Document Processing Specialist

We are looking for a highly detail-oriented Document Processing Specialist to join our team. In this role, you will be responsible for managing monthly document processing cycles for multiple clients, ensuring accuracy, quality, and delivery within strict SLA timelines.

If you thrive in a fast-paced, deadline-driven environment and enjoy working with data, systems, and automation—this role is for you.

Responsibilities:

• Execute end-to-end document processing and fulfilment within SLA deadlines
• Perform quality assurance checks to ensure accuracy and consistency
• Provide status updates and reports to internal and external stakeholders
• Manage production-related queries and support requests
• Configure and optimize processing tools based on client requirements
• Monitor automated document workflows and resolve processing issues
• Review job specifications and operational requirements
• Support new implementations and system enhancements
• Log, track, and resolve level 1 support cases
• Escalate critical issues in line with internal processes

Qualifications and experience:

• Diploma or degree in computer science, ubsiness, or related field (or equivalent experience)
• Experience in a production, data processing, or project-based environment
• Strong attention to detail and commitment to quality
• Excellent problem-solving and organizational skills
• Ability to manage multiple priorities and meet tight deadlines
• Strong communication skills (written and verbal)
• Experience with document processing or financial services environments
• Knowledge of XML data
• Proficiency in Microsoft Office (especially Excel)
• Exposure to MS SQL Server or MS Access
• Familiarity with client-server environments
• Experience with photo editing tools

The reference number for this position is NG61208 which is a remote position based in Johannesburg offering a cost to company of up to R600k per annum negotiable on experience and ability. Contact Nokuthula at e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.

Are you ready for a change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions.

Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!

Posted on 01 Apr 09:44, Closing date 31 May