Why keeping your customers is now the smartest growth strategy
Cristelle Snyman
Your customers know when you’re faking it
Cristelle Snyman
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![[Biz Takeouts Podcast] 148: A new chapter at Adidas, with Sport 15 'Create Your Own Game'](https://biz-file.com/c/1509/309656-240x135.jpg)
![[Biz Takeouts Lineup] 148: A new chapter at Adidas with Sport15 'Create Your Own Game'](https://biz-file.com/c/1509/308395-240x135.jpg)
![[Biz Takeouts Podcast] 147: Jason Xenopolous and Christian Horsfall from NATIVE VML](https://biz-file.com/c/1509/307539-240x135.jpg)
![[Biz Takeouts Lineup] 147: Creative Director at NATIVE VML on ideas vs execution](https://biz-file.com/c/1509/306849-240x135.jpg)
![[Biz Takeouts Lineup] 146: Global insights from Effective Measure CEO](https://biz-file.com/c/1508/305105-240x135.jpg)
![[Biz Takeouts Podcast] 145: Insights from the Gartner CIO Africa Agenda 2015 survey results](https://biz-file.com/c/1508/303783-240x135.jpg)

![[Biz Takeouts Lineup] 144: Justin Gomes, ECD of FoxP2, on nabbing two Apex awards](https://biz-file.com/c/1508/301239-240x135.jpg)



![[Biz Takeouts Lineup] 141: IMC speakers Mel Attree and Enzo Scarcella and Native's Ben Wagner](https://biz-file.com/c/1507/296325-240x135.jpg)
![[Biz Takeouts Podcast] 140: IMC speaker Alistair King and Red & Yellow's Mandela Day plans](https://biz-file.com/c/1507/294989-240x135.jpg)


![[Biz Takeouts Lineup] 139: What you missed at the BrightRock Connection Session](https://biz-file.com/c/1507/292584-240x135.jpg)

![[Biz Takeouts Podcast] 138: Isilumko Activate and agency focus with 20Across](https://biz-file.com/c/1507/291733-240x135.jpg)

![[Biz Takeouts Lineup] 138: Isilumko Activate and agency focus with 20Across](https://biz-file.com/c/1507/291302-240x135.jpg)
![[Biz Takeouts Podcast] 137: Vehicle branding solutions, the Daily Maverick and Nic Harry](https://biz-file.com/c/1506/290300-240x135.jpg)
![[Biz Takeouts Lineup] 137: Vehicle branding solutions, the Daily Maverick and Nic Harry](https://biz-file.com/c/1506/289215-240x135.jpg)
![[TrendTalk] A fashionable future](https://biz-file.com/c/1506/288398-240x135.jpg)
![[Biz Takeouts Lineup] 136: This Is Me, and Mike Wronski on social media](https://biz-file.com/c/1506/287149-240x135.jpg)

![[Biz Takeouts Podcast] 135: Whisky Live Showroom, Efinity and purposeful marketing](https://biz-file.com/c/1506/286281-240x135.jpg)
![[Biz Takeouts Lineup] 135: Whiskey Live Showroom, Efinity and purposeful marketing](https://biz-file.com/c/1506/285835-240x135.jpg)

