Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
Subscribe & Follow
Promoted
100 industry leaders to take the stage at SA’s largest CMO event
CMO Summit 5 Aug 2026
Advertise your job vacancies
More news
Street view coming to Botswana
6 Feb 2012
Google Kenya head claims she 'decided to leave' in wake of Mocality scandal
Stuart Thomas 31 Jan 2012
Spinlet celebrated at Midem 2012
31 Jan 2012
African journo awards extends deadline
30 Jan 2012
![[2012 trends] Media industry encountering unprecedented challenges](https://biz-file.com/c/1201/92600-80x80.jpg)
![[2012 trends] Getting found in 2012](https://biz-file.com/c/1201/92584-80x80.jpg)
YoungAfricaLive now live in Kenya
26 Jan 2012
2012 Tabbie Awards open for nominations
26 Jan 2012
![[2012 trends] Five African digital trends for 2012](https://biz-file.com/c/1201/92239-80x80.jpg)
PUMA.com launches football content programme
23 Jan 2012
![[2012 trends] Your friend is literally the trend](https://biz-file.com/c/1201/91891-80x80.jpg)
Deloitte 2012 media predictions
19 Jan 2012
![[2012 trends] What's up in media for 2012?](https://biz-file.com/c/1201/91606-80x80.jpg)
Mocality Kenya scandal: 'mortified' Google 'apologises unreservedly'
Nur Bremmen 16 Jan 2012
7 apps for mobile marketers on-the-go
Staff Reporter 13 Jan 2012
Howzit MSN expands into Africa
13 Jan 2012
NEPAD on the ground
12 Jan 2012
![[2012 trends] Getting published in 2012](https://biz-file.com/c/1201/91028-80x80.jpg)
How mobile marketing failed in 2011
Vanessa Clark 10 Jan 2012
Twitter launches brand pages, but is it too little too late?
Vincent Hofmann 10 Jan 2012
TruSpot: Africa gets its own Spotify
10 Jan 2012
