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News

Cost of living hits businesses hard, but good CX could be the saving grace

Retail

Cost of living hits businesses hard, but good CX could be the saving grace

29 Nov 2023

Tourism's long-term recovery won't come from short-term thinking

Tourism & Travel

Tourism's long-term recovery won't come from short-term thinking

26 Sep 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds

Retail

Excellent customer service, not price, wins over consumers

20 Jun 2023

SA's first B2B client experience handbook

Marketing & Media

SA's first B2B client experience handbook

Issued by Tinkwe Communications 30 Nov 2022

Retail

Covid-driven shift in consumer values and spending behaviour

20 Aug 2020