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Data Platform Support / Operations Engineer
| Location: | Durban |
| Type: | Contract |
| Reference: | #NG61219 |
| Company: | E-Merge IT Recruitment |
Responsibilities:
- Triage and resolve data platform tickets and alerts.
- Manage data access requests and platform configuration changes.
- Monitor and fix ETL/ELT pipeline failures and delays.
- Handle data, operator, and system amendments.
- Maintain operational queues and prevent stalled tickets.
- Investigate data quality issues and dashboard discrepancies.
- Maintain and improve runbooks for common tasks and incidents.
- Identify recurring issues and support automation or system improvements.
- Keep ticketing systems updated with accurate status and categorisation.
- Communicate with stakeholders and provide regular reporting on issues and trends.
- Degree in computer science, information systems, data engineering, or a related field (or equivalent experience).
- Strong SQL skills with hands-on experience in Snowflake or similar cloud data platforms.
- Understanding of ETL/ELT pipelines, scheduling, and monitoring tools.
- Familiarity with BI/reporting tools and data quality investigation.
- Experience with ticketing systems (e.g. Jira) and operational support environments.
- Strong problem-solving, prioritisation, and communication skills.
The reference number for this position is NG61219 which is a contract position based in KZN-Durban offering a salary of up to R415 per hour negotiable on experience and ability. Contact Nokuthula at e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.
Are you ready for a change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions.
Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
Posted on 24 Apr 09:09, Closing date 23 Jun
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