Junior Credit Controller

The junior credit controller will be responsible for managing the company’s debtor book, ensuring timely collection of outstanding payments, minimising risk, and maintaining accurate records. This role requires strong communication skills, attention to detail, and a solid understanding of credit control processes within the logistics industry.

Key responsibilities:

• Maintain and manage a portfolio of customer accounts (B2B)
• Ensure timely collection of outstanding invoices
• Monitor credit limits and payment terms
• Resolve customer queries and disputes efficiently
• Conduct regular follow-ups via phone, email, or statements
• Reconcile customer accounts and allocate payments accurately
• Prepare and distribute monthly statements to clients
• Escalate high-risk accounts to management
• Generate age analysis reports and provide feedback on delinquent accounts
• Liaise with internal departments such as Sales, Operations, and Billing to resolve account issues
• Recommend accounts for legal handover when necessary
• Assist in setting and reviewing credit limits based on customer creditworthiness

Qualifications and skills:
Qualifications:

• Matric (Grade 12) – Essential
• Finance-related certificate or diploma – Advantageous

Skills:

• Strong MS Excel skills (Intermediate to Advanced)
• Working knowledge of accounting software (e.g. Pastel, Syspro, Sage, or industry-specific ERP systems)
• Strong communication (verbal and written) and negotiation skills
• Time management and ability to work under pressure
• Analytical and problem-solving abilities

Experience:

• Minimum three years’ experience in credit control/debtors environment
• Experience in a logistics or transport company is highly advantageous
• Proven ability to manage large volumes of invoices and accounts
• Familiarity with PODs, freight billing, and industry documentation

Key competencies:

• Accuracy and attention to detail
• Professional and courteous manner
• Conflict resolution and decision-making skills
• Strong organisational skills
• Deadline-driven and results-oriented

Working conditions:

• Office-based role, Monday to Friday (08:00 – 17:00)
• May be required to work overtime or handle urgent collections close to month-end

Posted on 17 Jun 19:46, Closing date 17 Jul