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Why mobile network operators need to provide enhanced CX
ICT
Why mobile network operators need to provide enhanced CX

Filip Filkovic, Martin Effiong 3 Dec 2021

Butsi Tladi, MD of Alexander Forbes Health
Healthcare
Cofi Bill brings down regulatory siloes for medical scheme customers

10 Apr 2019

Data availability in a digital world
ICT
Data availability in a digital world

Kate Mollett 30 Jan 2019

Source:
ICT
Data availability - The next frontier

Kate Mollett 20 Aug 2018

Chantel Troskie, customer experience senior sales manager at Oracle
Finance
Banks need to rethink customer experience

Chantel Troskie 30 Apr 2018

Embracing a more connected South African retail environment
Retail
Embracing a more connected South African retail environment

Leon Coetzer 19 Apr 2018

Don't discount the small agency for your big data needs
Marketing & Media
Don't discount the small agency for your big data needs

Stephanie Walters 1 Feb 2018

Driving effective strategies for travel and entertainment automation
Tourism & Travel
Driving effective strategies for travel and entertainment automation

28 Sep 2017

Leverage digital technologies to mitigate challenges, drive growth
Marketing & Media
Leverage digital technologies to mitigate challenges, drive growth

25 Aug 2017

Contrary to the trend, African Bank ups its in-branch customer experience
Finance
Contrary to the trend, African Bank ups its in-branch customer experience

4 May 2017

Winding down to year end means gearing up in a contact centre
Retail
Winding down to year end means gearing up in a contact centre

Bruce von Maltitz 7 Nov 2016

Great content is not all about storytelling
Marketing & Media
Great content is not all about storytelling

Kate Kenyon 18 Oct 2016

How to bridge the education-workplace gap
Education
How to bridge the education-workplace gap

Rashied Small and Liezl Leleu 26 Jul 2016

The customer-centric dealership
Automotive
The customer-centric dealership

24 May 2016

Joshua Willson via
Agriculture
Water-energy-food nexus remains an isolated issue

30 Nov 2015

James Wilson
Marketing & Media
Making a global rebrand resonate locally

Leigh Andrews 12 Nov 2015

[2012 trends] Setting the scene for search-based marketing
Marketing & Media
[2012 trends] Setting the scene for search-based marketing

Peter Stewart 24 Jan 2012

Agencies, eat your own dog food
Marketing & Media
Agencies, eat your own dog food

Catherine Luckhoff 19 Apr 2010

Marketing & Media
Supply chain needs to reform or perish

2 Nov 2006

Louise Burgers
Marketing & Media
Brand management vs PR

Louise Marsland 26 Aug 2003

Marketing & Media
DDB SA expands into PR

30 Jul 2002

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