For some a good cup of tea is like a hug in a mug; it simply makes everything better. Many consumers use tea to connect with family and friends and the drink is often associated with memories of happiness and joy. 27 Aug 2018
For South African retailers, the ability to effectively utilise the data at their disposal using sophisticated technology will be fundamental to remaining competitive with personalised in-store customer experiences. 27 Aug 2018
The 2018 PriceCheck Tech and E-commerce Awards shortlist has been announced. 27 Aug 2018
Sapics, the professional body for supply chain management, is once again hosting the annual Supply Chain Management Education Excellence Awards, and is looking for nominations of individuals, organisations and educators who have played an exceptional role in the development of supply chain education in Southern Africa. 24 Aug 2018
Department stores were once seen as innovative. They stocked wide ranges of goods - Noel Coward once bought an alligator from Harrods. It was Harry Gordon Selfridge who coined the phrase "the customer is always right". Stores rewarded customer loyalty by providing exclusive credit via store cards. Little by little, all this eroded. 24 Aug 2018
Export councils are key drivers for South Africa's economic transformation and they should be supported and prioritised. This is according to Lerato Mataboge, deputy director-general for trade and investment South Africa at the Department of Trade and Industry (the dti), who was addressing the two-day Export Council Quarterly Meeting that started in Pretoria this week. 24 Aug 2018
CEO of MetPac-SA, Kishan Singh, has become the first packaging expert in South Africa to be awarded the designation 'Certified Packaging Professional' (CPP) by the international Institute of Packaging Professionals. Singh is also a global ambassador of the World Packaging Organisation (WPO) and national education officer of the Institute of Packaging SA (IPSA). 24 Aug 2018
Obesity is not only a widespread problem for humans, but that 'puppy fat' your now adult pet hasn't quite shed may be cause for concern. 23 Aug 2018
As the head of consumer experiences at Pernod Ricard South Africa, Elizabeth Lee Ming's role involves strategising and optimising customer-centricity across some of the leading brands in the premium spirits category, including Jameson, Chivas Regal, Absolut and Olmeca Tequila. 23 Aug 2018
It is no new revelation that traditional retailers are having to revisit their business models as new, agile e-commerce stores are eroding the reach of 'in store' retail outlets. To mirror the success of newer, online stores, large retailers are looking to modernise by establishing parallel online presences. 23 Aug 2018
The relationship between the franchisor and franchisee is often overlooked by people who are starting out in franchising. 23 Aug 2018
The Department of Trade and Industry (the dti) will be hosting a South African Pavilion that will showcase goods and services from 23 local companies at the 54th annual Feira International de Maputo (FACIM) trade show. FACIM, which ranks as the biggest trade show in Mozambique, will be held in Maputo from 26 August to 3 September 2018. 22 Aug 2018
Proudly South African (PSA) has created an e-shopping site www.rsamade.co.za, in partnership with RSA Made. The site launched in Auckland Park, Johannesburg to stakeholders including the Department of Trade and Industry (dti) and the media. 22 Aug 2018
Whether it is a weekend temptation or a mid-week emergency dinner, fast food has been the convenient choice for most South Africans, with the industry enjoying robust growth over the past 10 years. 22 Aug 2018
Deloitte has established an immersive and interactive Connected Retail experience at its Deloitte Greenhouse innovation space in Cape Town. 22 Aug 2018
Image credit: Samsung
Samsung Pay is now officially available and live in South Africa. 22 Aug 2018
Yum Brands, which owns KFC Africa and Pizza Hut Africa, has moved into its new green-rated headquarters at Knightsbridge Office Park in Bryanston, Johannesburg. 21 Aug 2018
OneCart.co.za, a Johannesburg-based startup that's been described as an 'Uber for groceries', has just reached over 1,000 active users on its multi-store online shopping platform. The company also recently expanded its service from Gauteng to Cape Town, and has expressed plans to conquer Durban next. 21 Aug 2018
The launch of Midrand's Mall of Africa in April 2016 has helped to lift average quarterly revenue from technical goods across major shopping malls in Midrand, Pretoria and Johannesburg by more than 50%. This indicates that South Africa's richer and more densely populated urban areas have yet to hit saturation point for new shopping developments. 21 Aug 2018
What a difference the birth of a granddaughter can make. For Lee Scott, who ran Walmart from 2000 to 2009, the arrival of his granddaughter not only convinced him the threat of global warming was real but set him on a course that altered the very DNA of the world's largest retailer. 21 Aug 2018
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