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The Lead Creative: "More creative freedom, less money"

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Customer Experience Africa Awards (CXAs) calls for entries

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Know your business inside out with a Biz Office

Know your business inside out with a Biz Office

Bizcommunity.com 2 Oct 2019

Top ratings for Biz Rate Card 2019

Top ratings for Biz Rate Card 2019

Bizcommunity.com 27 Sep 2019

Far behind the CX trend

Far behind the CX trend

Zama Mlanjana 23 Sep 2019

4 ways brands can incorporate chat messaging into their marketing strategy

4 ways brands can incorporate chat messaging into their marketing strategy

Wayne Flemming 19 Sep 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience

#GartnerSYM: Offering the 'everything customer' the multi-experience

Leigh Andrews 17 Sep 2019

Image credit: 95C from Pixabay.

Reaching the base-of-the-pyramid consumer

Lorraine Gwewera 10 Sep 2019

Foschini reveals new All Woman concept store

Foschini reveals new All Woman concept store

6 Sep 2019

Southern African shopping centres require a holistic, fluid strategy

Southern African shopping centres require a holistic, fluid strategy

6 Sep 2019

#EuroShop: Out with boring, in with experience

#EuroShop: Out with boring, in with experience

Danette Breitenbach 5 Sep 2019

Customer loyalty - It's a dog's life

Customer loyalty - It's a dog's life

David Alves 4 Sep 2019

How to keep sales booming throughout the year

How to keep sales booming throughout the year

4 Sep 2019

How female consumers are shaping SA's e-commerce boom

How female consumers are shaping SA's e-commerce boom

3 Sep 2019

Image credit: Thought Catalog on Unsplash.

Do you know what your customers want their customers to experience?

Jane Stevenson 3 Sep 2019

Image credit: rawpixel from Pixabay.

Surely retention and acquisition are both part of the customer journey

Natalie McCrae 2 Sep 2019

Direct-to-consumer marketing enigma is not insurmountable

Direct-to-consumer marketing enigma is not insurmountable

Anjali Lai 20 Aug 2019

Prevent poor customer service from killing your brand

Wynand Smit 19 Aug 2019

Customer engagement in an omnichannel world

Customer engagement in an omnichannel world

Mo Areff 13 Aug 2019

Are we moving into an age of gender-fluid purchasing?

Are we moving into an age of gender-fluid purchasing?

Eben Esterhuizen 7 Aug 2019

Image credit: Tumisu from Pixabay.

Here's what SMEs need to know about using their customer communication channels effectively

Greg Chen 2 Aug 2019

Major shifts on the horizon in Nigeria's consumer landscape

Major shifts on the horizon in Nigeria's consumer landscape

1 Aug 2019

Credit: Pepkor

Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

29 Jul 2019

5 ways to drive growth through customer retention

5 ways to drive growth through customer retention

Kirsty Sharman 25 Jul 2019

85% of global consumers want omnichannel experiences - finds CMO Council study

85% of global consumers want omnichannel experiences - finds CMO Council study

25 Jul 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com 23 Jul 2019

Harness potential of data-driven tech to keep customers happy

Harness potential of data-driven tech to keep customers happy

19 Jul 2019

Image credit: Crew on Unsplash

From product to customer-centricity - how CX gives business the edge

Johan Lewies 19 Jul 2019

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

M Frazer, University of Johannesburg - Marketing Management 16 Jul 2019

10 retail trends for 2019

10 retail trends for 2019

Jackie Kalis 15 Jul 2019

Image credit: Mein Deal on Unsplash.

How to use design thinking to build the next Amazon

Anne-marie le Roux 15 Jul 2019

3 consumer trends to keep an eye on in 2019

3 consumer trends to keep an eye on in 2019

12 Jul 2019

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