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    Source:
    Digital advertising group Aleph launches payment unit
    Mark Mwongela, sales development director for PayPal, Africa.
    PayPal's 4 tips to enhance buyer experience on payment platforms

    10 Aug 2023

    Brands must balance digital innovation and trust to serve Africa's consumers - study
    Brands must balance digital innovation and trust to serve Africa's consumers - study

    17 Apr 2023

    Source:
    It's good to talk even in a high-tech world

      19 Jun 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

      14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

      13 Jun 2019

    It's time to embrace Customer Support Chatbot 2.0
    It's time to embrace Customer Support Chatbot 2.0

      11 Jun 2019

    Customer experience and employee engagement: 'Mind the gap'
    Customer experience and employee engagement: 'Mind the gap'

      7 Jun 2019

    Wayne Hull Photographer: Rikki Hibbert
    #IABSummit19: The digital transformation opportunity starts with you

      4 Jun 2019

    #AWE2019: Highlights from Day 2
    #AWE2019: Highlights from Day 2

      31 May 2019

    The customer experience drives digital disruption
    The customer experience drives digital disruption

      30 May 2019

    AI won't lead to better consumer engagement but machine learning will
    AI won't lead to better consumer engagement but machine learning will

      30 May 2019

    #AWE2019: Highlights from Day 1
    #AWE2019: Highlights from Day 1

      30 May 2019

    Debunking 5 myths around CX
    Debunking 5 myths around CX

      22 May 2019

    The human factor: a top insight from a CX Masterclass
    The human factor: a top insight from a CX Masterclass

    20 May 2019

    #IABSummit19: Marcel Botha to speak on manufactured stories
    #IABSummit19: Marcel Botha to speak on manufactured stories

      17 May 2019

    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging
    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

      16 May 2019

    Is your brand telling the true story?
    Is your brand telling the true story?

      13 May 2019

    Image source: Gallo/Getty.
    Imagine a world without data?

      13 May 2019

    Experience trumps channel
    Experience trumps channel

      6 May 2019

    New Verraki team.
    New Verraki brand acts for Accenture in Nigeria

    6 May 2019

    Marketing to consumers? One size does not fit all
    Marketing to consumers? One size does not fit all

      2 May 2019

    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+
    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

    29 Apr 2019

    Are brands living up to client expectations?
    Are brands living up to client expectations?

      23 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

      23 Apr 2019

    Customer satisfaction is not enough. Delight your customers!
    Customer satisfaction is not enough. Delight your customers!

      23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

      16 Apr 2019

    How employee experience enhances employer branding
    How employee experience enhances employer branding

      11 Apr 2019

    Bizcommunity sends a clear message that Africa is open for business
    Bizcommunity sends a clear message that Africa is open for business

    dotAfrica  9 Apr 2019

    Jiji Classfieds.
    Nigeria's classifieds marketplace boosts presence with OLX deal

    8 Apr 2019

    Bizcommunity launches BIZ | Daily top story headlines
    Bizcommunity launches BIZ | Daily top story headlines

    Bizcommunity.com  8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Africa rising as Bizcommunity launches .Africa domain
    Africa rising as Bizcommunity launches .Africa domain

    Bizcommunity.com  2 Apr 2019

    Show more

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    Source:
    It's good to talk even in a high-tech world

     19 Jun 2019

    Dee Chetty, Accenture Interactive Lead for Africa.
    The future of customer personalisation lies with AI

     14 Jun 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

     13 Jun 2019

    It's time to embrace Customer Support Chatbot 2.0
    It's time to embrace Customer Support Chatbot 2.0

     11 Jun 2019

    Customer experience and employee engagement: 'Mind the gap'
    Customer experience and employee engagement: 'Mind the gap'

     7 Jun 2019

    Wayne Hull Photographer: Rikki Hibbert
    #IABSummit19: The digital transformation opportunity starts with you

