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#Biz25years | To the next 25 years of business communications and conversations

#Biz25years | To the next 25 years of business communications and conversationsBizcommunity.com

African retail’s future hinges on tech-driven consumer insights

African retail’s future hinges on tech-driven consumer insights

By Blessed Hwaire 23 Apr 2026

African Loyalty Awards spotlight customer-centric brands

African Loyalty Awards spotlight customer-centric brands

19 Mar 2026

Company news

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Rocket Creative unveils ‘Rocket 2.0’ with stunning new Linbro Park facility

Rocket Creative Design & Display Rocket Creative unveils ‘Rocket 2.0’ with stunning new Linbro Park facility

14 Sep 2026

Propak West Africa returns with global innovation, practical solutions and industry expertise

Montgomery Group Africa Propak West Africa returns with global innovation, practical solutions and industry expertise

31 Aug 2026

Scan Display turns 30!

Scan Display Scan Display turns 30!

21 Aug 2026

Akhoma Qengqe, general manager of KFC Africa, with the Minister in the Presidency for Women, Youth and Persons with Disabilities and Minister of Social Development, Sindisiwe Chikunga. Image supplied.

KFC Africa Doing finger-licking good: KFC Africa serves up its first-ever impact report

15 Jul 2026

BizTrends2027 | Sponsorship opens for business

Bizcommunity.com BizTrends2027 | Sponsorship opens for business

1 Jul 2026

Bizcommunity repositions for the future

Bizcommunity.com Bizcommunity repositions for the future

1 Apr 2026

Smarter field sales, without the enterprise price tag

MegaVision Media Smarter field sales, without the enterprise price tag

13 Mar 2026

4 stands, 1 sustainable philosophy

Scan Display 4 stands, 1 sustainable philosophy

24 Feb 2026

More news

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

20 Jun 2025

Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hub

Lindsey Schutters 20 Jun 2024

Building loyalty: the art of personalised brand experiences and advocacy

Tushar Vaishnavi 9 Nov 2023

Kenya's grocery retail sector is a beacon of innovation and growth

Kenya's grocery retail sector is a beacon of innovation and growth

Kerry Elliott 6 Oct 2023

The expo returns in September. Source: Supplied.

Organic & Natural Products Expo to return in September

30 Jun 2023

Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.

#YouthMonth: Navigating the intersection of finance and tech in FinOps

Katja Hamilton 23 Jun 2023

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

24 Apr 2023

Vincent Viviers, omnichannel retail executive at Pick n Pay, at Ecom Africa. Source: Lauren Hartzenberg

#EcomAfrica: 5 need-to-know trends shaping the future of e-commerce

Lauren Hartzenberg 21 Apr 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study

Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

Source: ©sirinapa -

The big benefits of blockchain for retail in Africa

6 Apr 2023

Source: ©tanialerro -

Delivering distinctive experiences imperative for FMCG brand growth

24 Mar 2023

Lauren Filen, customer director, Advantage Group Africa

Advantage Group names Lauren Filen as customer director for Africa

23 Feb 2023

Source: ©kwangmoo -

#BizTrends: 6 global retail trends making their mark in FMCG

Lauren Hartzenberg 10 Feb 2023

Source: © Elena Shishkina -

5 ways retail will double-down on digital in 2023

24 Jan 2023

Cherryflava futurist and strategist Jonathan Cherry. Source: Supplied

#BizTrends2023: Retail's future is the 'Theatre of Dreams'

Jonathan Cherry 10 Jan 2023

Christele Chokossa, consultant, Euromonitor International. Source: Supplied

#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

Christele Chokossa 9 Jan 2023

Source:

Africa's changing shopping trends allow e-tailers to meet evolving expectations

Darijan Boškovic 5 Jan 2023

Source: ©ammentorp via

The metaverse offers challenges and possibilities for the future of the retail industry

Omar H. Fares 4 Jan 2023

Source:

5 retail predictions ahead of the holiday season

29 Nov 2022

Source: ©marushy -

Trends paving the way for the future of retail in Africa

Lauren Hartzenberg 4 Nov 2022

Source:

How digital tech, ambience and sustainability drive in-store shopper behaviour

25 Oct 2022

Kevin Lennett, The Crazy Store MD. Source: Supplied

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Lauren Hartzenberg 8 Sep 2022

Leon Jacobs, chief information officer at RCS. Source: Supplied

5 digital innovation trends enabling better customer journeys

Leon Jacobs 12 Jul 2022

Source: Supplied

Diageo buys flavour-matching AI tech company Vivanda

7 Jul 2022

Source:

Unlocking South Africa's next level of e-commerce growth

Lauren Hartzenberg 29 Jun 2022

Jacques Celliers, CEO of FNB. Source: Supplied

FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

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