Personalisation | Bizcommunity

Personalisation | Bizcommunity

News

CEM Africa 2025: The continent’s CX powerhouse raises the bar

CRM, CX, UX

CEM Africa 2025: The continent’s CX powerhouse raises the bar

Issued by CEM Africa Summit 13 hours

From Google to TikTok: The rise of generative engine optimisation

Artificial Intelligence

From Google to TikTok: The rise of generative engine optimisation

1 day

The winners at Ask Africa 2025 Orange Index presentation for the telecommunications sector (Image supplied)

Telecoms & Networks

In telco “good enough” is not good enough

29 Aug 2025

Women's Health

Why women should prioritise personal wellness over social media trends

29 Aug 2025

Source: Supplied.

Property

From Manhattan to the Riviera: the luxury homes that define family legacies

25 Aug 2025

Humans + AI: The new creative powerhouse in digital marketing

Digital

Humans + AI: The new creative powerhouse in digital marketing

Issued by We Do Digital 21 Aug 2025

Trust factor: How SA athleisure brands win Instagram commerce

Social Media

Trust factor: How SA athleisure brands win Instagram commerce

Ragesh Lalloo, Issued by University of Johannesburg - Marketing Management 19 Aug 2025

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Research

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Issued by Everlytic 19 Aug 2025

#WomensMonth: Leonie Andereya on leading with heart in luxury hospitality

Hospitality

#WomensMonth: Leonie Andereya on leading with heart in luxury hospitality

Robin Fredericks 18 Aug 2025

#WomensMonth: Tasneem Lorgat on leading marketing at Toyota SA

Dealers

#WomensMonth: Tasneem Lorgat on leading marketing at Toyota SA

Imran Salie 18 Aug 2025

Retailers ditch vendor lock-in for flexibility in a booming market

Retail Services

Retailers ditch vendor lock-in for flexibility in a booming market

Peter Ludi 13 Aug 2025

Retail

Status, service, and brand values: Key shopping trends in Africa

Issued by Google 12 Aug 2025

The cost of data

Digital

The cost of data

Issued by Advertising Media Forum 11 Aug 2025

AI and data are reshaping Africa's retail sector

Technology

AI and data are reshaping Africa's retail sector

Blessed Hwaire and Shobhit Jain 11 Aug 2025

8 global travel trends South Africa can tap into right now

Travel

8 global travel trends South Africa can tap into right now

5 Aug 2025

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

Security

CRM security by design, not default

Eldon Bothma and Hayley Blane 31 Jul 2025

Clicks ClubCard celebrates 30 years of innovation

Retail Services

Clicks ClubCard celebrates 30 years of innovation

29 Jul 2025

New Beverage Hub to be introduced at Hostex 2026

Food & bev. services

New Beverage Hub to be introduced at Hostex 2026

29 Jul 2025

Creators and creatives: Advertising in a world of social influence

Advertising

Creators and creatives: Advertising in a world of social influence

Andile Rapiya, Managing Director, Bravado at Brave, Issued by Brave Group 28 Jul 2025

AI didn’t write this. But it could have.

Digital

AI didn’t write this. But it could have.

Stephen Smith, Issued by Ignition Group 25 Jul 2025

Mastering PR: staying human in a tech-saturated world

PR & Communications

Mastering PR: staying human in a tech-saturated world

Issued by icandi CQ 25 Jul 2025

Maximise customer loyalty with the right combination of rewards

CRM

Maximise customer loyalty with the right combination of rewards

Andrew Solomon 24 Jul 2025

Luxury hotels shift focus to hyper-personalisation to boost guest value

Hospitality

Luxury hotels shift focus to hyper-personalisation to boost guest value

22 Jul 2025

How to write emails South Africans want to read (and don’t mark as spam)

Marketing

How to write emails South Africans want to read (and don’t mark as spam)

Issued by Everlytic 18 Jul 2025

Why most loyalty programmes fail to turn customers into lifelong fans

CRM

Why most loyalty programmes fail to turn customers into lifelong fans

Riaz Galant 15 Jul 2025

NIQ Consumer Tech Trends: The consumer’s hunt for value reshapes the South African market

