Loyalty programme | Bizcommunity

Loyalty programme | Bizcommunity

News

Takealot grows revenue to fend off Amazon rivalry

E-commerce

Takealot grows revenue to fend off Amazon rivalry

Nqobile Dludla 26 Jun 2025

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

CRM

Taking the pain out of the refund function for retailers and customers

Shaun Shehab 20 Jun 2025

Pick n Pay delivers on first year of multi-year recovery plan

Banking & Finance

Pick n Pay delivers on first year of multi-year recovery plan

26 May 2025

Pick n Pay debuts AI-driven app to unify online services

Mobile & Apps

Pick n Pay debuts AI-driven app to unify online services

26 May 2025

Boxer's strong first-year results secure its status as "People’s Champion"

Banking & Finance

Boxer's strong first-year results secure its status as "People’s Champion"

12 May 2025

Marriott’s new regional VP on sub-Saharan Africa’s hospitality growth

Hospitality

Marriott’s new regional VP on sub-Saharan Africa’s hospitality growth

Robin Fredericks 22 Apr 2025

Clicks plans to open more stores and pharmacies across SA

Retailers

Clicks plans to open more stores and pharmacies across SA

16 Apr 2025

Pedros and bpSA partner for drive-through experience in Centurion

FMCG

Pedros and bpSA partner for drive-through experience in Centurion

14 Apr 2025

Source: Minor Hotels - NH Collection Helsinki Grand Hansa

Hospitality

Minor Hotels unveils new masterbrand strategy to drive growth

1 Apr 2025

82% of South Africans are using loyalty schemes

Research

82% of South Africans are using loyalty schemes

27 Mar 2025

FNB's eBucks expansion with Pick n Pay set to revolutionise grocery shopping in SA

Banking & Finance

FNB's eBucks expansion with Pick n Pay set to revolutionise grocery shopping in SA

18 Mar 2025

Branding

Diary of a CMO: How can I protect my brand against copycats?

Mary Kyriakidi and Peter Aiken, Issued by Kantar 18 Feb 2025

Pick n Pay launches ‘Smart Shopper Price Palooza’, providing more rewards

Retailers

Pick n Pay launches ‘Smart Shopper Price Palooza’, providing more rewards

13 Feb 2025

Zapper introduces ‘My Cards’ feature to accelerate loyalty programmes in SA

Retail Services

Zapper introduces ‘My Cards’ feature to accelerate loyalty programmes in SA

6 Feb 2025

$Andre Le Roux, head of strategy: TBWA\Coastal, talks about trends that drive culture to understand SA shopper (Image supplied)$

Marketing

#BizTrends2025: TBWA\Coastal's Andre Le Roux - Understanding the SA shopper

Andre Le Roux 4 Feb 2025

Why 2025 will redefine loyalty programmes with personalisation at the core

CRM, CX, UX

Why 2025 will redefine loyalty programmes with personalisation at the core

Gordon Wilson 31 Jan 2025

#BizTrends2025: Field Force’s Ged Nooy gives 5 standout retail trends driving leadership in 2025

Marketing

#BizTrends2025: Field Force’s Ged Nooy gives 5 standout retail trends driving leadership in 2025

Ged Nooy 17 Jan 2025

Hyde Hotels unveils new look in Rosebank

Hospitality

Hyde Hotels unveils new look in Rosebank

10 Jan 2025

United Airlines to offer free Starlink WiFi on all flights

Telecoms & Networks

United Airlines to offer free Starlink WiFi on all flights

6 Jan 2025

Airlink CEO Rodger Foster to step down after 33 years of leadership

Aviation

Airlink CEO Rodger Foster to step down after 33 years of leadership

29 Nov 2024

Source: © 123rf The 20th edition of the Sunday Times GenNext Awards winners have been announced

