#FairnessFirst: Go beyond pink branding for true female customer satisfactionLeigh Andrews 4 Nov 2019
#ExperienceAdvantage: It takes a village to get CX right, from the inside - KantarLeigh Andrews 31 Oct 2019
How businesses can create lasting impressions, retain customers for a long timeMark Wilson 25 Oct 2019
Is there a war between direct and online selling?Dr Marius Wait, University of Johannesburg - Marketing Management 11 Oct 2019
Shopping mall activations - why it's important and how to execute one successfullyAmanda Rabinowitz 10 Oct 2019