Retail Forums Africa

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    Poor service

    There is never enough said on poor service in SA. Poor service extends right across the board. We need to keep the pressure up as consumers.

    Walked into Woolworths last week to buy lose potatoes, leeks and chicken livers - ordinary every day items. Not truffles, pate de fois gras, etc, etc. Plain ordinary potatoes. No, they didn't have potatoes, no, no leeks, no that food store doesn't stock chicken livers.

    Fine.

    What is Woolworths pay off line? - "GET MORE, BE MORE."

    Well I suggest they GET MORE stock and BE MORE efficient.

    Nothing quite like the sight of 7 Woolworths staff members clustered around the computer and ONE harassed and harried lady serving a queue of 10.

    We need to keep the pressure up as consumers.

    Let's do Biz