Sarina De Beer | Bizcommunity

Sarina De Beer | Bizcommunity

News

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

CRM, CX, UX

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

Issued by Ask Afrika 29 Aug 2024

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

CRM, CX, UX

Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?

Issued by Ask Afrika 23 Aug 2024

Banking

Discovery Bank takes gold at the Ask Afrika Brand Index 2024

Issued by Ask Afrika 23 Jul 2024

Challenging to achieve Ask Afrika Icon Brands status in the FMCG industry

FMCG

Challenging to achieve Ask Afrika Icon Brands status in the FMCG industry

Issued by Ask Afrika 18 Mar 2024

Ask Afrika makes bold appointments for global expansion

Research

Ask Afrika makes bold appointments for global expansion

Issued by Ask Afrika 25 Jan 2024

Mzansi's financial savviness surges: Banks must adapt to the shift in customer psychographics

Banking

Mzansi's financial savviness surges: Banks must adapt to the shift in customer psychographics

Sarina de Beer, Issued by Ask Afrika 7 Aug 2023

Customer experience within the medical aid industry

Medical Aid

Customer experience within the medical aid industry

Sarina de Beer and Dr Amelia Richards, Issued by Ask Afrika 3 Mar 2021

Amasa Ignite looks at the loyalty behind SA's most used brands - Ask Afrika Icon Brands survey

Branding

Amasa Ignite looks at the loyalty behind SA's most used brands - Ask Afrika Icon Brands survey

Issued by AMASA 31 Jan 2020

As seen at Ask Afrika's Aha Moments roadshow.

CRM, CX, UX

#AskAfrikaAhaMoment: Don't force every engagement into an experience...

Leigh Andrews 22 Nov 2019

Research

#AskAfrikaAhaMoment: The brand loyalty shift explained

Leigh Andrews 21 Nov 2019

South Africans stick to icon brands in an increasingly complex consumer landscape

Research

South Africans stick to icon brands in an increasingly complex consumer landscape

Sarina de Beer, Issued by Ask Afrika 12 Nov 2019

The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.

Branding

Topline trends from the 2019 Ask Afrika Icon Brands survey

Sarina de Beer 9 Sep 2019

Research

Knowledge and emotion are central to the service industry

Issued by Ask Afrika 18 Oct 2018

Research

Ask Afrika's Da Vinci Awards reveal how effective market research marries art and science

Issued by Ask Afrika 22 Nov 2018

#BizTrends2019: Business excellence in Africa relies on customer centricity

Trends

#BizTrends2019: Business excellence in Africa relies on customer centricity

Sarina de Beer 9 Jan 2019

Mandla Shezi, CEO of Hollard International.

Research

Understanding the diversity of Africa is key to its growth

11 Dec 2018

MMI Holdings Limited won Ask Afrika's inaugural Da Vinci Awards for the innovative use of research about presenteeism to impact positively on workplace productivity.

Research

Ask Afrika's Da Vinci Awards 2018 winners announced

22 Nov 2018

Overall winner of the 2018 Ask Afrika Orange Index is Woolworths Food. Image supplied.

Research

2018 Ask Afrika Orange Index: Be human

Danette Breitenbach 10 Oct 2018

The 29 industry winners of the 2018 Ask Afrika Orange Index. Image supplied.

Research

2018 Ask Afrika Orange Index winners announced

10 Oct 2018

Exhibitions & Events

Prepare your brand for retail disruption at Shopper Insights

5 Oct 2018

Ask Afrika Icon Brands Top 10 winners on stage. Image supplied.

Research

Ask Afrika reveals 2018/2019 icon brands winners

28 Aug 2018

Sarina de Beer, managing director of Ask Afrika. Image credit: .

Research

Ask Afrika Icon Brands research: Fomo or doing good?

Danette Breitenbach 27 Aug 2018

#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it

CRM, CX, UX

#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it

Leigh Andrews 3 Aug 2018

#BizTrends2018: Game-changing insights and trends

Trends

#BizTrends2018: Game-changing insights and trends

Issued by Ask Afrika 5 Feb 2018

Food retail in SA scores top marks for customer satisfaction

CRM

Food retail in SA scores top marks for customer satisfaction

24 Nov 2017

Image credit: .

CRM, CX, UX

Ask Afrika Orange Index: Feeling customer service

Danette Breitenbach 13 Nov 2017

Ask Afrika's Orange Index Awards: Taking away our emotions

CRM, CX, UX

Ask Afrika's Orange Index Awards: Taking away our emotions

Danette Breitenbach 27 Oct 2017

Image © Monnas Photography.

Research

A truly sensory Experian experience

Leigh Andrews 21 Apr 2017

CRM, CX, UX

VW no. 1 in customer service

Danette Breitenbach 2 Nov 2016

Consumer attitudes reflect society's feelings

Research

Consumer attitudes reflect society's feelings

2 Nov 2016

Forum for casino marketers a first in Africa

Marketing

Forum for casino marketers a first in Africa

Issued by Eventus International 15 Aug 2016

Understanding local newspapers' effect on consumer spending

Research

Understanding local newspapers' effect on consumer spending

4 Apr 2016

Digital natives still read print

Research

Digital natives still read print

17 Mar 2016

Retail

Consumers' loyalty tempered by brand experience

3 Nov 2015

Branding

Pursuit of happiness - brand connections

23 Oct 2015

Research

South African consumers diminishing in brand loyalty

7 Oct 2015

Social mobility and conspicuous spending

Research

Social mobility and conspicuous spending

22 Sep 2015

New generations, new retail habits

Research

New generations, new retail habits

21 Sep 2015

Ask Afrika Icon Brands shows preference for local brands

Research

Ask Afrika Icon Brands shows preference for local brands

28 Aug 2015

Kasi-youth: Disillusioned or empowered?

Youth Marketing

Kasi-youth: Disillusioned or empowered?

Amelia Richards 25 Jun 2015

Connecting with Survivors report unpacks the power of the informal market

Research

Connecting with Survivors report unpacks the power of the informal market

22 Jun 2015

Township shoppers feeling that Kasi convenience

Research

Township shoppers feeling that Kasi convenience

27 May 2015

ROI and its relationship to price - Kasi Star Brands survey

Research

ROI and its relationship to price - Kasi Star Brands survey

5 May 2015

Kasi survey reveals relationship between price and ROI

Markets & Investment

Kasi survey reveals relationship between price and ROI

5 May 2015

Branding

South Africa's no. 1 township brand revealed

26 Mar 2015

New research identifies top ten call centres

Research

New research identifies top ten call centres

23 Mar 2015

New research: How employee emotions' impact on customer experience

Research

New research: How employee emotions' impact on customer experience

4 Mar 2015

All Gold takes the lead as Icon Brands' winner

Branding

All Gold takes the lead as Icon Brands' winner

22 Jul 2014