Loyalty | Bizcommunity

Loyalty | Bizcommunity

News

The Interactive Advertising Bureau South Africa (IAB SA) has announced the finalists for the 2026 Bookmark Awards (Image supplied)

Digital

#Bookmarks2026 | All the IAB South Africa 2026 Bookmark Awards finalists

2 hours

The real value of rewards lies beyond the transaction

CRM

The real value of rewards lies beyond the transaction

Lianne Booth 2 days

Shaping the future of CX at the Africa CX Conference & Awards 2026

CRM, CX, UX

Shaping the future of CX at the Africa CX Conference & Awards 2026

Issued by The Chartered Institute of Customer Management 2 days

PayJustNow brings BNPL payments to TFG’s Bash platform

Banking & Finance

PayJustNow brings BNPL payments to TFG’s Bash platform

2 days

The R50 shopper: How AI is changing the future of South African retail

Technology

The R50 shopper: How AI is changing the future of South African retail

2 days

Sixty60’s Pixie shows AI is becoming part of everyday grocery shopping

Technology

Sixty60’s Pixie shows AI is becoming part of everyday grocery shopping

2 days

Local retailers face rising competition from overseas e-commerce

E-commerce

Local retailers face rising competition from overseas e-commerce

3 days

Location data becomes a strategic tool for South African retailers

Research

Location data becomes a strategic tool for South African retailers

13 Jul 2026

Woolworths beta-tests My Woolies Chef for select loyalty members

Technology

Woolworths beta-tests My Woolies Chef for select loyalty members

13 Jul 2026

Source: Supplied.

Finance

SA investment sector beats global CX benchmark as insurers focus on trust and value

10 Jul 2026

How Blaauwklippen is bringing more than three centuries of history to life

Tourism

How Blaauwklippen is bringing more than three centuries of history to life

Robin Fredericks 10 Jul 2026

The number that should keep South African telecommunications executives awake at night: -25%

Telecoms & Networks

The number that should keep South African telecommunications executives awake at night: -25%

Issued by TLC Worldwide Africa 8 Jul 2026

Giraf Macadamia says trust, not price, will win plant milk buyers

FMCG

Giraf Macadamia says trust, not price, will win plant milk buyers

Philip Moufarrige 8 Jul 2026

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

Banking & Finance

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

Natalie Druion is the executive head of conversations at Momentum Group. Source: Supplied.

PR & Communications

Conversation is the last competitive advantage for brands

Natalie Druion 7 Jul 2026

Liezel Malherbe: Why humour is a South African marketer’s secret weapon

Marketing

Liezel Malherbe: Why humour is a South African marketer’s secret weapon

Issued by Lumico 7 Jul 2026

Retail has a role in fixing South Africa’s youth job crisis

Training

Retail has a role in fixing South Africa’s youth job crisis

Kayleigh Fazan 6 Jul 2026

Spur turns winter school holiday meals into a Minions & Monsters themed family outing

Exhibitions & Events

Spur turns winter school holiday meals into a Minions & Monsters themed family outing

Issued by OnPoint PR 6 Jul 2026

Pick n Pay rolls out Gemini-powered grocery assistant Penny

E-commerce

Pick n Pay rolls out Gemini-powered grocery assistant Penny

2 Jul 2026

(Image source: © 123rf )

CRM, CX, UX

Accelerated enterprise demand leads WPP’s AI-driven transformation unit

2 Jul 2026

SA hospitality group celebrates its finest

Hospitality

SA hospitality group celebrates its finest

Issued by ANEW Hotels & Resorts 1 Jul 2026

SEM's Eden Marais explores the role businesses and the creative industry can play in creating meaningful pathways for young talent. (Image supplied)

Youth Month

#YouthMonth | The next generation isn't a risk - they're your ROI

Eden Marais 30 Jun 2026

#AmazingThailand: Thailand targets wellness travellers as South African arrivals surge

Marketing

#AmazingThailand: Thailand targets wellness travellers as South African arrivals surge

Evan-Lee Courie 1 Jul 2026

Psycho Bunny taps South Africa’s growing luxury retail demand

Fashion & Homeware

Psycho Bunny taps South Africa’s growing luxury retail demand

1 Jul 2026

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

CRM, CX, UX

CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX

Issued by CEM Africa Summit 29 Jun 2026

Fandom as algorithmic fuel: How AI is killing traditional marketing

Marketing

Fandom as algorithmic fuel: How AI is killing traditional marketing

Mathabatha Sexwale, Issued by Brave Group 29 Jun 2026

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Advertising

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Kabelo Kale, Issued by The Media Krate 29 Jun 2026

