Loyalty | Bizcommunity

Loyalty | Bizcommunity

News

Love local! Why local love stories are a smart business investment

TV

Love local! Why local love stories are a smart business investment

Issued by MultiChoice 1 day

App Your Game’s Yusuf Abrahams says neuroinclusive design is the real competitive edge for 2026 (and after) (Image supplied)

Marketing

#BizTrends2026 | App Your Game’s Yusuf Abrahams: Neuroinclusive design, the real competitive edge for 2026

Yusuf Abrahams 1 day

When “satisfied” is not enough: What customer data really reveals

Research

When “satisfied” is not enough: What customer data really reveals

Issued by Insight Survey 2 days

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 3 days

Retailers embrace tokenisation for secure, personalised customer experiences

Banking & Finance

Retailers embrace tokenisation for secure, personalised customer experiences

Peter Ludi 3 days

CX outsourcing is shifting from scale to strategic outcomes

CRM

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 3 days

From gas pumps to grocery hubs: The future of SA's forecourts

Retail Services

From gas pumps to grocery hubs: The future of SA's forecourts

Karen Keylock 10 Feb 2026

From farm gates to great escapes: The rise of agritourism in South Africa

Agriculture

From farm gates to great escapes: The rise of agritourism in South Africa

Desry Lesele 10 Feb 2026

Checkers reclaims the top spot in the Q4 2025 Quarterly Buzz Rankings

Research

Checkers reclaims the top spot in the Q4 2025 Quarterly Buzz Rankings

Issued by KLA 10 Feb 2026

Converge Africa 2026 confirms latest headline sponsors

Digital

Converge Africa 2026 confirms latest headline sponsors

Issued by Converge Africa 10 Feb 2026

F45's Karen Loader explains how functional fitness, strength, pilates and recovery are reshaping sports marketing (Image supplied)

Marketing

#BizTrends2026 | F45's Karen Loader: 3 pillars reshaping sports marketing

Karen Loader 9 Feb 2026

Source: Supplied.

Trends

#BizTrends2026 | Hyprop's Wayne Abegglen: Digital fatigue driving demand for new retail experiences

Wayne Abegglen 6 Feb 2026

Opening doors from farm to fork: Why being "scale ready" matters more than being big

Hospitality

Opening doors from farm to fork: Why being "scale ready" matters more than being big

Omelele Mmbo 6 Feb 2026

Bibi Bonnecwe, Executive Creative Director at Brave Group looks at why in 2026 human truths matter more than marketing trends (Image supplied)

Advertising

#BizTrends2026 | Brave Group’s Bibi Bonnecwe: Why human truths matter more than marketing trends

Bibi Bonnecwe 5 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Retailers

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

South African consumers reset the rules for FMCG

FMCG

South African consumers reset the rules for FMCG

Zak Haeri, Issued by NielsenIQ 5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026

A safer way to manage incentive payouts, rewards and competition prizes

Marketing

A safer way to manage incentive payouts, rewards and competition prizes

Issued by Caxton Media 4 Feb 2026

Shaun Smit, director, Transcend Capital

Trends

#BizTrends2026 | Transcend Capital's Shaun Smit: Balancing wealth inequality in the digital age through employee ownership

Shaun Smit 3 Feb 2026

Laughter, love, and fear unfold in February's new film releases

Film

Laughter, love, and fear unfold in February's new film releases

Daniel Dercksen 2 Feb 2026

#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

Trends

#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

Kelly Jackson 2 Feb 2026

Superbalist redefines e-commerce visibility with Generative Engine Optimisation (GEO)

Technology

Superbalist redefines e-commerce visibility with Generative Engine Optimisation (GEO)

2 Feb 2026

Source: Supplied. Internal architectural rendering of the future face of Paarl Mall.

