Omnichannel experience | Bizcommunity

Omnichannel experience | Bizcommunity

News

The power of omnichannel

Marketing

The power of omnichannel

Issued by Red October Technologies 5 May 2025

Omnichannel retail in 2025: The boundaries between digital and physical shopping continue to crumble

Sales

Omnichannel retail in 2025: The boundaries between digital and physical shopping continue to crumble

Zak Haeri, Issued by NielsenIQ 11 Feb 2025

VML’s Future Shopper Report 2024: a global snapshot of the modern shopper

Trends

VML’s Future Shopper Report 2024: a global snapshot of the modern shopper

18 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

CRM

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

Where South African banks are underperforming: AI-powered robo-advisory

Fintech

Where South African banks are underperforming: AI-powered robo-advisory

Shaun McEwan, Issued by Sauce Advertising 16 Jul 2024

Prime Meridian Direct (PMD) steps up with exciting rebrand and new name

Safety

Prime Meridian Direct (PMD) steps up with exciting rebrand and new name

Issued by Prime South Africa 20 May 2024

Why email should form a key part of your e-commerce marketing strategy

Marketing

Why email should form a key part of your e-commerce marketing strategy

Issued by TDMC 22 Aug 2023

The event will be held in August. Source: Supplied.

CRM

4 key insights from leading brands in the CX industry

26 Jul 2023

Image source: Aleksandra Gigowska –

CRM

How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

Zara boosts omnichannel experience at newly refurbished Sandton flagship

Retailers

Zara boosts omnichannel experience at newly refurbished Sandton flagship

9 May 2023

Tomorrow's leading brands are busy writing the omnichannel rulebook

Marketing

Tomorrow's leading brands are busy writing the omnichannel rulebook

Zak Haeri, Issued by NielsenIQ 19 Apr 2023

Beyond Covid: Top trends driving the evolution of South African retail

Trends

Beyond Covid: Top trends driving the evolution of South African retail

Gavin Lomberg 28 Mar 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.

Fintech

Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

#BizTrends2023: 5 trends driving the future of digital payments

Trends

#BizTrends2023: 5 trends driving the future of digital payments

Brendon Williamson 13 Jan 2023

Source: Supplied

Technology

How tech can serve retailers facing pressure to innovate

Marlene Naidoo 7 Dec 2022

Mayen Warrie, key account executive at Infobip Nigeria

Services

Elevating the e-commerce experience with omnichannel adoption

Mayen Warrie 9 Nov 2022

Fashion & Homeware

Levi's appoints Michelle Gass as president and CEO-in-waiting

10 Nov 2022

PnP Clothing unveils new-look store, its biggest and greenest yet

Retailers

PnP Clothing unveils new-look store, its biggest and greenest yet

Lauren Hartzenberg 21 Oct 2022

Woolworths integrates shopping apps in omnichannel push

E-commerce

Woolworths integrates shopping apps in omnichannel push

4 Oct 2022

Omnichannel or multichannel - is there a difference?

Marketing

Omnichannel or multichannel - is there a difference?

Sandra McDiarmid, Issued by VML 28 Sep 2022

Omnichannel retail: Are your online and offline experiences consistent?

Retailers

Omnichannel retail: Are your online and offline experiences consistent?

Beate Stiehler-Mulder & Nicole Cunningham 19 Sep 2022

Shannon Temple, lead retail analyst at DataEQ. Source: Supplied

Trends

3 things SA grocery shoppers care about in 2022

16 Sep 2022

Rebuilding telecoms for digitally-driven, integrated operations

Telecoms & Networks

Rebuilding telecoms for digitally-driven, integrated operations

Heman Kassan 1 Aug 2022

Online retailers to bolster checkout experience with click and collect

Distribution

Online retailers to bolster checkout experience with click and collect

28 Jul 2022

TFG CEO Anthony Thunström. Source: Supplied

Retailers

TFG to pump R2.1bn into business, double SA manufacturing employment

10 Jun 2022

CX is not a quick fix but a long-term gain

CRM, CX, UX

CX is not a quick fix but a long-term gain

Neville Quinton 20 May 2022

Pepkor channels 3D technology for new Refinery campaign

Technology

Pepkor channels 3D technology for new Refinery campaign

16 Mar 2022

Location, location, location: Everything you need to know about location-based advertising

OOH

Location, location, location: Everything you need to know about location-based advertising

Issued by Tractor Outdoor 14 Mar 2022

Cracking the omnichannel retail conundrum

CRM

Cracking the omnichannel retail conundrum

Ajay Lalu 18 Feb 2022

8 software development trends improving the shopping experience

Development

8 software development trends improving the shopping experience

Nick Durrant 25 Jan 2022

Toy and entertainment giant Hasbro names Chris Cocks as CEO

Design & Manufacturing

Toy and entertainment giant Hasbro names Chris Cocks as CEO

10 Jan 2022

Source: © goodluz

Health & Beauty

Top 3 beauty and personal care shopping trends

28 Dec 2021

5 tips for small businesses to emerge resilient from the pandemic

Entrepreneurship

5 tips for small businesses to emerge resilient from the pandemic

Jim Magats 14 Sep 2021

How intelligent communications orchestration drives engagement, adoption, and experience

PR & Communications

How intelligent communications orchestration drives engagement, adoption, and experience

Brent Haumann 6 Sep 2021

CRM, CX, UX

What are the core requirements for building an omnichannel customer experience?

Brent Haumann 16 Aug 2021

Make flexibility key to every successful marketing strategy

Marketing

Make flexibility key to every successful marketing strategy

James Bayhack 21 Jul 2021

B2B e-commerce is changing sales. Here's why it matters

E-commerce

B2B e-commerce is changing sales. Here's why it matters

Robbie Kearns 7 Jun 2021

How to unleash the power of machine learning in digital marketing

Marketing

How to unleash the power of machine learning in digital marketing

Grant Lapping 2 Feb 2021

11 trends impacting the franchise business landscape in 2021

Franchising

11 trends impacting the franchise business landscape in 2021

Sasha-Lee de Bod 29 Jan 2021

Did Black Friday 2020 give us a glimpse into the future of retail?

Retailers

Did Black Friday 2020 give us a glimpse into the future of retail?

Nick Durrant, Issued by Bluegrass Digital 20 Jan 2021

Credit: Karolina Grabowska via Pexels

Sales

2020 presents a Black Friday unlike any other

27 Nov 2020

Innovative retail concept Egg to launch in SA this November

Retailers

Innovative retail concept Egg to launch in SA this November

16 Nov 2020

A shift in strategy on the cards for Black Friday 2020

Sales

A shift in strategy on the cards for Black Friday 2020

Michael Smollan 12 Nov 2020

Checkers Xtra Savings becomes SA's fastest-growing rewards programme

Retailers

Checkers Xtra Savings becomes SA's fastest-growing rewards programme

7 Oct 2020

E-commerce

Rethinking retail: A new e-commerce era has arrived

Wayne Flemming 9 Jul 2020

Why agility is key to unlock value in the new (hybrid) world of online retail

E-commerce

Why agility is key to unlock value in the new (hybrid) world of online retail

Gareth Hawkey 10 Jun 2020