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#BlockchainAfrica: So you think you need a blockchain?

It's 2020, and we're still in hype overdrive about blockchain...

By Cayle Sharrock 5 Mar 2020

#BlockchainAfrica: The impact of blockchain on the global economy

In 2020, many of the world's most influential business executives and policymakers are aware of blockchain's potential to turn the global economy around...

By Ilija Acimovic 4 Mar 2020

#BlockchainAfrica: Building an inclusive, transparent digital African economy

Doing business in Africa is still a double-edged sword; despite the steady economic growth, there is still the inability to leverage this growth into sustainable development policies and plans...

By John Lombela 4 Mar 2020

Is the time right for a single currency in West Africa?

The eight Francophone states that form the West African Economic and Monetary Union have agreed to drop the use of the CFA Franc...

By Iwa Salami 27 Feb 2020

What Nigeria needs to do to avoid World Bank's worst case scenario

In its latest report on Nigeria, the World Bank issued a stark warning: that the country risks becoming home to a quarter of the world's destitute people in a decade unless policymakers act to revive economic growth and lift employment...

By Wale Fatade 20 Jan 2020

#BizTrends2020: 2020 - Africa's year for digital disruption

A number of macro trends are delivering unhindered economic progress on the African continent, driving momentum and positioning Africa as a significant component of the world market...

By Geoffrey White 14 Jan 2020

#BestofBiz 2019: Finance & Insurance

We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views...

17 Dec 2019

What's been done to fight cybercrime in East Africa

East Africa attracts millions of tourists every year. Over the past 10 years, its earnings from tourism have doubled. Compared to the rest of Africa, the region is experiencing healthy economic growth. This makes it a promising investment destination...

By Mercy Muendo 3 Dec 2019

Technology makes it easier for taxpayers

Technology employed by economies across the globe has made it substantially easier for businesses to pay their taxes...

29 Nov 2019

#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa

The next technological evolution is advancing at an exponential rate and by leaving out some on this journey, we allow the current societal divides and inequalities to deepen...

By Sindy Peters 15 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Dion Jerling, co-founder of Connect Earth was chair of the third and final day of AfricaCom 2019's keynote sessions. He said there had been closer to 17,000 attendees than predicted 15,000 and convened a panel discussion on getting user experience (UX) right...

By Leigh Andrews 15 Nov 2019

#AfricaCom: Chat commerce leapfrogs in Africa

Chat commerce and chat banking have revolutionised the way companies are serving their customers. Without having to invest in new architecture, companies are able to meet and engage with their clients on the platforms of their choice...

13 Nov 2019

Continuous adaptation: Staying ahead of customer needs

As customers' needs evolve, retailers must adapt to meet those needs, or better yet, stay ahead of them. Retailers must rethink the traditional test and learn cycles...

By Melissa Campbell 8 Nov 2019

#FairnessFirst: Go beyond pink branding for true female customer satisfaction

Her focus on how financial services, in particular, tend to connect with females consumers in the wrong way was a stand-out section of Barbara Cador, global head of Kantar's CX+ initiative's opening presentation at the Cape Town version of the Kantar customer experience (CX) advantage 2019 masterclass...

By Leigh Andrews 4 Nov 2019

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