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Results for call+centre

News

Supply chain: Finding opportunity in the weakest link
Retail
Supply chain: Finding opportunity in the weakest link

Issued by The Publicity Workshop 2 days

Nzimande appoints new NSFAS administrator, addresses other matters
Education
Nzimande appoints new NSFAS administrator, addresses other matters

15 Apr 2024

Dipula and REO’s innovative approach to tenant installation
Property
Dipula and REO’s innovative approach to tenant installation

Issued by Catchwords 12 Mar 2024

Source: Supplied. Kwaku Debra, expert at Partners in Performance.
Finance
South Africa’s banks need to get better at cost controls

11 Mar 2024

R22m allocated to support KZN spaza shops and general dealers
Entrepreneurship
R22m allocated to support KZN spaza shops and general dealers

21 Feb 2024

Reboost keeps rising with new TVC
Marketing & Media
Reboost keeps rising with new TVC

Issued by Hellosquare 9 Feb 2024

New store, pick, pack and deliver warehouse in Cape Town
Retail
New store, pick, pack and deliver warehouse in Cape Town

Issued by M24 Logistics 8 Feb 2024

Mithum Singh, chief services officer at CCI and the MD of CareerBox, Lizelle Strydom
ICT
#BizTrends2024: Lizelle Strydom and Mithum Singh talk digital adoption in the call centre

Lindsey Schutters 1 Feb 2024

Source:
Finance
Sars will tax you on overseas investments, but you can mitigate its impact

Harry Scherzer 25 Jan 2024

SABC launches Matric results service
Education
SABC launches Matric results service

14 Dec 2023

Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
Marketing & Media
Developing advanced attribution models for the entire customer journey - online to offline

Grant Lapping 7 Dec 2023

Source: Alexas_Fotos via
Logistics & Transport
Prasa’s long distance trains resumes service

4 Dec 2023

African tech earns international award in Berlin
Marketing & Media
African tech earns international award in Berlin

Issued by Helm 1 Dec 2023

Image supplied. Naked’s On Hold Yoga digital campaign takes a humorous look at the frustrations of waiting on hold for a call centre agent
Marketing & Media
#BehindtheCampaign: Naked’s On Hold Yoga digital campaign

Danette Breitenbach 22 Nov 2023

Robert Joubert, CEO of Boomerang SA
ICT
Taking a human-centric approach to bringing AI into the call centre

Robert Joubert 8 Nov 2023

3 things virtual agents can tell you about your business
Retail
3 things virtual agents can tell you about your business

Ryan Falkenberg 2 Nov 2023

Source: Supplied. Abdul Kerbelker, executive manager of the Claremont Improvement District Company (CIDC).
Property
Resilient Claremont CBD poised for further investment and growth

27 Oct 2023

Nicol Myburgh, HCM business unit head, CRS Technologies. Source: Supplied
HR & Management
Why performance reviews are outdated and how to replace them

3 Oct 2023

Proposed tax law amendments raise concerns for global business outsourcing
Legal
Proposed tax law amendments raise concerns for global business outsourcing

Joon Chong 11 Sep 2023

Source: Supplied. Rendering of GTX Park, located in Airport Business Park, George
Property
R400m industrial development project kicks off in George

4 Sep 2023

Gauteng grade 1 and 8 online admissions process a success
Education
Gauteng grade 1 and 8 online admissions process a success

28 Aug 2023

Source:
Marketing & Media
Unlocking untapped potential: SA brands slow to use WhatsApp's marketing power

27 Jun 2023

Radio station apps: A digital revolution in enhanced advertising engagement
Marketing & Media
Radio station apps: A digital revolution in enhanced advertising engagement

Jonathan Lumley, Issued by GH Media Group 7 Jun 2023

Image supplied. #StopHoldMusic, Naked’s new campaign imagines an alternative universe where hold music is the new rock and roll, and fans get excited about
Marketing & Media
#BehindtheCampaign: Naked's tongue in cheek #StopHoldMusic campaign where hold music is the new rock 'n roll

Danette Breitenbach 30 May 2023

Image source: pitinan –
HR & Management
How to leverage AI to maximise your recruitment marketing strategy

Celeste Sirin 19 May 2023

Fraud remains a big problem for banking customers
Finance
Fraud remains a big problem for banking customers

Issued by Bullion PR & Communication 17 May 2023

Ryan Nofal is the managing director at Penquin. Source: Supplied.
Marketing & Media
#BehindtheSelfie: Ryan Nofal, managing director at Penquin

Karabo Ledwaba 17 May 2023

The truth about talent acquisition in SA in the age of urgency
HR & Management
The truth about talent acquisition in SA in the age of urgency

Christelle Hargroves 11 Apr 2023

Simplifying FX is all about good guidance!
Finance
Simplifying FX is all about good guidance!

Issued by Kuda FX 27 Mar 2023

Source: Supplied.
Finance
Bringing underwriting into a digital future with AI and ML

Bryan McLachlan 22 Mar 2023

Image supplied. 1Life Insurance’s new brand advert, Your life will change when you realise that insurance can help you build generational wealth looks at life insurance through a different lens
Marketing & Media
#BehindtheCampaign: 1Life TVC approaches insurance differently

10 Mar 2023

Image supplied. Grant Sithole, chief product officer Publicis Groupe, pays a tribute to advertising and the art of happiness
Marketing & Media
A tribute to advertising and the art of happiness

Grant Sithole 8 Mar 2023

Source:
Finance
Accessibility, adaptability key to insurance industry success in 2023

Edwin Theron 1 Feb 2023

Finance
IntegriSure appoints Sandro Geyser as managing director

30 Jan 2023

Source © Everything Possible 71% of consumers feel more strongly about the hybrid experience that blends physical and digital interaction with companies
Marketing & Media
Current CX strategies for winning and retaining customers fall short

22 Dec 2022

Avesh Singh, vice president of global operations at TransUnion
HR & Management
Are virtual BPO operations the answer to SA's unemployment crisis?

Avesh Singh 6 Dec 2022

SA's first B2B client experience handbook
Marketing & Media
SA's first B2B client experience handbook

Issued by Tinkwe Communications 30 Nov 2022

Participants in the recent Lewis learnership
HR & Management
How disability learnerships can help combat unemployment

Jackie Carroll 29 Nov 2022

Image source: Ljupco Smokovski –
HR & Management
Contact centres: 4 ways to look after your agents' mental health

Julie McIntosh 12 Oct 2022

Image source: RF._.studio from
Education
5 key skills that learnerships can provide

10 Oct 2022

New Media wins 2 trophies with Vodacom at New Generation Awards
Marketing & Media
New Media wins 2 trophies with Vodacom at New Generation Awards

Issued by New Media 5 Oct 2022

Clientèle celebrates 30 years of growth
Finance
Clientèle celebrates 30 years of growth

Issued by JNPR 30 Sep 2022

Siyavuya Makubalo, marketing manager at Oxbridge Academy
HR & Management
High demand careers that don't require a degree

20 Sep 2022

Source: Werner Lindemann, Clickatell’s commercial senior vice president for Middle East and Southern Africa.
Finance
Chat commerce delivers big savings for insurance companies

1 Sep 2022

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