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#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa
#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa

The next technological evolution is advancing at an exponential rate and by leaving out some on this journey, we allow the current societal divides and inequalities to deepen...

By Sindy Peters 15 Nov 2019

Feature image:
Uber Eats launches in Soweto, introduces bicycle deliveries

Uber Eats just added a tenth city to its South African operations. As of Thursday last week, Uber Eats is now available in Soweto...

By Andy Walker 6 Jun 2019

Part 1: Will the so-called fourth industrial revolution propel SA forwards?
Part 1: Will the so-called fourth industrial revolution propel SA forwards?

Just what is the fourth industrial revolution? No really, what is it all about beyond the hype and jargon?

By Garth Williams 11 Mar 2019

#GartnerSYM: The culture of enterprise and people
#GartnerSYM: The culture of enterprise and people

In order to drive innovation at scale in the next phase of digital transformation, businesses must "shape, shift and share"...

By Evan-Lee Courie 18 Sep 2018

#GartnerSYM: The next phase of digital transformation
#GartnerSYM: The next phase of digital transformation

Digital business transformation is upon us. Enterprises, small and large, have recognised the power of tech to transform their ability to deliver value. But where do we go from here?

By Evan-Lee Courie 17 Sep 2018

Feature image: Via . © petercruise: /162878215/00N@71129263/sotohp/moc.rkcilf.www//:sptthbRev('brev-17d4963b-a2ad-4eed-af16-f83ba6ab2ea3', '>a/\"/162878215/00N;46#&71129263/sotohp/moc.rkcilf.www//:sptth:otliam"=ferh "knalb_"=tegrat a via Flickr ()
Akon's building a Senegalese 'smart city' with his cryptocurrency 'Akoin'

An announcement you may have missed from Cannes Lions: There's a new cryptocurrency soon to be launched, but it won't be taking its name from any memes or computer jargon. Instead, it'll be launched by Senegalese musician Akon...

By Andy Walker 28 Jun 2018

#StartupStory: BlockMesh
#StartupStory: BlockMesh

BlockMesh is enabling cost-free communication by creating a global mesh network which allows its users to skip typical cellular and ISP "toll roads"...

By Ilse van den Berg 12 Jun 2018

Chris Ogden
#AfricaMonth: Africa-as-a-Service

Everything from software to infrastructure to insights to security now has its very own as-a-service slot that can be accessed by any company, anywhere, on demand. The ubiquitous as-a-service model is the key to unlocking business potential across the continent...

By Chris Ogden 11 May 2018

Godfrey Sserwamukoko, MD, iWayAfrica Uganda.
#AfricaAchiever: Godfrey Sserwamukoko, iWayAfrica

iWayAfrica Uganda, appointed Godfrey Sserwamukoko as managing director and board member last year, amid significant growth in the local market and an increased uptake of communication services in Uganda...

By Louise Burgers 24 Jan 2018

By Arthur Buliva (Own work) , via Wikimedia Commons
Speakers announced for Africa Tech Summit Kigali 2018

The first 25 speakers from leading tech companies across Africa have been announced for the upcoming Africa Tech Summit Kigali...

By Tom Jackson 27 Nov 2017

#AfricaCom: How innovation is better in Africa
#AfricaCom: How innovation is better in Africa

Toby Shapshak, editor-in-chief of Stuff Magazine, shared some thoughts on how innovation is better in Africa at AfricaCom 2017. He highlighted some specific innovations to illustrate how the continent is leapfrogging into the future... (video)

By Ilse van den Berg 8 Nov 2017

NEC/XON Summit 2017: Making Africa smarter and safer
NEC/XON Summit 2017: Making Africa smarter and safer

The NEC/XON ICT Summit 2017 kicked off on Monday, 6 November 2017. Keynote speakers included the likes of Carel Coetzee, CEO of XON and Hironobu Kurosaki, president and CEO of NEC Europe...

By Ilse van den Berg 7 Nov 2017

Could the humble phone call be the future of digital CX?
Could the humble phone call be the future of digital CX?

We live in a text-first society. If one of your customers has a problem, your website is generally the first place they'll go. A customer resorting to a voice call should be a warning that their patience is really running thin...

By Rob Lith 31 Oct 2017

#EntrepreneurMonth: Go out there and do something that you love
#EntrepreneurMonth: Go out there and do something that you love

A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers...