Retail & Hospitality Property

R270m facelift set to transform Paarl Mall's shopping experience

2 Feb 2026

Funeral cover in the workplace: A practical consideration with lasting impact

Occupational Health & Safety

Funeral cover in the workplace: A practical consideration with lasting impact

Issued by Sonja Smith Elite Funeral Group 30 Jan 2026

#BizTrends2026 | Jacobs Coffee's Domaine Rautenbach: Why portfolio versatility is the next growth lever

Trends

#BizTrends2026 | Jacobs Coffee's Domaine Rautenbach: Why portfolio versatility is the next growth lever

Domaine Rautenbach 30 Jan 2026

The 5 trends shaping SA media in 2026

Trends

The 5 trends shaping SA media in 2026

Issued by Caxton Media 30 Jan 2026

#BizTrends2026 | BreakOut Events' Damon Forbes: Live events and festivals in a new era of connection

Trends

#BizTrends2026 | BreakOut Events' Damon Forbes: Live events and festivals in a new era of connection

Damon Forbes 30 Jan 2026

Survey results show SA consumers prioritise self-care and personal confidence over fashion trends

Research

Survey results show SA consumers prioritise self-care and personal confidence over fashion trends

Issued by KLA 29 Jan 2026

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Media

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Ged Nooy 29 Jan 2026

Financial media networks bring commerce media to consumer banks, transforming customer engagement into a new growth stream (Image source: © 123rf )

Banking

Banks cash in on the retail media gold rush

29 Jan 2026

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

Health & Beauty

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

29 Jan 2026

Mobile-first shopping dominates as SA's e-commerce surges

Trends

Mobile-first shopping dominates as SA's e-commerce surges

29 Jan 2026

Siki Msuseni is the founder and director of Amplified PR.

PR & Communications

#BizTrends2026 | Amplified PR’s Siki Msuseni: SA youth are wearing their values

Siki Msuseni 28 Jan 2026

Trade-offs of loyalty programmes: The hidden cost of a free coffee

Cybersecurity

Trade-offs of loyalty programmes: The hidden cost of a free coffee

27 Jan 2026

Smart hospitality: How technology is redefining guest experiences in South Africa

Hospitality

Smart hospitality: How technology is redefining guest experiences in South Africa

Boyd Chislett 26 Jan 2026

Lushan Sundram, senior sales and business development manager at Essential Employee Benefits

Trends

#BizTrends2026 | EEB's Lushan Sundram: Steering the future through tailored employee benefits

Lushan Sundram 26 Jan 2026

(Image supplied)

PR & Communications

Machine director appointed acting president of IFICA

23 Jan 2026

#BizTrends2026 | Ganizani Consulting's Judith Mugeni: Designing engaging sponsorships

Sponsorship

#BizTrends2026 | Ganizani Consulting's Judith Mugeni: Designing engaging sponsorships

Judith Mugeni 23 Jan 2026

The future of CX: Why trust and empathy will drive consumer loyalty

CRM

The future of CX: Why trust and empathy will drive consumer loyalty

Liezel Jonkheid 22 Jan 2026

SA's top beauty professionals honoured at 2025 Sorbet Stars Citizen Awards

Health & Beauty

SA's top beauty professionals honoured at 2025 Sorbet Stars Citizen Awards

22 Jan 2026

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Trends

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Bruce von Maltitz 21 Jan 2026

Hotel 430 partners with JRK Training and Sam Hospitality on customer service excellence

Tourism

Hotel 430 partners with JRK Training and Sam Hospitality on customer service excellence

Issued by Sam Hospitality 21 Jan 2026

Samantha-Jane Gravett, Director at Robert Walters Recruitment Africa

Trends

#BizTrends2026 | Robert Walters' Samantha-Jane Gravett: How HR leaders can navigate mega-trends shaping work in 2026

Samantha-Jane Gravett 19 Jan 2026

Time Hotels harnesses AI to fuel 2026 expansion in Africa and Middle East

Hospitality

Time Hotels harnesses AI to fuel 2026 expansion in Africa and Middle East

19 Jan 2026

Source: Supplied. Chief operating officer of e4, Luigi D’Amico.

Property Development

Legacy home-loan systems: The spanner in property development revival

Luigi D’Amico 16 Jan 2026

Why affiliate marketing is tech’s most effective route to market

Marketing

Why affiliate marketing is tech’s most effective route to market

Bianca Leonard 15 Jan 2026

Medtech

Dr ChatGPT: What OpenAI’s foray into health and wellness means for healthcare marketing

Saul Marquez 14 Jan 2026