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Thinkerneur launches WISA: A new era for African women in sustainability and leadership

Celebrating the women building futures

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Why keeping your customers is now the smartest growth strategy

Cristelle Snyman

Your customers know when you’re faking it

Cristelle Snyman

Why relevance, not reach, is the real driver of email performance

Cristelle Snyman

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Thailand–South Africa Business Matching Forum brings new business opportunities to South Africa

Thailand–South Africa Business Matching Forum brings new business opportunities to South Africa

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WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Delivering AI systems at the speed and scale to meet consumer demand

Thinkerneur launches WISA: A new era for African women in sustainability and leadership

Thinkerneur launches WISA: A new era for African women in sustainability and leadership

19 hours

Four women from Digitas share their career stories and leadership lessons. L to r: Nomika Singh Govender - GM, Bonita Christie - BUD, Zakona Mlaba - digital copy lead and Chelsea-Summer Lodewyk - strategy director at Digitas (Image composite: Lesley Svenson @ Bizcommunity)

#WomensMonth | Every woman has a story: 4 leadership lessons

23 hours

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A little less conversation, a little more action

Michael Bornheim 24 Mar 2017

How to hack Pinterest to market your business

How to hack Pinterest to market your business

23 Mar 2017

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Humans want human touch in customer journey, not bots

20 Mar 2017

#SeamlessAfrica: A masterclass in millennial engagement and retention

#SeamlessAfrica: A masterclass in millennial engagement and retention

Lauren Hartzenberg 17 Mar 2017

African Reputation Index defines corporate reputation

African Reputation Index defines corporate reputation

Danette Breitenbach 16 Mar 2017

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Eight startup marketing strategies that always work

Lisa Griffin 17 Feb 2017

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Customer centricity and collaboration for all

Leigh Andrews 16 Feb 2017

Putting customers first

Putting customers first

Wynand Smit 14 Feb 2017

How to create engaging customer experiences

How to create engaging customer experiences

13 Feb 2017

Right mix of emotions drives social media referrals

Right mix of emotions drives social media referrals

10 Feb 2017

How the Top 20 SaaS companies deal with angry Twitter users

How the Top 20 SaaS companies deal with angry Twitter users

Benjamin Brandall 9 Feb 2017

Forrester's predictions indicate CMOs at risk as consumers up experience needs

Forrester's predictions indicate CMOs at risk as consumers up experience needs

8 Feb 2017

How to address the needs of the uncompromising customer

How to address the needs of the uncompromising customer

19 Jan 2017

#BizTrends2017: The shift from the experience economy to the transformation economy

#BizTrends2017: The shift from the experience economy to the transformation economy

Claudia Roth 11 Jan 2017

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So we've created a world of consumers... now what?

Chemory Gunko 5 Jan 2017

Digitalisation: do or die

Digitalisation: do or die

Deon van Heerden 22 Dec 2016

Virtual reality, chatbots will dominate CX by 2020

Virtual reality, chatbots will dominate CX by 2020

8 Dec 2016

123RF

Social media sentiment shows why customer expectations matter

JP Kloppers 8 Dec 2016

Five customer referral mistakes to avoid

Five customer referral mistakes to avoid

Charles Mburugu 8 Dec 2016

123RF

Business 2020: It's not about you, it's about them

Julia Ahlfeldt 7 Dec 2016

Business innovation evolves beyond pure product focus

Business innovation evolves beyond pure product focus

6 Dec 2016

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Three back-office hacks for improved customer service

Wynand Smit 8 Nov 2016

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First UN World Data Forum for Cape Town

7 Nov 2016

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Despite digital convenience, customers want personal contact

28 Oct 2016

How to improve your B2B customer experience

How to improve your B2B customer experience

Jessica Woodruff 26 Oct 2016

These customers ain't loyal... Or are they?

These customers ain't loyal... Or are they?

Bogosi Motshegwa 12 Oct 2016

Importance of customer service for African businesses

Importance of customer service for African businesses

10 Oct 2016

123RF

Consumer choice should extend to purchasing decision making

Thembi Mokoena 6 Oct 2016

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eBucks rewards launches in Botswana

20 Sep 2016

123RF

Your company doesn't need good content, it needs 10X content

Brandon Faber 31 Aug 2016

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