Just what is the fourth industrial revolution? No really, what is it all about beyond the hype and jargon?
Garth Williams 11 Mar 2019
It's that time of year again when everyone in the tech industry takes out their crystal balls and starts making predictions about what's going to happen in the industry in 2019...
Esti Kilian 7 Jan 2019
Digital business transformation is upon us. Enterprises, small and large, have recognised the power of tech to transform their ability to deliver value. But where do we go from here?
Evan-Lee Courie 17 Sep 2018
Which African tech startup ecosystem is the best, either for launching a business or making investments?
Tom Jackson 29 Mar 2018
Email is by no means going the way of the fax machine just yet; most companies use it, and yet most don't use email very well...
Wynand Smit 13 Feb 2018
Toby Shapshak, editor-in-chief of Stuff Magazine, shared some thoughts on how innovation is better in Africa at AfricaCom 2017. He highlighted some specific innovations to illustrate how the continent is leapfrogging into the future... (video)
Ilse van den Berg 8 Nov 2017
We live in a text-first society. If one of your customers has a problem, your website is generally the first place they'll go. A customer resorting to a voice call should be a warning that their patience is really running thin...
Rob Lith 31 Oct 2017
Communication, time and resolution work in relationship with one another and can all be improved. If they're made more efficient, the customer service machine will be faster and smoother, ensuring that what needs to get done does, and that customers experience great service, boosting loyalty and more business...
Wynand Smit 8 Nov 2016
"It was always this awkward looking guy who was tech savvy, solved a big problem and got the girl in the end ... I consider myself a geek. A geek can look like this too. A geek can wear pink dresses and can wear sparkles and be just as geeky as anybody else." - Margaret Burgraff...
Jessica Tennant 12 Nov 2014
Last week saw the convergence of leaders in various industries at the Table Bay Hotel in Cape Town for the Growth, Innovation and Leadership Conference hosted by Frost & Sullivan.
Cari Coetzee 21 Aug 2014