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Gartner reveals customer experience myths

Gartner reveals customer experience myths

19 Sep 2018

What's really driving the future of retail?

What's really driving the future of retail?

Jason Pallant 17 Sep 2018

SA's growing appetite for convenience an opportunity for retailers, manufacturers

SA's growing appetite for convenience an opportunity for retailers, manufacturers

12 Sep 2018

Recognising, rewarding and retaining your 'high value' customers

Recognising, rewarding and retaining your 'high value' customers

7 Sep 2018

How to use tech to drive innovation in traditional retail

How to use tech to drive innovation in traditional retail

Sebastian Isaac 6 Sep 2018

5 ways CX is emotional rather than rational

5 ways CX is emotional rather than rational

Brendon Bairstow-Klopper 4 Sep 2018

7 ways to create in-store experiences that drive traffic and sales

7 ways to create in-store experiences that drive traffic and sales

Higor Torchia 31 Aug 2018

The "end" of the shopkeeper (and other retail trends)

The "end" of the shopkeeper (and other retail trends)

Wynand Smit 29 Aug 2018

Trendzilla alert: Tech builds tailor-made trust

Trendzilla alert: Tech builds tailor-made trust

Daniella Shapiro 27 Aug 2018

Deloitte opens interactive Connected Retail experience in Cape Town

Deloitte opens interactive Connected Retail experience in Cape Town

22 Aug 2018

4 golden packaging rules for digital nomads

4 golden packaging rules for digital nomads

10 Aug 2018

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

Leigh Andrews 1 Aug 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).

#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 1 Aug 2018

Driving the retail brand experience through in-store media

Cecil Ungerer, Smart Media 1 Aug 2018