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    Building loyalty: the art of personalised brand experiences and advocacy
    Building loyalty: the art of personalised brand experiences and advocacy 
    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth

    By Kerry Elliott 6 Oct 2023

    The expo returns in September. Source: Supplied.
    Organic & Natural Products Expo to return in September

    30 Jun 2023

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    #SeamlessSA: 6 questions to ask if you want more from your store
    #SeamlessSA: 6 questions to ask if you want more from your store

      14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

      28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

      22 Feb 2019

    Boost sales with omnichannel retail in 3 simple steps
    Boost sales with omnichannel retail in 3 simple steps

      22 Feb 2019

    5 businesses you'd be smart to start in 2019
    5 businesses you'd be smart to start in 2019

    12 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

      12 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

      11 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

      8 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

      5 Feb 2019

    3 business non-negotiables for 2019
    3 business non-negotiables for 2019

      31 Jan 2019

    Keeping physical retail alive, and growing
    Keeping physical retail alive, and growing

      30 Jan 2019

    #BizTrends2019: Shop defines 6 trends shaping the future of retail
    #BizTrends2019: Shop defines 6 trends shaping the future of retail

      30 Jan 2019

    #BizTrends2019: 2019, a definitive year in FMCG
    #BizTrends2019: 2019, a definitive year in FMCG

      29 Jan 2019

    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

      25 Jan 2019

    Bradley Elliott, founder, Platinum Seed.
    #BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyond

      24 Jan 2019

    #BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?
    #BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?

      23 Jan 2019

    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019
    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

      22 Jan 2019

    #BizTrends2019: 5 trends shaping the fresh produce sector
    #BizTrends2019: 5 trends shaping the fresh produce sector

      21 Jan 2019

    #BizTrends2019: Shopping the future, right now
    #BizTrends2019: Shopping the future, right now

      17 Jan 2019

    #BizTrends2019: Selling to the other 98% - the move to physical retail
    #BizTrends2019: Selling to the other 98% - the move to physical retail

      16 Jan 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    Dali Tembo, managing director of Instant Grass International.
    #BizTrends2019: The year we rethink segmentation

      15 Jan 2019

    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

      14 Jan 2019

    Reclaiming retail relevance with IoT
    Reclaiming retail relevance with IoT

      14 Jan 2019

    #BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping
    #BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

      10 Jan 2019

    Show more

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    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    #SeamlessSA: 6 questions to ask if you want more from your store
    #SeamlessSA: 6 questions to ask if you want more from your store

     14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

     28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

     22 Feb 2019

    Boost sales with omnichannel retail in 3 simple steps
    Boost sales with omnichannel retail in 3 simple steps

     22 Feb 2019

    5 businesses you'd be smart to start in 2019
    5 businesses you'd be smart to start in 2019

    12 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

     12 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

     11 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

     8 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

     5 Feb 2019

    3 business non-negotiables for 2019
    3 business non-negotiables for 2019

     31 Jan 2019

    Keeping physical retail alive, and growing
    Keeping physical retail alive, and growing

     30 Jan 2019

    #BizTrends2019: Shop defines 6 trends shaping the future of retail
    #BizTrends2019: Shop defines 6 trends shaping the future of retail

     30 Jan 2019

    #BizTrends2019: 2019, a definitive year in FMCG
    #BizTrends2019: 2019, a definitive year in FMCG

     29 Jan 2019

    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

     25 Jan 2019

    Bradley Elliott, founder, Platinum Seed.
    #BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyond

     24 Jan 2019

    #BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?
    #BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?

     23 Jan 2019

    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019
    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

     22 Jan 2019

    #BizTrends2019: 5 trends shaping the fresh produce sector
    #BizTrends2019: 5 trends shaping the fresh produce sector

     21 Jan 2019

    #BizTrends2019: Shopping the future, right now
    #BizTrends2019: Shopping the future, right now

     17 Jan 2019

    #BizTrends2019: Selling to the other 98% - the move to physical retail
    #BizTrends2019: Selling to the other 98% - the move to physical retail

     16 Jan 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    Dali Tembo, managing director of Instant Grass International.
    #BizTrends2019: The year we rethink segmentation

     15 Jan 2019

    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience
    #BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

     14 Jan 2019

    Reclaiming retail relevance with IoT
    Reclaiming retail relevance with IoT

     14 Jan 2019

    #BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping
    #BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

     10 Jan 2019

    Mastercard, Next Retail Concepts present an immersive way to shop online
    Mastercard, Next Retail Concepts present an immersive way to shop online

    7 Dec 2018

    5 retail trend predictions for 2019
    5 retail trend predictions for 2019

    7 Dec 2018

    #ATFexpo2018: How to localise global trends for the SA consumer - Part 2
    #ATFexpo2018: How to localise global trends for the SA consumer - Part 2

     5 Dec 2018

    #ATFexpo2018: How to localise global trends for the SA consumer - Part 1
    #ATFexpo2018: How to localise global trends for the SA consumer - Part 1

     4 Dec 2018

    Customer experience is key to survive the e-commerce onslaught
    Customer experience is key to survive the e-commerce onslaught

    4 Dec 2018

    Role of sustainable packaging in brand preservation
    Role of sustainable packaging in brand preservation

    29 Nov 2018

    #AfricaCom2018: How to leapfrog when improving customer experience
    #AfricaCom2018: How to leapfrog when improving customer experience

     14 Nov 2018

    Social media mining: Critical to CX management in the digital age
    Social media mining: Critical to CX management in the digital age

     8 Nov 2018

    #GoogleRetail: No room for silos in omnichannel retail
    #GoogleRetail: No room for silos in omnichannel retail

     6 Nov 2018

    When AI meets your shopping experience it knows what you buy - and what you ought to buy
    When AI meets your shopping experience it knows what you buy - and what you ought to buy

     29 Oct 2018

    Show more

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