#BizTrends2019: Shopping the future, right now

Technology is the single most important investment that retailers need to make, in order to ensure that their fashion stores stay relevant...

By Robyn Cooke 1 day ago

#BizTrends2019: Selling to the other 98% - the move to physical retail

We believed that e-commerce was such an obviously better way of shopping. We were wrong...

By Andrew Smith 2 days ago

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...

By Ailsa Wingfield 14 Jan 2019

Reclaiming retail relevance with IoT

Retail buzzwords like 'personalisation' and 'omnichannel' are no longer just concepts and strategies that companies are working toward. Today, more retailers are actively deploying new technologies...

By Nathan Clevenger 14 Jan 2019

6 tips to prevent online fraud from sinking your business

The success of the recent Black Friday and Cyber Monday weekend is testament to the opportunity offered by digital commerce. But local entrepreneurs should not underestimate the threat of online fraud...

By Brendon Williamson 12 Dec 2018

Mastercard, Next Retail Concepts present an immersive way to shop online

A new e-commerce experience from Mastercard and Next Retail Concepts lets shoppers browse and buy just like they are in a physical store - across any browser...

7 Dec 2018

The consumer power-shift of the digital age

Advances in telecommunication technology have transformed the tools used for marketing and consumerism and ultimately, the way that businesses operate...

By Itumeleng Mukhovha 6 Dec 2018

Customer experience is key to survive the e-commerce onslaught

Traditional brick-and-mortar retailers have no chance of surviving the onslaught from e-commerce unless they invest in their customer experience...

4 Dec 2018

Visa and Vivo Energy partner to enhance digital payments

Visa and Vivo Energy have announced a pan-African agreement to provide digital payment services to consumers across 15 African countries, where both companies operate...

28 Nov 2018

Orange, MTN launch pan-African mobile money

Orange Group and MTN Group have announced a joint venture, Mowali, to facilitate mobile payments across Africa...

27 Nov 2018

Mobile app launched to connect to African fashion designers

Lesela, meaning cloth or fabric in Sesotho and Swahili, is a new mobile app that provides access to African fashion designers...

19 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...

By Lauren Hartzenberg 6 Nov 2018

When AI meets your shopping experience it knows what you buy - and what you ought to buy

Whether you do your shopping online or in store, your retail experience is the latest battleground for the AI and machine learning revolution...

By Michael Milford and Gary Mortimer 29 Oct 2018

#GoogleRetail: Learn from the past then act swiftly to win at retail

As South African consumers place an increasing premium on the goods they buy, it's more important than ever that retailers give them the best possible customer experience...

25 Oct 2018

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