Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Features

BizTrendsPendoringIMC ConferenceLoeriesWomen's MonthCannes LionsOrchids and Onions#StartupStoryMore Sections..

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Submit content

My Account

Advertise

CRM News Africa

Subscribe

Trending

2 days 7 days 30 days By Industry
Advertise your job ad
    Submit a job ad >>
    Search jobs
    Building loyalty: the art of personalised brand experiences and advocacy
    Building loyalty: the art of personalised brand experiences and advocacy 
    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth

    By Kerry Elliott 6 Oct 2023

    The expo returns in September. Source: Supplied.
    Organic & Natural Products Expo to return in September

    30 Jun 2023

    #SACSCCongress: Physical retail must surprise and delight
    #SACSCCongress: Physical retail must surprise and delight

    17 Oct 2019

    Data technology driving agility in retail
    Data technology driving agility in retail

      15 Oct 2019

    SACSC Congress 2019 to zero in on the evolution of retail
    SACSC Congress 2019 to zero in on the evolution of retail

    10 Oct 2019

    Schaefer presenting at the Adobe CX Forum.
    #AdobeCX: How to embrace the power of customer experience management

      8 Oct 2019

    Know your business inside out with a Biz Office
    Know your business inside out with a Biz Office

    Bizcommunity.com  2 Oct 2019

    Top ratings for Biz Rate Card 2019
    Top ratings for Biz Rate Card 2019

    Bizcommunity.com  27 Sep 2019

    SA brands missing out on R34bn in e-commerce revenue
    SA brands missing out on R34bn in e-commerce revenue

    imagineNATION Alliance  23 Sep 2019

    Far behind the CX trend
    Far behind the CX trend

      23 Sep 2019

    4 ways brands can incorporate chat messaging into their marketing strategy
    4 ways brands can incorporate chat messaging into their marketing strategy

      19 Sep 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
    #GartnerSYM: Offering the 'everything customer' the multi-experience

      17 Sep 2019

    Image credit: 95C from Pixabay.
    Reaching the base-of-the-pyramid consumer

      10 Sep 2019

    Foschini reveals new All Woman concept store
    Foschini reveals new All Woman concept store

    6 Sep 2019

    Southern African shopping centres require a holistic, fluid strategy
    Southern African shopping centres require a holistic, fluid strategy

    6 Sep 2019

    #EuroShop: Out with boring, in with experience
    #EuroShop: Out with boring, in with experience

      5 Sep 2019

    Customer loyalty - It's a dog's life
    Customer loyalty - It's a dog's life

      4 Sep 2019

    How to keep sales booming throughout the year
    How to keep sales booming throughout the year

    4 Sep 2019

    How female consumers are shaping SA's e-commerce boom
    How female consumers are shaping SA's e-commerce boom

    3 Sep 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

      3 Sep 2019

    Image credit: rawpixel from Pixabay.
    Surely retention and acquisition are both part of the customer journey

      2 Sep 2019

    Direct-to-consumer marketing enigma is not insurmountable
    Direct-to-consumer marketing enigma is not insurmountable

      20 Aug 2019

    Prevent poor customer service from killing your brand
    Prevent poor customer service from killing your brand

      19 Aug 2019

    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

      13 Aug 2019

    Are we moving into an age of gender-fluid purchasing?
    Are we moving into an age of gender-fluid purchasing?

      7 Aug 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

      2 Aug 2019

    Major shifts on the horizon in Nigeria's consumer landscape
    Major shifts on the horizon in Nigeria's consumer landscape

    1 Aug 2019

    Credit: Pepkor
    Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

    29 Jul 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

      25 Jul 2019

    85% of global consumers want omnichannel experiences - finds CMO Council study
    85% of global consumers want omnichannel experiences - finds CMO Council study

    25 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

    Bizcommunity.com  23 Jul 2019

    Harness potential of data-driven tech to keep customers happy
    Harness potential of data-driven tech to keep customers happy

