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Global consumers ease back into in-store shopping - report

With Covid-19 lockdown measures around the world easing, just under three-quarters of global consumers report feeling comfortable returning to physical stores since lockdowns have eased...

4 Sep 2020

1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo

Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...

By Lauren Hartzenberg 31 Jul 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

So you finally hit the shops and cafes after weeks of lockdown. After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible...

By Jessica Vredenburg and Megan Phillips 24 Jul 2020

West African consumer sentiment reflects global uncertainty

Against the backdrop of the unprecedented Covid-19 pandemic, West African consumer sentiment has experienced a sharp drop in the Nielsen Consumer Confidence Index (CCI) for Quarter 2, 2020...

Issued by Nielsen 15 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

The 50-year evolution of the Game brand

Popular South African retailer Game celebrates 50 years of trade this year...

26 Jun 2020

Covid-19 driving fundamental shifts in Africa's consumers

The Covid-19 pandemic has given rise to a new kind of African consumer who is already displaying fundamental shifts in consumption and purchase behaviour...

27 May 2020

Beyond Covid-19: How retail and the food & beverage industry will evolve

The rapid change in the trading environment has left an industry reeling with uncertainty, says Mozambik group CEO Manny Nichas...

15 Apr 2020

Why Covid-19 concerns could bode well for local brand growth

Local brands and products that embody homegrown heritage and represent support for local businesses are set to rise in popularity as consumers seek out trusted and transparent options...

Issued by Nielsen 9 Apr 2020

Covid-19 will bring about a retail apocalypse

No one can truly know what the outcome of this pandemic will be, nor when the virus will pass or if it will ever be defeated. We will forever mark this moment as one of seismic significance...

By Howard Saunders 8 Apr 2020

Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

Nielsen has found that global consumers are adapting their purchase behaviour to cope with the rapidly evolving situation we find ourselves in during the Covid-19 pandemic...

26 Mar 2020

SA's 2Engage plans for further growth in Africa and abroad

South African fintech and customer engagement business, 2Engage, is pursuing international growth opportunities...

12 Feb 2020

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