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Covid-19

Smart clothing to drive fitness wearable revenue
Smart clothing to drive fitness wearable revenue

Annual revenue of integrated fitness clothing is forecast to rise from approximately $1bn in 2020 to $11bn in 2025, according to Juniper Research...

11 Jun 2020

Sokowatch e-voucher scheme delivers relief to Kenya's vulnerable
Sokowatch e-voucher scheme delivers relief to Kenya's vulnerable

East African startup Sokowatch has launched an e-voucher scheme to help ensure that essential food and goods are available, free of charge, to vulnerable families...

5 Jun 2020

DHL confirms strategic investment in UK-based Link Commerce
DHL confirms strategic investment in UK-based Link Commerce

DHL Express has acquired a minority stake in Link Commerce, the UK-based e-commerce firm that helped the logistics company develop its DHL Africa eShop platform...

28 May 2020

Covid-19 driving fundamental shifts in Africa's consumers
Covid-19 driving fundamental shifts in Africa's consumers

The Covid-19 pandemic has given rise to a new kind of African consumer who is already displaying fundamental shifts in consumption and purchase behaviour...

27 May 2020

How the Covid-19 crisis could remodel the luxury industry
How the Covid-19 crisis could remodel the luxury industry

The Covid-19 crisis has hit the luxury and fashion industry hard. According to a study conducted by the Boston Consulting Group, sales in these two sectors could drop by 25% to 30%...

By Isabelle Chaboud 20 May 2020

Mukuru Groceries enables people in SA to support Zimbabweans in need
Mukuru Groceries enables people in SA to support Zimbabweans in need

African remittance provider Mukuru has launched a grocery service that will give foreign national workers living in South Africa, as well as any South Africa-based customer, the ability to send groceries...

18 May 2020

CA&S Group acquires an equity shareholding in MACmobile
CA&S Group acquires an equity shareholding in MACmobile

CA&S Group, a parent company that specialises in the FMCG industry, has acquired a 47% shareholding in MACmobile, a provider of end-to-end cloud-based FMCG value chain solutions...

30 Apr 2020

Covid-19 will bring about a retail apocalypse
Covid-19 will bring about a retail apocalypse

No one can truly know what the outcome of this pandemic will be, nor when the virus will pass or if it will ever be defeated. We will forever mark this moment as one of seismic significance...

By Howard Saunders 8 Apr 2020

Covid-19 will fast-track growth in contactless payments
Covid-19 will fast-track growth in contactless payments

South Africa can expect significant growth in contactless payments on the back of Covid-19. It is also likely that the public's newfound aversion to contact will spur additional innovation...

7 Apr 2020

Global e-retail transaction values to exceed $4tn by 2024
Global e-retail transaction values to exceed $4tn by 2024

E-retail transaction values will reach $4.8tn by 2024, up from $3.3 trillion in 2020, according to a new report from Juniper Research...

24 Mar 2020

Loot, AYO and Volt.Africa announce new SMME-focused online marketplace
Loot, AYO and Volt.Africa announce new SMME-focused online marketplace

A new online marketplace to help SMMEs access the growing digital retail sector in Africa will launch by the end of March...

4 Mar 2020

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4 important steps for delivering an Industry 4.0 factory and supply chain

In Africa, several developments are presenting opportunities for organisations that adopt Industry 4.0 technologies to capture significant market share and gain global relevance...

By Baljeet Nagi 17 Feb 2020

SA's 2Engage plans for further growth in Africa and abroad
SA's 2Engage plans for further growth in Africa and abroad

South African fintech and customer engagement business, 2Engage, is pursuing international growth opportunities...

12 Feb 2020

Innervation acquires loyalty business from Tritech Media
Innervation acquires loyalty business from Tritech Media

Innervation Pan African Payment Solutions has acquired African loyalty business, The Loyalty Box, from Tritech Media for an undisclosed amount...