Youth Marketing

Sunday Times GenNext Awards crowns the coolest of the cool crowd

20 Nov 2024

[UPDATED]: From Amazon to Massmart: discover Black Friday deals in South Africa

Retail

[UPDATED]: From Amazon to Massmart: discover Black Friday deals in South Africa

Evan-Lee Courie 26 Nov 2024

The importance of agile rewards programmes during times of economic uncertainty

Banking & Finance

The importance of agile rewards programmes during times of economic uncertainty

Kgomotso Zaake 4 Nov 2024

City Lodge Hotels releases Integrated Report 2024

Hospitality

City Lodge Hotels releases Integrated Report 2024

Issued by City Lodge Hotels 31 Oct 2024

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

CRM

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

Michael Levinsohn 28 Oct 2024

Rapt Commerce, in partnership with the Akelo Group and its subsidiary Retail Engage has launched Rapt Emerge for emerging market retailers. Pictured: Garreth van Vuuren, CEO of Rapt Group (Image supplied)

Retail

Rapt Commerce: A powerful new offering for the informal and emerging retail markets

4 Oct 2024

Innovative loyalty progammes are key component of modern retail strategies

CRM

Innovative loyalty progammes are key component of modern retail strategies

27 Sep 2024

All the 2024 South African Loyalty Awards winners

Retail

All the 2024 South African Loyalty Awards winners

16 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

CRM

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

Pick n Pay launches Live Well Club to encourage healthier eating habits

Retailers

Pick n Pay launches Live Well Club to encourage healthier eating habits

4 Sep 2024

Loyalty programmes now equally popular among South African men and women

Research

Loyalty programmes now equally popular among South African men and women

27 Aug 2024

Advertising

#BehindtheCampaign: Sasol launches loyalty campaign with Big Zulu

7 Aug 2024

Image supplied. The shopper is driving the retail agenda reveals Trade Intelligence’s inaugural SA Grocery Shopper Report

FMCG

5 trends tipping the power to the retail shopper

1 Aug 2024

6 strategies TDMC considers to build customer loyalty

CRM, CX, UX

6 strategies TDMC considers to build customer loyalty

Issued by TDMC 30 Jul 2024

Source: Supplied. General manager, @Sandton Hotel, Anthony Batistich.

Retail & Hospitality Property

@Sandton Hotel: Two years of innovation and success

5 Jul 2024

IHG Hotels & Resorts brings InterContinental luxury to Cape Town with Table Bay redevelopment

Hospitality

IHG Hotels & Resorts brings InterContinental luxury to Cape Town with Table Bay redevelopment

1 Jul 2024

Revolutionising retail in South Africa through gamification

Technology

Revolutionising retail in South Africa through gamification

Rakhee Naik, Issued by KLA 27 Jun 2024

Loyalty programmes: The move to digital engagement

Retail

Loyalty programmes: The move to digital engagement

Len Lubbe 24 Jun 2024

Marketing

Salesforce report: 85% of South African marketers use AI

28 May 2024

Pick n Pay reveals strategy to restore its business

Retailers

Pick n Pay reveals strategy to restore its business

27 May 2024

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

Retail

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

20 May 2024

8 key Meltwater take outs and how they should shape digital strategy

Digital

8 key Meltwater take outs and how they should shape digital strategy

Issued by TDMC 9 May 2024

Consumer insights agency, KLA, reveals the Quarterly Buzz results for Q1 2024

Research

Consumer insights agency, KLA, reveals the Quarterly Buzz results for Q1 2024

Issued by KLA 7 May 2024

#AfricaMonth: Emirates - transforming travel and fostering connections in southern Africa

Travel

#AfricaMonth: Emirates - transforming travel and fostering connections in southern Africa

Robin Fredericks 3 May 2024

SA scoops 8 International Loyalty Awards

CRM

SA scoops 8 International Loyalty Awards

25 Apr 2024

South African retailers have arrived at an e-commerce crossroads

Marketing

South African retailers have arrived at an e-commerce crossroads

Zak Haeri, Issued by NielsenIQ 24 Apr 2024

The panellists at the Flow discussion about the rise of first-party data was stacked with industry experts.

Data & Analytics

Era of first-party data dawns as the data cookie crumbles

Lindsey Schutters 17 Apr 2024

Navigating the future of customer loyalty

CRM

Navigating the future of customer loyalty

Nolan Daniel 15 Apr 2024

Pepkor launches +more digital rewards programme

E-commerce

Pepkor launches +more digital rewards programme

28 Mar 2024