Eliminating packaging is a good start - but here's what supermarkets should do to stop harming the planet
Eliminating packaging is a good start - but here's what supermarkets should do to stop harming the planet

It was inspiring to read about the launch of Waitrose's trial in Oxford offering consumers a range of products free of packaging. Their system isn't revolutionary - smaller supermarkets have been doing the same thing for quite some time, as have many committed people. But it's the first time that a major supermarket has made a big move away from the packaging-dependent model that has dominated major supermarkets for years.

By Alison Stowell 1 day ago

Toymaker Hasbro to phase out plastic packaging by 2023
Toymaker Hasbro to phase out plastic packaging by 2023

Hasbro, one of the world's largest toy manufacturers, has stated its ambition to eliminate all plastic in packaging for new products by the end of 2022, including plastic elements like polybags, elastic bands, shrink wrap, window sheets and blister packs.

1 day ago

Direct-to-consumer marketing enigma is not insurmountable
Direct-to-consumer marketing enigma is not insurmountable

According to a new report by Forrester, direct-to-consumer (DTC) brands are threatening retailer market share with their unconventional business models and provocative brand ethos.

By Anjali Lai 2 days ago

Prevent poor customer service from killing your brand
Prevent poor customer service from killing your brand

South African businesses are faced with an exceedingly difficult task. They have to find ways to survive in the face of ongoing political uncertainty, fast eroding business and investor confidence, and declining consumer spend. From large retail banks to small consultancies, local businesses have to fight hard to win customers - and even more so to retain them.

By Wynand Smit 3 days ago

Image credit: Carlos Muza on Unsplash.
The (growing) importance of data-driven location-based marketing

Multi-location companies have come to rely on data analysis to drive sales, determine and manage brand reputation, refine operational efficiencies, respond to customer queries and deliver superior customer experiences.

3 days ago

Five 3D printing myths
Five 3D printing myths

The first conviction for 3D printing a firearm was recently reported in London, not long after 3D printed masks were used to trick face recognition. Should we be afraid?

By Ahmad Beltagui, Achilleas Sesis and Nikolaos Stylos 16 Aug 2019

Top tips for retail tenant survival
Top tips for retail tenant survival

While, according to StatsSA, retail sales in SA have increased somewhat recently, pressure remains on consumers' discretionary income. With shopping activity predicted to remain relatively muted this year, retail stores and centres across South Africa will continue to feel the pinch.

16 Aug 2019