4 Feb 2020

First West African Lesaffre Baking Center opened in Abidjan
First West African Lesaffre Baking Center opened in Abidjan

Lesaffre has inaugurated the Baking Center of its subsidiary Lesaffre Ivoire in Abidjan. The first of its kind in West Africa, the innovation centre was launched to meet growing demand in the region...

31 Jan 2020

#BizTrends2020: Disrupting legacy African payments - going digital
#BizTrends2020: Disrupting legacy African payments - going digital

A country's payments system is probably not the first thing we think of when we think about the challenge of economic development. But payments are key to the bottom-up economic growth urgently needed...

By Murray Gardiner 17 Jan 2020

Linah Maigurira, retail industry manager, Google South Africa.
#BizTrends2020: AI will be more powerful than fire in the future

We need to prepare for a future when everyone uses the internet on their phone, says Linah Maigurira, Google head of retail, sub-Saharan Africa...

13 Jan 2020

Credit: Getty
Africa gains prominence in Global Retail Development Index 2019

A.T. Kearney's bi-annual Global Retail Development Index highlights the rise of African countries in the global retail context, with Ghana and Senegal securing spots in the top 10 on the index...

13 Jan 2020

#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want
#BizTrends2020: Retail and Gen Z in 2020 - who they are and what they want

Although this generation has less spending power than Millennials, it is estimated that 40% of consumer spending will be attributed to Generation Z consumers in 2020...

By Semona Pillay 9 Jan 2020

#BizTrends2020: The future of retailing in sub-Saharan Africa
#BizTrends2020: The future of retailing in sub-Saharan Africa

Sub-Saharan Africa is home to 14% of the world's population and by 2030, the region's population will surpass that of China. The way consumers shop in the region is ever-changing...

By Christele Chokossa 8 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

Africa's consumer landscape is fragmented and polarised, characterised by the double-edged demand of a diverse base of consumers...

By Ailsa Wingfield 6 Jan 2020

Image source: Gallo/Getty Images.
Welcome to a new customer experience world

As business heads into 2020, the way customer experience is managed will irrevocably change. Ushering in this new era will be technologies like artificial intelligence (AI) and machine learning (ML) which have already impacted how companies engage with their end-users...

By Paul McIntyre 13 Dec 2019

Technology trends impacting global manufacturing in 2020
Technology trends impacting global manufacturing in 2020

It is no secret that the manufacturing sector is critically important for both developed and emerging economies. From producing necessities like food for a nation to creating much-needed jobs...

By Kevin Dherman 13 Dec 2019

Pick n Pay mentorship app launched to empower small suppliers
Pick n Pay mentorship app launched to empower small suppliers

Pick n Pay has launched a mentorship app to connect its small suppliers with experts across its business. The initiative seeks to empower entrepreneurs with easy access to business development support...

13 Dec 2019

Unilever unveils €85m food innovation centre in the Netherlands
Unilever unveils €85m food innovation centre in the Netherlands

Unilever has invested €85 million in a new food innovation centre in the Netherlands, as the consumer goods giant looks to address "major global food system challenges".

9 Dec 2019

GoDaddy integrates with WooCommerce, simplifying e-commerce set up on WordPress
GoDaddy integrates with WooCommerce, simplifying e-commerce set up on WordPress

In a move that will ease and speed up e-commerce set up on WordPress, internet domain registrar and web hosting company GoDaddy has integrated with WooCommerce...

6 Dec 2019

Customers can now contact Makro directly via WhatsApp
Customers can now contact Makro directly via WhatsApp

Makro has launched a WhatsApp service allowing customers to instantly engage with the retailer's customer care team...

5 Dec 2019

35% growth in Black Friday online sales points to prepared shoppers, industry resilience
35% growth in Black Friday online sales points to prepared shoppers, industry resilience

Black Friday online trading volumes spiked by 400% on 29 November, compared to an average trading day...

4 Dec 2019

Strategies to unlock retail growth in 2020
Strategies to unlock retail growth in 2020

To keep up with the lightning-fast pace of change in global retail, most of which is technology-driven, SA's retail decision-makers have to embrace a new mindset that is less risk-averse...

By Gareth Hawkey 28 Nov 2019

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