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Omnisient Reach is nothing without intelligence

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Ex-TikTok and L’Oréal Luxe CMO Deshnie Govender launches culture Studio 545

Studio 545 Ex-TikTok and L’Oréal Luxe CMO Deshnie Govender launches culture Studio 545

1 Jun 2026

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Bizcommunity repositions for the future

Bizcommunity repositions for the futureBizcommunity.com

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Individualisation: The powerful trend shaping retail customer experience

Individualisation: The powerful trend shaping retail customer experience

Ian Steyn 18 Oct 2018

Campaigns no longer cut it: Why we should stop creating things with a finite shelf life

Campaigns no longer cut it: Why we should stop creating things with a finite shelf life

Devin Ross 15 Oct 2018

AI Summit launches at AfricaCom 2018

AI Summit launches at AfricaCom 2018

10 Oct 2018

Hans Zachar, managing director: technology strategy, Accenture Africa.

How African enterprises chart growth in the digital age

Hans Zachar 9 Oct 2018

E-commerce needs ERP

E-commerce needs ERP

Bernard Ford 9 Oct 2018

Survey reveals most consumers have underwhelming digital experiences

Survey reveals most consumers have underwhelming digital experiences

8 Oct 2018

How to stay afloat when fake online reviews could sink your business

How to stay afloat when fake online reviews could sink your business

Daniella Shapiro 27 Sep 2018

Gartner reveals customer experience myths

Gartner reveals customer experience myths

19 Sep 2018

Progressive companies should turn CX into a competitive advantage

Progressive companies should turn CX into a competitive advantage

Chantel Troskie 17 Sep 2018

Don't talk to me, talk to my chatbot

Don't talk to me, talk to my chatbot

Belinda Kayton 17 Sep 2018

AfricaCom 2018 takes place in Cape Town, 13-15 November 2018.

Celebrating Africa's digital heroes in 2018

14 Sep 2018

Give your brand the space to grow on Bizcommunity

Bizcommunity.com 14 Sep 2018

SA's growing appetite for convenience an opportunity for retailers, manufacturers

SA's growing appetite for convenience an opportunity for retailers, manufacturers

12 Sep 2018

The new battleground of customer experience

The new battleground of customer experience

Wayne Hull 7 Sep 2018

Nigerian WhatsApp chatbot launched for UBA bank

Nigerian WhatsApp chatbot launched for UBA bank

7 Sep 2018

Recognising, rewarding and retaining your 'high value' customers

Recognising, rewarding and retaining your 'high value' customers

7 Sep 2018

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African research dominated by mobile, social media

Danette Breitenbach 6 Sep 2018

Customer service remains top of the list

Customer service remains top of the list

Werner Theron 4 Sep 2018

5 ways CX is emotional rather than rational

5 ways CX is emotional rather than rational

Brendon Bairstow-Klopper 4 Sep 2018

OnePlace appoints EMEA head of sales

OnePlace appoints EMEA head of sales

3 Sep 2018

Kenyan data collection startup Bamba acquired by UK firm

Kenyan data collection startup Bamba acquired by UK firm

Tom Jackson 30 Aug 2018

Suffer a data breach and lose up to one third of your customers

Suffer a data breach and lose up to one third of your customers

30 Aug 2018

Are you ready to reach your future customer?

Are you ready to reach your future customer?

Gareth Grant 17 Aug 2018

The path to sustainable growth is customer acquisition (Part 1)

The path to sustainable growth is customer acquisition (Part 1)

Tyron Sharnock 14 Aug 2018

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

Leigh Andrews 1 Aug 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).

#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 1 Aug 2018

Maximising ROI without compromising on CX - top tips

Maximising ROI without compromising on CX - top tips

Wynand Smit 31 Jul 2018

3 keys to unlock the heart of customer experience in travel

3 keys to unlock the heart of customer experience in travel

Danny Bryer 30 Jul 2018

CEM Africa kicks off this week!

CEM Africa kicks off this week!

27 Jul 2018

7 small details to improve the retail customer's experience (Infographic)

7 small details to improve the retail customer's experience (Infographic)

Frank Ouyang 26 Jul 2018

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