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    Building loyalty: the art of personalised brand experiences and advocacy
    Building loyalty: the art of personalised brand experiences and advocacy 
    Kenya's grocery retail sector is a beacon of innovation and growth
    Kenya's grocery retail sector is a beacon of innovation and growth

    By Kerry Elliott 6 Oct 2023

    The expo returns in September. Source: Supplied.
    Organic & Natural Products Expo to return in September

    30 Jun 2023

    Macy's new creative in-store retail concept, Story
    Macy's new creative in-store retail concept, Story

    12 Apr 2019

    The need for speed in modern retail
    The need for speed in modern retail

      8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    "We are what we see" - Marian Salzman
    "We are what we see" - Marian Salzman

      1 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

      27 Mar 2019

    #ECO19: How to build and sustain the trust of the online consumer
    #ECO19: How to build and sustain the trust of the online consumer

      25 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

      22 Mar 2019

    #SeamlessSA: 6 steps to starting an e-commerce store in South Africa
    #SeamlessSA: 6 steps to starting an e-commerce store in South Africa

      22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

      20 Mar 2019

    #SeamlessSA: A holistic approach to delivering great retail customer experience
    #SeamlessSA: A holistic approach to delivering great retail customer experience

      20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

      19 Mar 2019

    #SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
    #SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

      19 Mar 2019

    2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
    2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

    19 Mar 2019

    #SeamlessSA: Physical retail needs to step up
    #SeamlessSA: Physical retail needs to step up

      18 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    #SeamlessSA: 6 questions to ask if you want more from your store
    #SeamlessSA: 6 questions to ask if you want more from your store

      14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

      28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

      22 Feb 2019

    Boost sales with omnichannel retail in 3 simple steps
    Boost sales with omnichannel retail in 3 simple steps

      22 Feb 2019

    5 businesses you'd be smart to start in 2019
    5 businesses you'd be smart to start in 2019

    12 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

      12 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

      11 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

      8 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

      5 Feb 2019

    3 business non-negotiables for 2019
    3 business non-negotiables for 2019

      31 Jan 2019

    Show more

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    Macy's new creative in-store retail concept, Story
    Macy's new creative in-store retail concept, Story

    12 Apr 2019

    The need for speed in modern retail
    The need for speed in modern retail

     8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    "We are what we see" - Marian Salzman
    "We are what we see" - Marian Salzman

     1 Apr 2019

    Consumer demand at the forefront of African business priorities
    Consumer demand at the forefront of African business priorities

    28 Mar 2019

    African retailers have the opportunity to re-imagine a data-driven sector
    African retailers have the opportunity to re-imagine a data-driven sector

     27 Mar 2019

    #ECO19: How to build and sustain the trust of the online consumer
    #ECO19: How to build and sustain the trust of the online consumer

     25 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

     22 Mar 2019

    #SeamlessSA: 6 steps to starting an e-commerce store in South Africa
    #SeamlessSA: 6 steps to starting an e-commerce store in South Africa

     22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

     20 Mar 2019

    #SeamlessSA: A holistic approach to delivering great retail customer experience
    #SeamlessSA: A holistic approach to delivering great retail customer experience

     20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

     19 Mar 2019

    #SeamlessSA: Ink Eze's 5 actionable tips to grow an online community
    #SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

     19 Mar 2019

    2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer
    2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

    19 Mar 2019

    #SeamlessSA: Physical retail needs to step up
    #SeamlessSA: Physical retail needs to step up

     18 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    #SeamlessSA: 6 questions to ask if you want more from your store
    #SeamlessSA: 6 questions to ask if you want more from your store

     14 Mar 2019

    8 trends driving innovation in sub-Saharan Africa
    8 trends driving innovation in sub-Saharan Africa

    12 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

     28 Feb 2019

    Keeping on trend in digital retail
    Keeping on trend in digital retail

    27 Feb 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Using digital to personalise customer services in Africa
    Using digital to personalise customer services in Africa

     22 Feb 2019

    Boost sales with omnichannel retail in 3 simple steps
    Boost sales with omnichannel retail in 3 simple steps

     22 Feb 2019

    5 businesses you'd be smart to start in 2019
    5 businesses you'd be smart to start in 2019

    12 Feb 2019

    4 CRM marketing trends to ignite 2019
    4 CRM marketing trends to ignite 2019

     12 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

     11 Feb 2019

    6 ways to win with CX
    6 ways to win with CX

     8 Feb 2019

    The brands leading, challenging and exploring in 2019
    The brands leading, challenging and exploring in 2019

     5 Feb 2019

    3 business non-negotiables for 2019
    3 business non-negotiables for 2019

     31 Jan 2019

    Keeping physical retail alive, and growing
    Keeping physical retail alive, and growing

     30 Jan 2019

    #BizTrends2019: Shop defines 6 trends shaping the future of retail
    #BizTrends2019: Shop defines 6 trends shaping the future of retail

     30 Jan 2019

    #BizTrends2019: 2019, a definitive year in FMCG
    #BizTrends2019: 2019, a definitive year in FMCG

     29 Jan 2019

    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

     25 Jan 2019

    Bradley Elliott, founder, Platinum Seed.
    #BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyond

     24 Jan 2019

    #BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?
    #BizTrends2019: If 'toxic' was the word of 2018, could 'trust' be the word for 2019?

     23 Jan 2019

    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019
    #BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

     22 Jan 2019

    #BizTrends2019: 5 trends shaping the fresh produce sector
    #BizTrends2019: 5 trends shaping the fresh produce sector

     21 Jan 2019

    #BizTrends2019: Shopping the future, right now
    #BizTrends2019: Shopping the future, right now

     17 Jan 2019

    #BizTrends2019: Selling to the other 98% - the move to physical retail
    #BizTrends2019: Selling to the other 98% - the move to physical retail

     16 Jan 2019

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