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Field Sales Manager
| Location: | East London, Eastern Cape | 
| Remote work: | Some remote work allowed | 
| Education level: | Matric | 
| Job level: | Junior/Mid | 
| Type: | Permanent | 
| Company: | Shop2Shop | 
Job description
Purpose of Role:The Field Sales Manager role is to drive sales and build strong client relationships within a designated territory. This role involves face-to-face engagement with existing customers, promoting Shop2Shop solutions, and contributing to the company’s growth..
You’ll thrive in this role if…·
- Are passionate about sales and business development.·
- Enjoy collaborating across departments and building lasting customer relationships.·
- Take ownership of your area and have a proactive approach to performance and problem-solving.·
- Are results-driven and capable of translating strategy into action.·
- Excel in customer service and enjoy working in a dynamic, target-oriented environment
What you’ll do…·
- Collaborate with the Business Development and Area Sales Manager to implement and execute regional sales strategies aligned with company goals.·
- Promote S2S product offerings to increase business reach and attract new clients, passing leads to the BDM & ASM.·
- Manage and grow existing accounts through strong relationship management and retention strategies.
- Plan and execute daily field visits to maximize territory coverage.
- Provide daily support to customers, addressing queries to maintain high customer satisfaction.·
- Work with the ASM on branding and marketing visibility within your territory
- Work with marketing, product, and customer success teams to align field efforts with company goals.
- Provide feedback from the field to help improve products and services.
- Execute perfect store compliance ·
- Assist in executing key projects that improve sales performance and customer experience.·
- Conduct Monthly market and competitor analysis to identify trends, gaps, and opportunities.·
- Collaborate with the BDM & ASM on lead generation and track conversion of leads.·
- Manage safes and accounts with clear plans and strategies to ensure profitability of territory.·
- Present bi-weekly sales performance reports to the ASM for review.·
- Ensure operational compliance through monthly vehicle checklist completion.·
- Oversee fleet management and maintain up-to-date logbook records.·
- Respond to ad-hoc tasks and support requests from senior leadership in line with your role..·
- Ensure CRM data accuracy, completeness, compliance and entries or activities align with organizational guidelines and requirements.
Qualifications and Experience
- Grade 12 certificate
- Proven experience in sales, account management, or a related field.
- Strong knowledge of customer relationship management principles.
- Ability to analyze market trends and competitor performance.
Industry Knowledge
- Deep understanding of our industry in South Africa.
- Familiarity with regulatory frameworks, pricing dynamics, and competitor landscape.
Posted on 17 Oct 11:53, Closing date 16 Dec
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