Social Specialist

• The functions of this role include working as a liaison that connects Publicis Groupe clients (across the Agency brands) with the Paid Media specialists.
• The role can include client interaction and being the key operational point of contact for clients.  
• There are finance related tasks as part of this role which include the submitting monthly billings if needed.

• Effective resource management (capacity tracking and resource skills) and trafficking of the SEO and Paid Media departments.
• Work with client leads/agency strategists and manage the respective agency clients.
• Manage and maintain capacity of SEO strategist. Manage their capacity, timesheet input and deadlines for work deliverables. 
• Creating scope of work documents for SEO with website audits and costing for these type projects 
• Anticipate potential capacity challenges on jobs and deadlines in a timeous manner and be proactive in facilitating smooth workflow and alternate solutions, when necessary.
• Work closely with client leads/strategists.
• Improve the operational systems, processes, and practices of the agency.
• Manage digital campaigns (display, video, social, native, and programmatic) launches with Paid Media team.
• Confirm briefs are completed properly and all relevant information is provided by the Agency (media schedule, content plan, and signed IO) 
• Brief Campaign Managers and ensuring work is executed in accordance with the media briefs and needed feedback on the media briefs is given. 
• Setting up weekly status sessions with the various agencies to track campaign performance – spend versus campaign budget. 
• Monitor performance and ensure Campaign Managers are aware of any issues on their campaigns. 
• Attend weekly internal and client status sessions. 
• Work closely with client leads/strategists to facilitate work needed. 
• Building and Trafficking campaigns on Campaign Manager 360.

• Experience developing systems and workflows to support a growing organisation.
• Thrives in a fast-paced, collaborative, and entrepreneurial environment.
• A good knowledge of the terminology and technical aspects related to digital.
• Advantage if you are familiar with the following platforms:o CHASEo JIRAo Integral Ad Science (IAS)o Google Campaign Manager 360