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Global e-retail transaction values to exceed $4tn by 2024
Global e-retail transaction values to exceed $4tn by 2024

E-retail transaction values will reach $4.8tn by 2024, up from $3.3 trillion in 2020, according to a new report from Juniper Research...

24 Mar 2020

SA's 2Engage plans for further growth in Africa and abroad
SA's 2Engage plans for further growth in Africa and abroad

South African fintech and customer engagement business, 2Engage, is pursuing international growth opportunities...

12 Feb 2020

Innervation acquires loyalty business from Tritech Media
Innervation acquires loyalty business from Tritech Media

Innervation Pan African Payment Solutions has acquired African loyalty business, The Loyalty Box, from Tritech Media for an undisclosed amount...

4 Feb 2020

$50m Standard Bank funding to boost CCBA Ethiopia expansion
$50m Standard Bank funding to boost CCBA Ethiopia expansion

Standard Bank has arranged and structured $50m in financing facilities for Coca-Cola Beverages Africa to support its expansion strategy in Ethiopia over the next five years...

29 Jan 2020

#BizTrends2020: Disrupting legacy African payments - going digital
#BizTrends2020: Disrupting legacy African payments - going digital

A country's payments system is probably not the first thing we think of when we think about the challenge of economic development. But payments are key to the bottom-up economic growth urgently needed...

By Murray Gardiner 17 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

Africa's consumer landscape is fragmented and polarised, characterised by the double-edged demand of a diverse base of consumers...

By Ailsa Wingfield 6 Jan 2020

What SA's FMCG space can learn from Kenya
What SA's FMCG space can learn from Kenya

The simplest way of optimising route to market is through pre-sales, which then creates a predictable order and allows for the best delivery routes to be calculated...

By Andrew Dawson 25 Nov 2019

Annual digital commerce spend to climb to $19tn by 2024
Annual digital commerce spend to climb to $19tn by 2024

A new study by Juniper Research reveals that global spending on digital commerce will reach $18.7 trillion by 2024, up from $11.2 trillion in 2019...

20 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Dion Jerling, co-founder of Connect Earth was chair of the third and final day of AfricaCom 2019's keynote sessions. He said there had been closer to 17,000 attendees than predicted 15,000 and convened a panel discussion on getting user experience (UX) right...

By Leigh Andrews 15 Nov 2019

Pieter de Villiers, co-founder and CEO, Clickatell
#AfricaCom: Chat commerce leapfrogs in Africa

Chat commerce and chat banking have revolutionised the way companies are serving their customers. Without having to invest in new architecture, companies are able to meet and engage with their clients on the platforms of their choice...

13 Nov 2019

Continuous adaptation: Staying ahead of customer needs
Continuous adaptation: Staying ahead of customer needs

As customers' needs evolve, retailers must adapt to meet those needs, or better yet, stay ahead of them. Retailers must rethink the traditional test and learn cycles...

By Melissa Campbell 8 Nov 2019

#FairnessFirst: Go beyond pink branding for true female customer satisfaction
#FairnessFirst: Go beyond pink branding for true female customer satisfaction

Her focus on how financial services, in particular, tend to connect with females consumers in the wrong way was a stand-out section of Barbara Cador, global head of Kantar's CX+ initiative's opening presentation at the Cape Town version of the Kantar customer experience (CX) advantage 2019 masterclass...

By Leigh Andrews 4 Nov 2019

Know your business inside out with a Biz Office
Know your business inside out with a Biz Office

New expectations of transparency and authenticity in business means things like organisational purpose, brand stories, how your company does things, what it believes in and what it stands for, can all play a part in how your company sees itself and how it is seen by others...

Issued by Bizcommunity.com 2 Oct 2019

#FoodNextAfrica: How to whet the appetite of food investors
#FoodNextAfrica: How to whet the appetite of food investors

The global food and beverage business is brimming with innovation. Competition is stiff between FMCG giants and startups racing to get their latest product onto retail shelves and into the hands of consumers...

By Lauren Hartzenberg 30 Sep 2019

Top ratings for Biz Rate Card 2019
Top ratings for Biz Rate Card 2019

Bizcommunity is excited to announce the relaunch of our Biz Product and Rate Card, featuring all-new product infographics, descriptors and more...

Issued by Bizcommunity.com 27 Sep 2019

Image credit: Hello Paisa.
Hello Paisa consumers can now transact on WhatsApp

Hello Paisa recently introduced banking features for its consumers on WhatsApp...

25 Sep 2019

Image source: Gallo/Getty.
African online payments sector boosted by major deal

Kenyan headquartered DPO Group has acquired PayFast for an undisclosed sum in a deal that will give local business owners an easier way to accept payments in 18 African countries...

31 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office
3 steps towards 'glass boxing' your company with a Biz Press Office

Since 2001, Bizcommunity anticipated the role of company culture as intellectual capital. Biz Press Offices are a "glass box" game changer, offering a window into 18 industry communities...

Issued by Bizcommunity.com 23 Jul 2019

Image source: Getty/Gallo
Data costs are preventing African consumers from taking full advantage of the crypto economy

Cryptocurrencies offer a financial lifeline to people excluded from the formal financial economy and to those living in oppressive political or economic regimes...

By Bronwyn Williams 20 Jun 2019

Ecobank named ‘Best Retail Bank in Africa’ at African Banker Awards. (Source: Ecobank)
African Banker Awards names Ecobank 'Best Retail Bank in Africa'

Ecobank has been named Best Retail Bank in Africa 2019 at the prestigious African Banker Awards...

18 Jun 2019

Global cryptocurrency regulation standards expected in June
Global cryptocurrency regulation standards expected in June

During a speech at Consenus 2019, Sigal Mandelker, the US Treasury's Under Secretary for Terrorism and Financial Intelligence, reiterated the projection that the Financial Action Task Force (FATF) will adopt international standards for cryptocurrency-based services in June 2019...

By Christopher Murrer and Dean Joffe 14 Jun 2019

Daniel Acton, regional tech lead, Google Cloud.
How Nomanini built its remote POS voucher platform

The World Bank estimates that 66% of people living in Sub-Saharan Africa do not have bank accounts...

13 Jun 2019

Image source: Getty/Gallo
5 ways Africa's payments industry is evolving

Africa is still home to a large unbanked population. Eighty percent of adults in sub-Saharan Africa don't use any formal or informal banking facilities, and only 5% of adults have a credit card...

By Vaughan Alexander 12 Jun 2019

Rwandan startup Ared expands micro-franchising model to Uganda
Rwandan startup Ared expands micro-franchising model to Uganda

Rwandan PaaS (platform as a service) startup Ared has marked its first international expansion by setting up 10 women-run 'smart business in a box' solar-powered kiosks in Uganda...

13 May 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

Anton Hugo, retail & consumer leader for PwC Africa and associate directors Rashaad Fortune and Andries Geertsema presented PwC's 2019 Global Consumer Insights Survey at the Peech Hotel in Johannesburg on 3 April...

3 Apr 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

#SeamlessSA: Strategic partnerships key to seamless payment ecosystem
#SeamlessSA: Strategic partnerships key to seamless payment ecosystem

Strategic partnerships between payment services are crucial in ensuring that the payment ecosystem is seamless...

By Maroefah Smith 15 Mar 2019

8 trends driving innovation in sub-Saharan Africa
8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

Mindset matters more than income when it comes to consumer prosperity - Nielsen
Mindset matters more than income when it comes to consumer prosperity - Nielsen

When it comes to feeling prosperous, mindset matters more than income, according to the results of Nielsen's new 2019 Changing Consumer Prosperity Report...

11 Mar 2019

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