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RAPT BizTrendsTV: GG Alcock on KasiNomics - A growth trend reshaping Africa's economies

All about YOU! Putting YOU in YOUth Month on Biz!

All about YOU! Putting YOU in YOUth Month on Biz!Bizcommunity.com

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

28 Jan 2025

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

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Experts give insight in new report on the cultural connection to brand attraction

26 Jul 2016

Creating great customer service to elevate business

Creating great customer service to elevate business

14 Jul 2016

Heino Gehle

Disruption through the on-demand economy

1 Jul 2016

Insights2020: Three dimensions for customer-centric growth

Insights2020: Three dimensions for customer-centric growth

Kantar 4 May 2016

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Experience, not price drives consumers' preferences in Africa

20 Oct 2015

Image via Pexels

Stay nimble and make loyalty trends happen

Ros Siddle 8 Oct 2015

New job titles, old job descriptions

New job titles, old job descriptions

Musa Msane 31 Aug 2015

[CEM Africa Summit] CEM for the tech-enabled African future

[CEM Africa Summit] CEM for the tech-enabled African future

Leigh Andrews 27 Jul 2015

CEM Summit develops 'Four Key Tracks' agenda

CEM Summit develops 'Four Key Tracks' agenda

24 Jun 2015

[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change

[Biz Takeouts Podcast] 132: VMA Group, customer experience and #campaign4change

29 May 2015

Managing brand and reputation risk when your customer has a louder voice

Andre Steenekamp 28 Apr 2015

IABC EMENA conference tackles leadership communication

IABC EMENA conference tackles leadership communication

Daniel Munslow 15 Apr 2015

CRM can be really magical - when it works

CRM can be really magical - when it works

Aki Kalliatakis 8 Apr 2015

Media storm hits Nairobi over restaurant's 'no-Africans after 5' ban

Media storm hits Nairobi over restaurant's 'no-Africans after 5' ban

25 Mar 2015

New research: How employee emotions' impact on customer experience

New research: How employee emotions' impact on customer experience

4 Mar 2015

Traffic, religion and electricity... A glimpse into the Nigerian consumer

Traffic, religion and electricity... A glimpse into the Nigerian consumer

Ahmed Bulbulia 3 Mar 2015

Coping under fire

Coping under fire

Danette Breitenbach 3 Mar 2015

Conversations with Africa

Conversations with Africa

Danette Breitenbach 27 Feb 2015

[TrendTalk] Content is key to 'winning' Twitter

[TrendTalk] Content is key to 'winning' Twitter

Louise Marsland 20 Feb 2015

Mobile users prefer privacy to apps

Mobile users prefer privacy to apps

5 Feb 2015

Rinos Mautsa awarded with the Indiafrica Young Visionaries Fellowship Award

Zimbabwean wins Young Visionaries Fellowship Award

19 Jan 2015

Tis the season to be... delivering

Tis the season to be... delivering

17 Dec 2014

The responsive brand: how to handle social media

Danette Breitenbach 3 Nov 2014

The internet has changed our brains: Has your company stayed the same?

The internet has changed our brains: Has your company stayed the same?

Claire Cobbledick 31 Oct 2014

Six of the worst customer service practices... and how to fix them

Six of the worst customer service practices... and how to fix them

Andrew Cook 28 Oct 2014

Authentic loyalty through brand utility

Mike Saunders 29 Sep 2014

The 'three Hs' that will always fix a bad customer experience

The 'three Hs' that will always fix a bad customer experience

Julian Diaz 18 Sep 2014

Emotional branding - The love affair between consumers and brands

Emotional branding - The love affair between consumers and brands

Joseph Neusu 29 Aug 2014

Are social media community managers for Facebook still relevant?

Are social media community managers for Facebook still relevant?

Craig Steyn 4 Aug 2014

Interactive Intelligence advocates call centre association across Africa

Interactive Intelligence advocates call centre association across Africa

22 Jul 2014