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#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 2 days ago

#SeamlessSA: 6 steps to starting an e-commerce store in South Africa
#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

Starting an online business in South Africa can be a tricky minefield. Luckily, Insaka E-Commerce Academy CEO Warrick Kernes let us in on his six top steps to start an online business...

By Maroefah Smith 3 days ago

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
#ECO19: Unpack why your brand story matters before you start telling it

In a talk titled 'Why your story matters', in the 'driving demand' track of the fifth eCommerce Africa conference, attendees heard from Mike Joubert, founder of the Billybo Group. Dubbed a godfather in SA brands and marketing, he walked us through the virtue of storytelling and why it matters, while shedding light through examples from some of the greatest commercial stories ever told...

By Leigh Andrews 20 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience
#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

The need to construct an online strategy for the future
The need to construct an online strategy for the future

In the FMCG market, South Africa has added 100,000 new traditional trade and modern trade stores to its retail universe over the last 20 years...

By Arihant Jain 20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#ECO19: Why brands need to create emotional experiences for Generation CX

The eCommerce Africa conference kicked off at CTICC on 19 March with a keynote session by Chantel Botha, founder of BrandLove, titled: 'More than a feeling, on why CX is the #1 competitive differentiator'. Here's what you missed...

By Leigh Andrews 19 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

19 Mar 2019

#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

Nigerian entrepreneur Ink Eze knows how to grow an online community: her wedding community Bella Naija Weddings has over three million followers on Instagram...

By Maroefah Smith 19 Mar 2019

#SeamlessSA: Physical retail needs to step up
#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 18 Mar 2019

#GlobalRecyclingDay: Coca-Cola's plan to tackle the plastic waste problem in Africa
#GlobalRecyclingDay: Coca-Cola's plan to tackle the plastic waste problem in Africa

In line with its World Without Waste campaign, The Coca-Cola Company is accelerating the collection and recycling of PET plastic bottles across Southern and East Africa...

18 Mar 2019

Africa's heightened appeal as a trade and export destination
Africa's heightened appeal as a trade and export destination

Africa is open for business. With average annual growth for sub-Saharan Africa forecast at 8% until 2023, the continent is looking increasingly attractive as a trade and export destination...

15 Mar 2019

#SeamlessSA: Strategic partnerships key to seamless payment ecosystem
#SeamlessSA: Strategic partnerships key to seamless payment ecosystem

Strategic partnerships between payment services are crucial in ensuring that the payment ecosystem is seamless...

By Maroefah Smith 15 Mar 2019

Image Supplied.
AGT Foods to sponsor Greenpop tree planting festivals

AGT Foods Retail & Food Ingredients has teamed up with Greenpop as sponsor for its tree planting festivals taking place in Africa...

15 Mar 2019

The Waterpod: improving access to affordable drinking water in Africa
The Waterpod: improving access to affordable drinking water in Africa

The Waterpod could be Africa's answer to providing access to safe, affordable drinking water, while at the same time fighting the environmental scourge of single-use plastics...

15 Mar 2019

Is your organisation customer centric?
Is your organisation customer centric?

By the year 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer-centric?...

14 Mar 2019

#SeamlessSA: How Ramona Kasavan is taking Mimi Women to the rest of Africa
#SeamlessSA: How Ramona Kasavan is taking Mimi Women to the rest of Africa

Ramona Kasavan is taking over Africa one sanitary towel at a time. She started her company, Mimi Women, after seeing large numbers of girls missing school over their monthly menses...

By Maroefah Smith 14 Mar 2019

#SeamlessSA: 6 questions to ask if you want more from your store
#SeamlessSA: 6 questions to ask if you want more from your store

Product of the Year South Africa's CEO Preetesh Sewraj shares think points on using design and insights to get more out of your physical stores...

By Lauren Hartzenberg 14 Mar 2019

Safaricom customers to use M-Pesa for Ali Express Purchases
Safaricom customers to use M-Pesa for Ali Express Purchases

Alibaba's Ali Express customers in Kenya can now pay for goods using M-Pesa following a partnership deal with Safaricom and Ant Financial, the world's largest fintech service provider...

13 Mar 2019

8 trends driving innovation in sub-Saharan Africa
8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

Mindset matters more than income when it comes to consumer prosperity - Nielsen
Mindset matters more than income when it comes to consumer prosperity - Nielsen

When it comes to feeling prosperous, mindset matters more than income, according to the results of Nielsen's new 2019 Changing Consumer Prosperity Report...

11 Mar 2019

Dedicated cannabis expo set for Cape Town in April
Dedicated cannabis expo set for Cape Town in April

The Cannabis Expo, a trade and consumer exhibition dedicated to the cannabis industry, is set be held at Sun Exhibits at GrandWest in Cape Town from 4 to 7 April...

11 Mar 2019

Image source: Getty/Gallo
The cause and effect of behaviour economics

Psychologically, we are programmed to respond well to being rewarded for good behaviour...

11 Mar 2019

Loyalty is about more than just points
Loyalty is about more than just points

An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives - but the days of offering points as the frontline reward are long gone...

8 Mar 2019

Improving proportion of women in management on Nestlé's agenda
Improving proportion of women in management on Nestlé's agenda

Nestlé has laid out an action plan to increase the number of women in senior executive positions globally. As part of its activities to highlight International Women's Day 2019...

8 Mar 2019

Woolworths, partners launch community learning farm in Stellenbosch
Woolworths, partners launch community learning farm in Stellenbosch

Woolworths has partnered with Spier Wine Farm, the Sustainability Institute and its AgroEcology Academy to launch the Living Soils Community Learning Farm - a three-year pilot project with the aim to establish demonstrative ecologically-restorative methods to grow nutrient-rich foods...

8 Mar 2019

How alcohol companies are using International Women's Day to sell more drinks to women
How alcohol companies are using International Women's Day to sell more drinks to women

Many alcohol companies see International Women's Day as an ideal opportunity to market their products...

By Carol Emslie 8 Mar 2019

DHL renews partnership with eCommerce Africa
DHL renews partnership with eCommerce Africa

DHL Express in sub-Saharan Africa (SSA) has announced that the company will once again be lead sponsor for the 2019 DHL eCommerce Africa Conference and Exhibition...

6 Mar 2019

What Karl Lagerfeld brought to the fashion of today and tomorrow
What Karl Lagerfeld brought to the fashion of today and tomorrow

Through his solemn gestures, impenetrable gaze and distinctive and elegant dress code, Karl Lagerfeld left his mark on fashion as well as popular culture...

By Jean-Noël Kapferer 6 Mar 2019

SA independent retailers recognised at international IGA awards
SA independent retailers recognised at international IGA awards

Two SA retailers, Supersave Food Town Hyper in Pietermaritzburg and Take n Pay Food Town Hyper in Chatsworth, were recognised at the 2019 IGA International Retailers of the Year awards...

6 Mar 2019

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