Trends

NIQ Consumer Tech Trends: The consumer’s hunt for value reshapes the South African market

Issued by NielsenIQ 9 Jul 2025

A high-tech coffee culture is brewing in the South African market

Research

A high-tech coffee culture is brewing in the South African market

Issued by Insight Survey 9 Jul 2025

How South African travel patterns are changing in 2025

Research

How South African travel patterns are changing in 2025

Issued by KLA 8 Jul 2025

Unifying customer data is key to winning digital consumers

CRM

Unifying customer data is key to winning digital consumers

Kunal Badiani 7 Jul 2025

Image credit: Him&Hers

Aesthetic Medicine

The world’s first prescription hair regrowth gummy

Maroefah Smith 7 Jul 2025

Win the e-commerce race with convenience

E-commerce

Win the e-commerce race with convenience

Gregory Saffy 1 Jul 2025

Top 5 takeaways from Umbraco Codegarden 2025

Development

Top 5 takeaways from Umbraco Codegarden 2025

Issued by Bluegrass Digital 30 Jun 2025

How to drive customer engagement through data unification in SA

CRM

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

Social Media

#Exclusive: Darren Morris | Reels rule now, but only storytelling wins

Darren Morris 24 Jun 2025

AI is all about doing more with less and opens the door to new possibilities

ICT

AI is all about doing more with less and opens the door to new possibilities

Werner Joubert, Issued by ASUS 19 Jun 2025

How to select the right CMS platform: A strategic guide from Bluegrass Digital

Digital

How to select the right CMS platform: A strategic guide from Bluegrass Digital

Issued by Bluegrass Digital 19 Jun 2025

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CRM

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

Issued by CEM Africa 18 Jun 2025

Youth Day 2025: Equipping the next generation with skills for a changing world

Primary & Secondary Education

Youth Day 2025: Equipping the next generation with skills for a changing world

Issued by Impaq 13 Jun 2025

A day of prestige: Johnnie Walker Blue Polo unites icons of fashion, whisky and polo in Johannesburg

Events

A day of prestige: Johnnie Walker Blue Polo unites icons of fashion, whisky and polo in Johannesburg

Issued by OrchardOn25 12 Jun 2025

How e-commerce is reshaping skincare retail

E-commerce

How e-commerce is reshaping skincare retail

Aleksey Sukhov 11 Jun 2025

Unlock 7-star safari lodge service: How to deliver world-class hospitality that wows every guest

Hospitality

Unlock 7-star safari lodge service: How to deliver world-class hospitality that wows every guest

Issued by Sam Hospitality 9 Jun 2025

Beyond 2025: The microtrends redefining travel and what it means for industry players

Travel

Beyond 2025: The microtrends redefining travel and what it means for industry players

Robin Fredericks 11 Jun 2025

Beyond the classroom walls: Why more South African parents are choosing flexible education paths

Primary & Secondary Education

Beyond the classroom walls: Why more South African parents are choosing flexible education paths

Issued by CambriLearn 2 Jun 2025

Land Rover Defender gets cutting-edge upgrades and refreshed design

Automotive

Land Rover Defender gets cutting-edge upgrades and refreshed design

28 May 2025

So Interactive powers Fore Group’s next phase with a new digital experience

Digital

So Interactive powers Fore Group’s next phase with a new digital experience

Issued by So Interactive 28 May 2025

Source: © ReutersConnect Lebo Madiba managing director PR Powerhouse examines what the Trump–Ramaphosa meeting revealed about strategic messaging under pressure

PR & Communications

EXCLUSIVE: The Trump–Ramaphosa meeting | Strategic messaging under pressure

Lebo Madiba 22 May 2025

Embracing the future of coaching in SA

Higher Education

Embracing the future of coaching in SA

Issued by SACAP 19 May 2025

Islam Eldessouky. Source: YouTube.

Advertising

#Exclusive: What’s in a name? Islam ElDessouky on Coca‑Cola’s reimagined Share a Coke

Karabo Ledwaba 19 May 2025

Beyond the bottom line: How to motivate, engage, and retain small business employees

SMEs

Beyond the bottom line: How to motivate, engage, and retain small business employees

Jeremy Lang, Issued by Business Partners Limited 14 May 2025