    19 Jul 2019

    Show more

    More news

    Data technology driving agility in retail
    Data technology driving agility in retail

     15 Oct 2019

    SACSC Congress 2019 to zero in on the evolution of retail
    SACSC Congress 2019 to zero in on the evolution of retail

    10 Oct 2019

    Schaefer presenting at the Adobe CX Forum.
    #AdobeCX: How to embrace the power of customer experience management

     8 Oct 2019

    Know your business inside out with a Biz Office
    Know your business inside out with a Biz Office

     2 Oct 2019

    Top ratings for Biz Rate Card 2019
    Top ratings for Biz Rate Card 2019

     27 Sep 2019

    SA brands missing out on R34bn in e-commerce revenue
    SA brands missing out on R34bn in e-commerce revenue

     23 Sep 2019

    Far behind the CX trend
    Far behind the CX trend

     23 Sep 2019

    4 ways brands can incorporate chat messaging into their marketing strategy
    4 ways brands can incorporate chat messaging into their marketing strategy

     19 Sep 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
    #GartnerSYM: Offering the 'everything customer' the multi-experience

     17 Sep 2019

    Image credit: 95C from Pixabay.
    Reaching the base-of-the-pyramid consumer

     10 Sep 2019

    Foschini reveals new All Woman concept store
    Foschini reveals new All Woman concept store

    6 Sep 2019

    Southern African shopping centres require a holistic, fluid strategy
    Southern African shopping centres require a holistic, fluid strategy

    6 Sep 2019

    #EuroShop: Out with boring, in with experience
    #EuroShop: Out with boring, in with experience

     5 Sep 2019

    Customer loyalty - It's a dog's life
    Customer loyalty - It's a dog's life

     4 Sep 2019

    How to keep sales booming throughout the year
    How to keep sales booming throughout the year

    4 Sep 2019

    How female consumers are shaping SA's e-commerce boom
    How female consumers are shaping SA's e-commerce boom

    3 Sep 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

     3 Sep 2019

    Image credit: rawpixel from Pixabay.
    Surely retention and acquisition are both part of the customer journey

     2 Sep 2019

    Direct-to-consumer marketing enigma is not insurmountable
    Direct-to-consumer marketing enigma is not insurmountable

     20 Aug 2019

    Prevent poor customer service from killing your brand
    Prevent poor customer service from killing your brand

     19 Aug 2019

    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

     13 Aug 2019

    Are we moving into an age of gender-fluid purchasing?
    Are we moving into an age of gender-fluid purchasing?

     7 Aug 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

     2 Aug 2019

    Major shifts on the horizon in Nigeria's consumer landscape
    Major shifts on the horizon in Nigeria's consumer landscape

    1 Aug 2019

    Credit: Pepkor
    Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

    29 Jul 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

     25 Jul 2019

    85% of global consumers want omnichannel experiences - finds CMO Council study
    85% of global consumers want omnichannel experiences - finds CMO Council study

    25 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

     23 Jul 2019

    Harness potential of data-driven tech to keep customers happy
    Harness potential of data-driven tech to keep customers happy

    19 Jul 2019

    Image credit: Crew on Unsplash
    From product to customer-centricity - how CX gives business the edge

     19 Jul 2019

    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
    Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

     16 Jul 2019

    10 retail trends for 2019
    10 retail trends for 2019

     15 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

     15 Jul 2019

    3 consumer trends to keep an eye on in 2019
    3 consumer trends to keep an eye on in 2019

    12 Jul 2019

    Why AI could boost South Africa's battered retail sector
    Why AI could boost South Africa's battered retail sector

     9 Jul 2019

    3 trends in retailtainment
    3 trends in retailtainment

     3 Jul 2019

    What the latest technological innovation means for the future of retail
    What the latest technological innovation means for the future of retail

     2 Jul 2019

    How interior décor helps create immersive retail experiences
    How interior décor helps create immersive retail experiences

    1 Jul 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

     14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

     13 Jun 2019

    Show more

    Let's do Biz