a part of the shopping journey in South Africa. Omnichannel is where it is at...
Robyn Cooke 2 Jul 2018
