Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
Trending
Subscribe & Follow
Advertise your job vacancies
More news
![[Biz Takeouts Podcast] 09: The Facebook/Twitter face-off](https://biz-file.com/c/1108/79068.jpg?1)
![[Biz Takeouts Lineup] 09: Strategic online publicity and marketing techniques](https://biz-file.com/c/1108/78872.jpg?1)
![[Biz Takeouts Podcast] 08: Kulula, BlackBerry and the phone-hacking scandal](https://biz-file.com/c/1107/78585.jpg?1)
![[Biz Takeouts Lineup] 08: Having fun and the rise (and fall) of BlackBerry](https://biz-file.com/c/1107/78386.jpg?1)
![[Biz Takeouts Podcast] 07: Luxury brand survival tips; importance of supply chains, sponsorships](https://biz-file.com/c/1107/78014.jpg?1)
![[Biz Takeouts Lineup] 02: We are back on air tonight](https://biz-file.com/c/1106/75065.jpg?1)
AccessKenya automates its customer service
24 May 2011
Reducing stress is key to financial services providers' success
Published by Datamonitor 14 Apr 2011
PR practitioners - learn to say No!
Richard Linning 31 Mar 2011
Stevie Awards call for entries
25 Mar 2011
SMS becomes a business, healthcare tool
Jennigay Coetzer 17 Mar 2011
![[2011 trends] Ever-changing ad industry, constantly developing trends](https://biz-file.com/c/1101/64735-80x80.jpg)
[2011 trends] Ever-changing ad industry, constantly developing trends
Adene van der Walt 18 Jan 2011
![[2011 trends] It's a Wild. Wired. Wellthy. World!](https://biz-file.com/c/1101/64730-80x80.jpg)
![[2011 trends] A year of hard work for brands](https://biz-file.com/c/1101/64653-80x80.jpg)
2010's top PR stories
6 Jan 2011
Do they know it's corruption?
3 Jan 2011
Christmas shopping helper
1 Dec 2010
Automated service hell: Businesses out of touch
11 Nov 2010
Consumer trends for 2011
8 Nov 2010
New Bharti Airtel partnerships across Africa
2 Nov 2010
Insurance marketers too focussed on acquisition
22 Sep 2010
Merkle expands into China
17 Sep 2010
Interbrand releases 100 "Best Global Brands"
16 Sep 2010
