Loyalty | Bizcommunity

Loyalty | Bizcommunity

News

Essi Koster, paid media specialist at Special Effects Media, says organic content and paid ads might live on the same platform, but they do different jobs (Image supplied)

Advertising

Organic content vs paid ads: How and why it’s important to know the difference

Essi Koster 14 hours

Black Friday 2026: Why payment choice and loyalty need to work together

Banking & Finance

Black Friday 2026: Why payment choice and loyalty need to work together

Rory Bosman 14 hours

Kaya 959 celebrates 5 Telkom Radio Awards nominations and Glen Lewis Hall of Fame honour

Radio & Audio

Kaya 959 celebrates 5 Telkom Radio Awards nominations and Glen Lewis Hall of Fame honour

Issued by Kaya 959 14 hours

A year-round audience: Why KZN belongs in national media plans

Radio & Audio

A year-round audience: Why KZN belongs in national media plans

Issued by East Coast Radio 14 hours

Source: Supplied. EEAIA members gather in Johannesburg to celebrate the association’s 90-year contribution to electrical engineering.

Construction & Engineering

SA's electrical engineering industry looks to next chapter as EEAIA turns 90

1 day

Shoprite and Astron Energy launch fuel rewards in new partnership

CRM

Shoprite and Astron Energy launch fuel rewards in new partnership

1 day

Spar2U expands its digital grocery offering with Kwik Delivery and Click & Collect

E-commerce

Spar2U expands its digital grocery offering with Kwik Delivery and Click & Collect

Issued by IMS 1 day

Lifestyle Superspar invests in Ballito revamp as fresh food demand grows

Retailers

Lifestyle Superspar invests in Ballito revamp as fresh food demand grows

1 day

Source: Reuters.

Financial Services

Shoprite, Investec partner to expand banking services offering

Nqobile Dludla 2 days

Black Friday isn’t the only time township shoppers hunt for a deal. What do promotions really add?

Research

Black Friday isn’t the only time township shoppers hunt for a deal. What do promotions really add?

Issued by Rogerwilco 2 days

Customer rewards are more effective when brands design for connection

CRM

Customer rewards are more effective when brands design for connection

Andrew Solomon 2 days

As households continue to feel the impact of rising living costs and fuel price pressures, the FNB, Engen and Clicks Trio rewards ecosystem continues to help customers unlock greater value from their everyday spending (Image source: @ Top auto

Retail Services

Trio rewards ecosystem delivers value as consumer spending shifts

6 Nov 2026

Toy Kingdom is connecting digital innovation with the
traditional retail experience (Image supplied)

E-commerce

Toy Kingdom introduces new AI-powered digital retail strategy

6 Nov 2026

Consumers are happier, shopping more frequently and loving delivery apps

Research

Consumers are happier, shopping more frequently and loving delivery apps

Issued by Caxton Media 5 Nov 2026

Hot 102.7FM sweeps Best of Joburg and Ekurhuleni Radio Awards

Radio & Audio

Hot 102.7FM sweeps Best of Joburg and Ekurhuleni Radio Awards

Issued by HOT 102.7FM 5 Nov 2026

An appetite for local authority

Artificial Intelligence

An appetite for local authority

Issued by Caxton Media 5 Nov 2026

How Pick n Pay is using AI to get online grocery orders out faster

FMCG

How Pick n Pay is using AI to get online grocery orders out faster

3 Nov 2026

For this year’s festive ad John Lewis has put an upmarket spin on the Christmas countdown (Image: John Lewis/Press Association)

Advertising

Mixed reviews for 2026 John Lewis Christmas advert

5 Nov 2026

Irene Gregory, CEO of IMM Institute, says brands must be careful to keep their involvement impartial, whether at party level or in communities (Image supplied)

Branding

Brands taking a stand in the elections need to be genuine or face the consequences

Irene Gregory 3 Nov 2026

Is it time for beauty retailers to cut back?

Health & Beauty

Is it time for beauty retailers to cut back?

Jeri Mookana 2 Nov 2026

Dischem Ceo Rui Morais

Banking & Finance

Dis-Chem’s Better Rewards programme supports 8% revenue growth

30 Oct 2026

Smart Shopper goes Pro as Pick n Pay adds paid loyalty tier

FMCG

Smart Shopper goes Pro as Pick n Pay adds paid loyalty tier

30 Oct 2026

The Prisms Awards winners were announced on 24 October (Image supplied)

Prism Awards

#PrismsAwards 2026 | All the winners: Tribeca and DNA Brand Architects take top honours

30 Oct 2026

People walk past a Dis-Chem Pharmacy outlet in Cape Town. Image credit: Reuters/Esa Alexander