     4 Jun 2019

    #AWE2019: Highlights from Day 2
    #AWE2019: Highlights from Day 2

     31 May 2019

    The customer experience drives digital disruption
    The customer experience drives digital disruption

     30 May 2019

    AI won't lead to better consumer engagement but machine learning will
    AI won't lead to better consumer engagement but machine learning will

     30 May 2019

    #AWE2019: Highlights from Day 1
    #AWE2019: Highlights from Day 1

     30 May 2019

    Debunking 5 myths around CX
    Debunking 5 myths around CX

     22 May 2019

    The human factor: a top insight from a CX Masterclass
    The human factor: a top insight from a CX Masterclass

    20 May 2019

    #IABSummit19: Marcel Botha to speak on manufactured stories
    #IABSummit19: Marcel Botha to speak on manufactured stories

     17 May 2019

    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging
    RCS technology boosts CX by enabling consumers to 'touch & feel' messaging

     16 May 2019

    Is your brand telling the true story?
    Is your brand telling the true story?

     13 May 2019

    Image source: Gallo/Getty.
    Imagine a world without data?

     13 May 2019

    Experience trumps channel
    Experience trumps channel

     6 May 2019

    New Verraki team.
    New Verraki brand acts for Accenture in Nigeria

    6 May 2019

    Marketing to consumers? One size does not fit all
    Marketing to consumers? One size does not fit all

     2 May 2019

    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+
    Hellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+

    29 Apr 2019

    Are brands living up to client expectations?
    Are brands living up to client expectations?

     23 Apr 2019

    Up, close and very personalised
    Up, close and very personalised

     23 Apr 2019

    Customer satisfaction is not enough. Delight your customers!
    Customer satisfaction is not enough. Delight your customers!

     23 Apr 2019

    Six steps to successful customer relationship management
    Six steps to successful customer relationship management

     16 Apr 2019

    How employee experience enhances employer branding
    How employee experience enhances employer branding

     11 Apr 2019

    Bizcommunity sends a clear message that Africa is open for business
    Bizcommunity sends a clear message that Africa is open for business

    dotAfrica 9 Apr 2019

    Jiji Classfieds.
    Nigeria's classifieds marketplace boosts presence with OLX deal

    8 Apr 2019

    Bizcommunity launches BIZ | Daily top story headlines
    Bizcommunity launches BIZ | Daily top story headlines

     8 Apr 2019

    PwC releases consumer insights survey for 2019
    PwC releases consumer insights survey for 2019

    3 Apr 2019

    Africa rising as Bizcommunity launches .Africa domain
    Africa rising as Bizcommunity launches .Africa domain

     2 Apr 2019

    "We are what we see" - Marian Salzman
    "We are what we see" - Marian Salzman

     1 Apr 2019

    #ECO19: How to build and sustain the trust of the online consumer
    #ECO19: How to build and sustain the trust of the online consumer

     25 Mar 2019

    #ECO19: Is your mobile commerce strategy excluding the mass market?
    #ECO19: Is your mobile commerce strategy excluding the mass market?

     22 Mar 2019

    Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.
    #ECO19: Unpack why your brand story matters before you start telling it

     20 Mar 2019

    #SeamlessSA: A holistic approach to delivering great retail customer experience
    #SeamlessSA: A holistic approach to delivering great retail customer experience

     20 Mar 2019

    Chantel Botha of BrandLove in action at eCommerce Africa 2019.
    #ECO19: Why brands need to create emotional experiences for Generation CX

     19 Mar 2019

    #NedbankIMC2019: The tech, the trends and the timeless truths of marketing
    #NedbankIMC2019: The tech, the trends and the timeless truths of marketing

     15 Mar 2019

    Is your organisation customer centric?
    Is your organisation customer centric?

    14 Mar 2019

    Is long-term strategy still relevant?
    Is long-term strategy still relevant?

     8 Mar 2019

    Loyalty is about more than just points
    Loyalty is about more than just points

    8 Mar 2019

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