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10 retail trends for 2019
10 retail trends for 2019

For the retail sector as a whole - and for physical stores in particular - 2019 will be a year of reinvention...

By Jackie Kalis 1 day ago

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

Anyone aspiring to build the next Amazon needs to adopt a similar approach to Jeff Bezos's insistence on an empty chair...

By Anne-marie le Roux 1 day ago

3 consumer trends to keep an eye on in 2019
3 consumer trends to keep an eye on in 2019

The third annual RCS Retail Summit - held in Cape Town and Johannesburg - featured three industry experts who presented their takes on the latest trends shaping consumer behaviour within a South African context...

12 Jul 2019

Why AI could boost South Africa's battered retail sector
Why AI could boost South Africa's battered retail sector

By not considering the benefits of AI, South African retailers risk leaving money on the table...

By Vian Chinner 9 Jul 2019

3 trends in retailtainment
3 trends in retailtainment

'Retailtainment' is described as the use of "ambiance, emotion, sound and activity to get customers interested in the product and in a mood to buy"...

By Eben Esterhuizen 3 Jul 2019

What the latest technological innovation means for the future of retail
What the latest technological innovation means for the future of retail

With neverending technological innovation, what will retail look like in the next 20 to 30 years?

By Maroefah Smith 2 Jul 2019

How interior décor helps create immersive retail experiences
How interior décor helps create immersive retail experiences

Canon deciphers the importance of the settings and ambiences of physical shops as they become more than just a buying space, an opportunity for the brand to build and maintain relationships...

1 Jul 2019

Kenyan parenting platform MumsVillage launches an online store
Kenyan parenting platform MumsVillage launches an online store

Kenyan parenting support platform MumsVillage has launched an online store. The MumsVillageShop features a curated range of genuine local and global parenting and baby brands...

27 Jun 2019

Dee Chetty, Accenture Interactive Lead for Africa.
The future of customer personalisation lies with AI

Laying the foundation for a future where personalisation platforms can architect previously unimagined customer experiences...

By Dee Chetty 14 Jun 2019

The Cold Room at Canada Goose stores like this one in Short Hills, NJ, US, lets shoppers experience cold temperatures as they try on outerwear. Photo courtesy of Canada Goose.
Strategies for overcoming retail neuroplasticity

A panel of subject matter experts explores the future of the in-store experience, including strategies for neuroplasticity...

By Melissa Campbell 12 Jun 2019

Woolworths wins two prestigious international awards
Woolworths wins two prestigious international awards

Woolworths has snapped up two prestigious international awards in emerging categories in digital, tech, experiential and data-driven marketing...

12 Jun 2019

From left to right Michael Kennedy, James Hedley and James Tagg.
#AfricaMonth: Quicket striving to become first pan-African ticketing company

Quicket founders, James Tagg and James Hedley elaborate on the company's aggressive growth trajectory, especially throughout Africa, on what it is that sets them apart and on their future plans...

By Juanita Pienaar 3 Jun 2019

#AfricaMonth: Why Africa is primed for prestige beauty growth
#AfricaMonth: Why Africa is primed for prestige beauty growth

Overseeing multi-ethnic innovation for Estée Lauder Companies, Susan Akkad is no stranger to the concept of 'inclusive beauty'...

By Lauren Hartzenberg 31 May 2019

#AfricaMonth: Pan-African web series gives Maybelline New York an African flair
#AfricaMonth: Pan-African web series gives Maybelline New York an African flair

African personalities, vloggers, influencers and makeup artists bring an African flair to the New York attitude of Maybelline in the Makeup In The Cities - Africa web series...

By Maroefah Smith 30 May 2019

#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

Africa has been a rich source of artistic inspiration for many parts of the world for centuries, but what's changing now is that Afrocentric culture is being spearheaded by the sons and daughters of the African continent...

By Lauren Hartzenberg 29 May 2019

The Ikea effect: how we value the fruits of our labour over instant gratification
The Ikea effect: how we value the fruits of our labour over instant gratification

There are some anecdotes just so good that almost every story about a particular economic principle begins the same. So too this article begins with cake mix...

By Gary Mortimer, Frank Mathmann and Louise Grimmer 22 May 2019

The power of retargeting: How to move customers from wanting what you offer to needing it
The power of retargeting: How to move customers from wanting what you offer to needing it

If you are not yet doing retargeting for your business, you are clearly missing out on a key step in the decision-making process. Here's a quick overview...

By Kyle Warmback 22 May 2019

5 ways to ensure a more profitable future in retail
5 ways to ensure a more profitable future in retail

It's clear that the retail landscape is in a state of major transformation. Thanks to disruptive technologies and changing consumer behaviour, traditional retailers are under increasing pressure...

By Pieter Engelbrecht 21 May 2019

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

Instagram's @shop a curated showcase of shoppable products
Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

Katja Thielen, creative director and founder of the UK’s Together Design and this year's Loeries design jury president...
#Loeries2019: "Discover how different cultures are reflected through their creativity and ideas" - Katja Thielen

I chatted to the international jury presidents ahead of the upcoming Loeries Creative Week. Kicking off the series is this year's design jury president Katja Thielen, creative director and founder of the UK's Together Design...

By Leigh Andrews 10 May 2019

Retailers must leverage online and offline tactics to succeed
Retailers must leverage online and offline tactics to succeed

Now that we're in the ninth year of what's dramatically been dubbed 'the retail apocalypse', local retailers have felt the pinch...

By Michael Zahariev 6 May 2019

Image credit: Getty
4 trends impacting point of purchase strategy

One of our Shop members, Leon Nicholas, VP of retail insights and solutions at Westrock, explains the importance of POP and describe 4 big trends in the area of the retail environment...

By Leo Van De Polder 6 May 2019

Is experiential retail delivering for SA malls?
Is experiential retail delivering for SA malls?

As more and more trading takes place through an online channel with a consequent reduction in comparative trading densities, we can expect a shift in how malls inform their key metrics such as tenant mix and rent-to-turnover ratios...

3 May 2019

Phygital: 6 ways to adapt, or die
Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

8 retail display ideas to try in store
8 retail display ideas to try in store

Retail displays and visual merchandising are essential in driving attention and conversion in brick-and-mortar retail. One of the main reasons why people decide to shop in store is to see merchandise in person...

29 Apr 2019

#CNILux: Creating Noonoouri - high fashion's virtual darling
#CNILux: Creating Noonoouri - high fashion's virtual darling

Immaculately-dressed, globe-trotting and adorably doll-like, Noonoouri has made an enviable splash in the world of high fashion - but she only exists on the web...

By Lauren Hartzenberg 29 Apr 2019

Using e-commerce data to build successful pricing strategies
Using e-commerce data to build successful pricing strategies

Euromonitor International's new report looks at how building an effective pricing strategy is critical to the successful sales and marketing of any product...

17 Apr 2019

#CNILux: The creative cultural legacy of MaXhosa by Laduma
#CNILux: The creative cultural legacy of MaXhosa by Laduma

The striking textile and knitwear designs conceived by South African golden boy Laduma Ngxokolo are not simply stylish collectables, they're vehicles of cultural preservation...

By Lauren Hartzenberg 16 Apr 2019

#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell
#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell

Naomi Campbell wants to see better representation among designers and more African-based designers reaching the international fashion arena...

By Liam Freeman 15 Apr 2019

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