Aesthetic Medicine

Dis-Chem brings the World of Beauty to Cape Town

Maroefah Smith 30 Oct 2026

NIQ Consumer Outlook for 2027: SA consumer economy becomes more polarised as inflation bites harder

Retail

NIQ Consumer Outlook for 2027: SA consumer economy becomes more polarised as inflation bites harder

Issued by NielsenIQ 29 Oct 2026

6 Ways South African traders can reduce trading costs on PrimeXBT’s platform

Markets & Investment

6 Ways South African traders can reduce trading costs on PrimeXBT’s platform

Issued by PrimeXBT 28 Oct 2026

Jacaranda FM and Martin Bester claim top honours at 2026 Best of Pretoria Readers' Choice Awards

Radio & Audio

Jacaranda FM and Martin Bester claim top honours at 2026 Best of Pretoria Readers' Choice Awards

Issued by Jacaranda FM 28 Oct 2026

Access is no longer the advantage

Marketing

Access is no longer the advantage

Issued by Dentsu 23 Oct 2026

Image supplied.

Food, Water & Energy Security

Woolies supplies SA schools with reliable water access as El Niño approaches

22 Oct 2026

Branding

Brand belongs in the boardroom... the important reason why

Nadia Ellis 22 Oct 2026

Marketing budgets will face Treasury's value-for-money test in 2027 says Alkemi Collective CEO, Bradly Howland (Image source: @Towfiqu barbhuiya, Unsplash

Marketing & Media

#MTBS | Marketing needs to deliver value for money

Bradly Howland 22 Oct 2026

What KZN consumers are telling us about festive spending

Radio & Audio

What KZN consumers are telling us about festive spending

Issued by East Coast Radio 21 Oct 2026

Fuel & Energy

Fuel costs pushing SA car buyers to rethink brand loyalty

19 Oct 2026

Why smart businesses are prioritising customer retention over customer acquisition

SMEs

Why smart businesses are prioritising customer retention over customer acquisition

Jeremy Lang, Issued by Business Partners Limited 16 Oct 2026

Smarter in-store payment options can cut queues and lift retail sales

Banking & Finance

Smarter in-store payment options can cut queues and lift retail sales

Lehan Le Grange 13 Oct 2026

SportsCast Africa boosts reach with Hisense Smart TV partnership

TV

SportsCast Africa boosts reach with Hisense Smart TV partnership

9 Oct 2026

The new WhatsApp pricing is live. Are you aware, or are you about to cough up?

Social Media

The new WhatsApp pricing is live. Are you aware, or are you about to cough up?

Issued by Brazen Labs 9 Oct 2026

#BlackFriday2026: Why customer service could matter as much as the discount

CRM

#BlackFriday2026: Why customer service could matter as much as the discount

9 Oct 2026

Woolies brings AI food assistant W.Chef into live customer testing

Technology

Woolies brings AI food assistant W.Chef into live customer testing

8 Oct 2026

FMCG

Local hard seltzer brand Nawty Water hits Pick n Pay shelves

7 Oct 2026

Lessons for South African retailers: Heritage alone is not enough, brands must do more

Retail

Lessons for South African retailers: Heritage alone is not enough, brands must do more

Yazeed Osman 5 Oct 2026

Discovery has announced a wide range of product enhancements across its portfolio anchored by its Superbank (Image source: @ The Citizen

Financial Services

Discovery announces 2027 product enhancements, anchored by its Superbank

2 Oct 2026

Northlink Performing Arts students bring Danger in the Dark to Artscape

Theatre

Northlink Performing Arts students bring Danger in the Dark to Artscape

Thembela Mgudlwa, Issued by Northlink College 1 Oct 2026

Retail marketers face a huge AI shift in 2026

Trends

Retail marketers face a huge AI shift in 2026

Vincent Maher 1 Oct 2026

Fast food has become a weekly habit for South Africans

Research

Fast food has become a weekly habit for South Africans

Issued by KLA 30 Sep 2026

Style ID Africa proves that community is a business strategy at Nedbank IMC 2026

IMC Conference

Style ID Africa proves that community is a business strategy at Nedbank IMC 2026

Issued by Style ID 30 Sep 2026

After Covid closure, Balducci makes a bold Sea Point comeback

Food & Wine

After Covid closure, Balducci makes a bold Sea Point comeback

29 Sep 2026

Retail media is growing fast. Standards are not

Retail Marketing

Retail media is growing fast. Standards are not

Ansa Leighton-Buys, Issued by Dentsu 28 Sep 2026

Why successful CMS migrations require more than technology

CRM, CX, UX

Why successful CMS migrations require more than technology

Issued by Bluegrass Digital 28 Sep 2026