Woolworths Holdings Group CEO Sam Ngumeni. Image supplied

Retailers

Woolworths reshapes leadership structure to accelerate growth under new Group CEO

26 Jun 2026

Restaurants feel the pressure as SA's food and beverage income declines in April

Food & bev. services

Restaurants feel the pressure as SA's food and beverage income declines in April

26 Jun 2026

#YouthMonth | Prism winner Sebabatso Lemaoana on PR and trust

Youth Month

#YouthMonth | Prism winner Sebabatso Lemaoana on PR and trust

Karabo Ledwaba 25 Jun 2026

Price of freedom: South Africa's youth and the fight for financial independence

Higher Education

Price of freedom: South Africa's youth and the fight for financial independence

Issued by Varsity Vibe 23 Jun 2026

South African mall dwell times fall up to 17% as online shopping rises

Retailers

South African mall dwell times fall up to 17% as online shopping rises

22 Jun 2026

Springbok fanwear pivots as Pick n Pay Clothing and Hello Kitty collab for limited-edition collection

Fashion & Homeware

Springbok fanwear pivots as Pick n Pay Clothing and Hello Kitty collab for limited-edition collection

22 Jun 2026

Debonairs taps singer Chomee for soccer-inspired Cram Crown Crust launch

FMCG

Debonairs taps singer Chomee for soccer-inspired Cram Crown Crust launch

19 Jun 2026

EXCLUSIVE: Why retailers lose revenue on a daily basis

FMCG

EXCLUSIVE: Why retailers lose revenue on a daily basis

Heath Batt 17 Jun 2026

Companies must design employee-led customer experience to secure loyalty and revenue

CRM

Companies must design employee-led customer experience to secure loyalty and revenue

Liezel Jonkheid 17 Jun 2026

(Left) Marilize Jacobs, founder, VocalCord PR and Reputation Management and (right) Thabani Mnyakeni, chief creative officer, TM Relations, say that youth is not an age, it’s a mindset (Image supplied)

Youth Month

#YouthMonth | Youth is a mindset rather than an age bracket

Marilize Jacobs & Thabani Mnyakeni 15 Jun 2026

Novus Group’s latest Print Media Landscape Report says print's defining story is no longer one of collapse alone (Image supplied)

Media

Print reshapes from collapse to selective resilience

15 Jun 2026

The invisible hand: Architecting advocacy without selling out

Marketing

The invisible hand: Architecting advocacy without selling out

Mathabatha Sexwale, Issued by Brave Group 15 Jun 2026

Image source: freepik from

Management & Leadership

360-degree leadership: How young SA professionals can thrive as managers

Jackie Kennedy 12 Jun 2026

South African men outspend women in pre-owned luxury market

Research

South African men outspend women in pre-owned luxury market

15 Jun 2026

Why leading safari lodges and hotels partner with Sam Hospitality for staff training

Hospitality

Why leading safari lodges and hotels partner with Sam Hospitality for staff training

Issued by Sam Hospitrain Training 11 Jun 2026

Carmen Brown, general manage at Field Force. Image supplied

Informal Retailing

When a brand loses the spaza, it is rarely a loyalty problem

Carmen Brown 11 Jun 2026

The 4 mindsets reshaping the SA car market

Commercial & Industrial

The 4 mindsets reshaping the SA car market

Jenni Pennacchini, Issued by KLA 10 Jun 2026

From 1 coffee shop to 400 stores: How Vida e caffè built an African coffee success story

Franchising

From 1 coffee shop to 400 stores: How Vida e caffè built an African coffee success story

10 Jun 2026

Research

Why brand makeovers fail: The consumer research that brands can't afford to ignore

Issued by BMi Research 10 Jun 2026

Kasi businesses reveal lived realities shaping growth and sustainability

Informal Retailing

Kasi businesses reveal lived realities shaping growth and sustainability

10 Jun 2026

Spar Group CEO Isaacs targets retailers with plans to restore margins

Banking & Finance

Spar Group CEO Isaacs targets retailers with plans to restore margins

10 Jun 2026