Mobility Account Specialist

Account Specialist (Mobility Division)

Company: Relocation Africa (Pty) LTD

https://relocationafrica.com/

SME business

Location: Kenilworth, Cape Town

Start date: March 2026

Salary: R20,000 – R25,000 per month – based on skillset and previous experience

Relocation Africa is a leading company in the global mobility sector in Africa, with our head office based in Kenilworth, Cape Town and we are looking for an Account Specialist in our Mobility Division

Main purpose of the role/job description:

The Account Specialist is a fully operational role actively engaged in managing and working closely with many stakeholders ranging from the client (who initiates the service) through to the final product being delivered – eg – home search delivered to an assignee

The services are delivered by trained ground consultants located in various countries across Africa.

The core responsibility of the Account Specialist is to deliver the service to the standards set by the business, ensuring that all stakeholders are kept informed appropriately

Educational requirements: 

• Senior certificate
• Relevant tertiary education in project management, hospitality, or other relevant areas

Previous experience:

• 3+ years working in a similar role or managing remote service delivery projects through agents
• Experience working on various client accounts or portfolios with strong evidence of completing projects
• Experience in managing household goods would be advantageous

Professional competencies required for this role:  

• Communication skills: Ability to communicate clearly and persuasively, both verbally and in writing, to a variety of audiences
• Relationship building: Skill in building and maintaining strong relationships with various stakeholders
• Teamwork and collaboration: Ability to work effectively within a team and collaborate with others to attain project goals and successful project completions
• Cultural sensitivity: Understanding and respecting diverse cultural backgrounds and practices in various countries and settings
• Project management: Ability to manage projects efficiently from conception to completion, ensuring deadlines and objectives are met and required reporting information is captured accurately
• Reporting: Ability to understand, process and discern relevant information relating to the projects being managed
• General: High level of attention to detail ensuring accuracy and top quality projects

Key responsibility areas:

• Project management
• Client relationship management

The profile we are looking for: 

We welcome enthusiastic candidates who are passionate to succeed and actively participate in the next steps of the growth strategy of our company

Dynamic high-energy self-starters, with an entrepreneurial spirit who can work well independently and are confident to fully engage with different teams within the businesses will suit this role

We embrace and are committed to encouraging diversity and inclusion as part of our company culture and operating on the continent of Africa, we bring together talent from different places and backgrounds to help create best ideas and solutions

Our core values of embrace change, uncompromising ethics, consider the person, and I do It, I own it play an integral role in guiding our daily interactions with all our stakeholders

If you meet all our requirements and would thrive working within a small team please e-mail your current CV to:

joy@relocationafrica.com

Please note, only shortlisted candidates will be contacted

If you have not received a response within 15 working days, please consider your application to be unsuccessful

Posted on 14 Jan 19:42, Closing date 27 Feb