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7 skills every CX interviewer needs
Retail
7 skills every CX interviewer needs

Liezel Jonkheid 12 Feb 2024

Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
Marketing & Media
The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Source: © 123rf The latest Maps shows consumer behaviour shifts in shopping
Marketing & Media
Maps shows changes in consumer behaviour, shopping patterns and media consumption

4 Aug 2023

Adidas x Thebe Magugu Finding Beauty through wall murals
Marketing & Media
Adidas x Thebe Magugu Finding Beauty through wall murals

Issued by Owakhe Media 21 Sep 2022

10 banking trends in South Africa shaking up the future of below-the-line marketing
Marketing & Media
10 banking trends in South Africa shaking up the future of below-the-line marketing

Issued by Tradeway 8 Apr 2022

Elizma Nolte
Retail
What's the future of shopping?

26 Oct 2021

Source: Getty
Retail
Omnichannel the way forward for retail customer experience

Jeremy Osborne 14 Sep 2021

NYF AME Awards announces 2020 winners
Marketing & Media
NYF AME Awards announces 2020 winners

22 May 2020

[Radio & Podcasts] Gareth Cliff on brand interaction via podcasting
Marketing & Media
[Radio & Podcasts] Gareth Cliff on brand interaction via podcasting

Juanita Pienaar 16 Apr 2020

Image credit: Mikaala Shackelford on .
Marketing & Media
CX from a millennial perspective

Pieter De Villiers 2 Apr 2020

Image credit: Gerd Altmann from Pixabay.
Marketing & Media
Still that 11-letter word in marketing and communication: I-N-T-E-G-R-A-T-I-O-N

Ilse Struweg 8 Aug 2019

Maps to start collecting consumer insights from July 2019
Marketing & Media
Maps to start collecting consumer insights from July 2019

15 May 2019

The new battleground of customer experience
Marketing & Media
The new battleground of customer experience

Wayne Hull 7 Sep 2018

Democratising AR, bringing content to life with Zappar
Marketing & Media
Democratising AR, bringing content to life with Zappar

Cari Coetzee 20 Nov 2017

New research indicates CMOs struggle to localise creative strategies
Marketing & Media
New research indicates CMOs struggle to localise creative strategies

11 Jul 2017

House-hunting in the digital age
Property
House-hunting in the digital age

3 Apr 2017

(c) rawpixel -
Marketing & Media
MA(SA) proposes new research currency

Danette Breitenbach 6 Mar 2017

Digital consumers show less brand loyalty
ICT
Digital consumers show less brand loyalty

12 Jan 2017

Building better brand experiences in the touchpoint revolution
Marketing & Media
Building better brand experiences in the touchpoint revolution

Roz Calder, Issued by Kantar 23 Nov 2016

Image by 123RF
Marketing & Media
Using technology to shape brand opinions

Ismail Schuster 3 Nov 2016

What do your clients say about you?
Marketing & Media
What do your clients say about you?

Ismail Schuster 30 Sep 2016

Screenshots from the website.
Marketing & Media
#InnovationMonth: Richelieu revitalises virtual brand engagement

Leigh Andrews 8 Sep 2016

Virtual concierge at dozen Radisson Blu hotels
Marketing & Media
Virtual concierge at dozen Radisson Blu hotels

5 Jul 2016

Personalised multi-sensory experiences: the next level of retail theatre
Retail
Personalised multi-sensory experiences: the next level of retail theatre

Gareth Pearson 29 Jun 2016

KFC Colonel's Couch
Marketing & Media
#YouthMonth: Worth their brand activation salt

Leigh Andrews 22 Jun 2016

Lacklustre sales staff cost SA retailers dearly
Retail
Lacklustre sales staff cost SA retailers dearly

Sandra Steenkamp 14 Apr 2016

[BizTrends 2016] 16 trends for 2016
Marketing & Media
[BizTrends 2016] 16 trends for 2016

Louise Marsland 16 Feb 2016

Walter Pike
Marketing & Media
[BizTrends 2016] How ideas will spread in 2016

Walter Pike 1 Feb 2016

Music and mobile are already huge in Africa © Ion Chiosea –
Marketing & Media
[BizTrends 2016] Major digital marketing trends

Marc Spriestersbach 25 Jan 2016

"Yes, baby, yes!" Faking customer experience almost always ends in separation
Marketing & Media
"Yes, baby, yes!" Faking customer experience almost always ends in separation

Johan Botha 14 Sep 2015

How can brands transform liking-lurkers into brand-loving advocates?
Marketing & Media
How can brands transform liking-lurkers into brand-loving advocates?

25 Jun 2015

Laurie Sloan
Marketing & Media
The future of communicating in a digital space

Laurie Sloan 18 Jul 2014

Mark Porter
Marketing & Media
The importance of a brand story to your business

Mark Porter 11 Mar 2014

Fruttare uses digital to drive SA launch
Marketing & Media
Fruttare uses digital to drive SA launch

18 Feb 2014

Natasha McClymont
Marketing & Media
Five factors to consider in measuring ROI

Natasha McClymont 31 Jul 2013

International AME Awards: 2013 Winners
Marketing & Media
International AME Awards: 2013 Winners

25 Mar 2013

[Biz Takeouts Podcast] 43: Generating quality leads through social media
Marketing & Media
[Biz Takeouts Podcast] 43: Generating quality leads through social media

29 Oct 2012

Zee Fakier
Marketing & Media
Mobile market increase prospects for brand interaction

Zee Fakier 23 Oct 2012

GlobalWebIndex identifies new trends in global internet behaviour
Marketing & Media
GlobalWebIndex identifies new trends in global internet behaviour

6 Feb 2012

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