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#SeamlessSA: A holistic approach to delivering great retail customer experience

Opening her presentation at Seamless Southern Africa, Edcon's Lauren King shared her understanding of customer experience...

By Lauren Hartzenberg 20 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

The 9th Annual South African Council of Shopping Centres Research Conference, a mainstay event on SA's shopping centre and retail industry calendar, is set to take place at the Maslow Hotel in Johannesburg on 3 April...

19 Mar 2019

#SeamlessSA: Physical retail needs to step up

Traditional brick and mortar retailers still have a future despite the boom in online retail, but they have to be open to change...

By Lauren Hartzenberg 18 Mar 2019

Dedicated cannabis expo set for Cape Town in April

The Cannabis Expo, a trade and consumer exhibition dedicated to the cannabis industry, is set be held at Sun Exhibits at GrandWest in Cape Town from 4 to 7 April...

11 Mar 2019

Woolworths, partners launch community learning farm in Stellenbosch

Woolworths has partnered with Spier Wine Farm, the Sustainability Institute and its AgroEcology Academy to launch the Living Soils Community Learning Farm - a three-year pilot project with the aim to establish demonstrative ecologically-restorative methods to grow nutrient-rich foods...

8 Mar 2019

SA independent retailers recognised at international IGA awards

Two SA retailers, Supersave Food Town Hyper in Pietermaritzburg and Take n Pay Food Town Hyper in Chatsworth, were recognised at the 2019 IGA International Retailers of the Year awards...

6 Mar 2019

Algorithms are maximising profits for online retailers by colluding to keep prices high

Have you ever searched for a product online in the morning and gone back to look at it again in the evening only to find the price has changed?

By Graeme McLean 5 Mar 2019

Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

Keeping on trend in digital retail

As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December was a tough one for SA retailers...

27 Feb 2019

3 technology titans reshaping retail

To say that Amazon has shaken up US retailing is almost a cliché at this point. Looking globally, we see powerful tremors from seismic shifts in retailing driven by Alibaba in China and MercadoLibre in South America...

By Stephen Dover, Dan Searle, Katherine Owen, Mary Ki 26 Feb 2019

Samsung rolls out experiential stores in the U.S.

Samsung has opened three physical Experience Stores in major U.S. cities, where customers can to test out products, address repairs and receive one-on-one assistance...

25 Feb 2019

The diversification of retail in Kenya

Kenya's retail sector is diversifying with the entry of new players and international brands into the market. This is despite the retail sector growing at a "lethargic rate"...

22 Feb 2019

Boost sales with omnichannel retail in 3 simple steps

It's no secret that local retailers are having a torrid time. The economy remains in the doldrums with investors and consumers spooked by debilitating load shedding, ongoing job cuts...

By Gareth Hawkey 22 Feb 2019

Will 2019 really be the year of the vegan?

The Economist recently declared 2019 'The Year of the Vegan'. There can no longer be any doubt that veganism, and the embracing of a greater plant-based diet, is going mainstream...

By Tammy Fry 21 Feb 2019