By Ilse van den Berg 20 Oct 2017

Vodafone announces global brand relaunch
Vodafone announces global brand relaunch

Vodafone has made a global announcement across all of its markets that it is relaunching its brand positioning, which marks the biggest relaunch it's had in its 33-year history...

By Jessica Tennant 6 Oct 2017

How will you speed through the digital trough of disillusionment?
How will you speed through the digital trough of disillusionment?

Peter Sondergaard, Gartner executive VP for research, addressed CIOs and senior IT executives in his keynote at the annual Gartner Symposium/ITxpo in Cape Town...

By Ilse van den Berg 22 Sep 2017

Online printing platform Ryteprint launched in Nigeria
Online printing platform Ryteprint launched in Nigeria

Online printing platform Ryteprint has launched in Nigeria to enable individuals, small businesses and corporate organisations to buy customised business printing and marketing printed products...

By Tom Jackson 12 Sep 2017

Nigeria's techAboki launches on-demand gadget repair service
Nigeria's techAboki launches on-demand gadget repair service

Nigerian startup, techAboki, has launched an on-demand gadget repair service aimed at connecting people needing gadget repair services with trusted, reliable and professional technicians in their locality...

By Tom Jackson 18 Jul 2017

The power of personalisation in customer service
The power of personalisation in customer service

Recently I came across a radio interview with a “personal branding specialist”. Addressing the listeners, the guest spoke of the importance of clearly defining who you are...

By Wynand Smit 20 Jun 2017

Werner Vogels
How to adopt a digital innovation mindset

Companies that understand that fast-paced innovation is the key to long-term growth can take on even the largest enterprises who are slow to adapt to the fast-moving digital reality...

By Werner Vogels 5 Apr 2017

Making customer feedback pay off
Making customer feedback pay off

The entire customer journey, whether in sales or customer service, must be as seamless as possible and working with feedback from your customers is the best place to start...

By Wynand Smit 20 Mar 2017

The six rules of digital disruption
The six rules of digital disruption

In his keynote address at the Dell EMC Forum on Thursday, 9 March 2017, Nigel Moulton focussed on transforming for the future...

By Ilse van den Berg 10 Mar 2017

#BizTrends2017: Reimagine work, redefine productivity
#BizTrends2017: Reimagine work, redefine productivity

We are in the midst of a technological revolution, and it's not only blurring the lines between the physical and digital spheres but between how we live and work...

By Lauren Hartzenberg 31 Jan 2017

Giorgio Heiman, VP, Africa, Orange Business Services
#BizTrends2017: People-powering the digitalisation process

The number of mobile phone users is expected to hit 4.8 billion in 2017 and 2,55 billion people are predicted to engage on social networks...

By Lauren Hartzenberg 27 Jan 2017

The case for satellite internet in Africa
The case for satellite internet in Africa

In Africa, technologies of all types are evolving rapidly, with one exception - internet access. With around only 170 million users, internet penetration remains low...

By Dawie de Wet 23 Dec 2016

#AfricaCom: Africa's tech startup funding landscape in numbers
#AfricaCom: Africa's tech startup funding landscape in numbers

Disrupt Africa, an independent news portal with a keen eye on the African tech startup scene, released its first industry funding report...

By Lauren Hartzenberg 16 Nov 2016

Digital change begins with business leadership
Digital change begins with business leadership

Digital transformation is a powerful revolution that needs to happen in order to accelerate business activities, skills and models...

By Saurabh Kumar 14 Nov 2016

(c) cunaplus -
Mobile payment security for a globetrotting generation

Thanks to advances in technology, the travel experience - compared to only a few years ago - is faster, simpler and more convenient. We book airline tickets, hotel stays, and call an Uber quickly and easily with a simple click on websites or in apps, paying with credit or debit cards. And, once on the road, we use our mobiles to check-in, access boarding passes, and receive updates on any changes to our plans...

By Ajay Bhalla 9 Nov 2016

Evaluating the app-opportunity
Evaluating the app-opportunity

"There's an app for that" is one of the most common phrases exchanged amongst smartphone owners. From hailing a taxi...

By Lynette Hundermark 20 Oct 2016

Capturing the 'Voice of the Customer'
Capturing the 'Voice of the Customer'

80% of the participant organisations in an extensive Bain survey believed they were delivering a "superior experience" to their customers...

By Vicki Erskine 30 Sep 2016

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