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5 ways to reimagine the retail experience
Music streamers turn to telcos to make Africa pay
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The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital
Rewards programmes are broken. Here's how to really win customer loyalty
Purpose-driven ads: Reaching wider, while doing good
Effective CX begins with optimisation of operations
Feel-good tech to bring the magic back to retail, finds TBWA\ Future of Retail report
Source: Pick n Pay
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How telcos can deploy next-generation networks effectively
Jellyfish partners with Everlytic in 2021
5 post-Covid consumer myths debunked
Redefining customer relationships in a digital world
Brands continue losing customer loyalty to cybercriminals, report reveals
Yoyo pilots bank card-linked loyalty, integrates with Zapper
Local e-commerce sites need to up their game if they hope to retain customer loyalty
Ndagi Job Goshi, Liferay Africa
Cargo loyalty programmes emerge to help aviation attract business
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IAB SA launches PoPIA compliance best practice handbook
How automated product photography can accelerate your brand
Greg Gatherer, account manager, Liferay Africa
Consumer convenience a competitive advantage in a connected world
Empowering manufacturers to act more like retailers
Moving beyond cash - How are legacy players keeping up with the new digital-first disruptors in the financial services industry?
Your brand will thrive when you empathise with your customers
Bank buildings rise above the business district of Lagos. Banks must effectively communicate the impact of their engagement with women. Tim Graham/Getty Images
The battle of the banks hits a high in digital Covid economy
Loyalty lends a hand to local merchants, new data shows
The next generation of print
Ndagi Job Goshi, GM, Liferay Africa
Co-working a win-win for employer and employee
Get a new smartphone app for your business in 2021
Kantar's CX+ 2020: Reboot your CX understanding to supercharge TMT growth
Lessons in courage and innovation in a pandemic
Building a buyers persona with psychographics
Don't force customers to watch ads!
Clinton Cohen, CEO, iContact BPO
What SMEs can do to prevent collapse
Retail hangover or B12 injection recovery in 2021?
Up your corporate game with a chief experience officer
Local IoT startup signs global alliance agreement with Microsoft
Inclusive design is transforming the customer journey
Pros and cons of cross-platform app development
Kauai launches subscription service for daily coffees and smoothies
Delivering your customer experience at every customer touchpoint
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