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#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa
#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa

The next technological evolution is advancing at an exponential rate and by leaving out some on this journey, we allow the current societal divides and inequalities to deepen...

By Sindy Peters 15 Nov 2019

Part 1: Will the so-called fourth industrial revolution propel SA forwards?
Part 1: Will the so-called fourth industrial revolution propel SA forwards?

Just what is the fourth industrial revolution? No really, what is it all about beyond the hype and jargon?

By Garth Williams 11 Mar 2019

#BizTrends2019: Convergence, connections and trust
#BizTrends2019: Convergence, connections and trust

Jessica Tennant reports back on Charles Stuart's analysis of the annual 'Entertainment Media Outlook: An African Perspective', specifically with regard to three key trends in the entertainment and media space...

By Jessica Tennant 31 Jan 2019

#BizTrends2019: 4 Tech trends to watch for in 2019
#BizTrends2019: 4 Tech trends to watch for in 2019

It's that time of year again when everyone in the tech industry takes out their crystal balls and starts making predictions about what's going to happen in the industry in 2019...

By Esti Kilian 7 Jan 2019

#GartnerSYM: The next phase of digital transformation
#GartnerSYM: The next phase of digital transformation

Digital business transformation is upon us. Enterprises, small and large, have recognised the power of tech to transform their ability to deliver value. But where do we go from here?

By Evan-Lee Courie 17 Sep 2018

#StartupStory: BlockMesh
#StartupStory: BlockMesh

BlockMesh is enabling cost-free communication by creating a global mesh network which allows its users to skip typical cellular and ISP "toll roads"...

By Ilse van den Berg 12 Jun 2018

Why my startup scene is better than yours: Tanzania
Why my startup scene is better than yours: Tanzania

Which African tech startup ecosystem is the best, either for launching a business or making investments?

By Tom Jackson 29 Mar 2018

Why it's time to reevaluate your customer communication, starting with email
Why it's time to reevaluate your customer communication, starting with email

Email is by no means going the way of the fax machine just yet; most companies use it, and yet most don't use email very well...

By Wynand Smit 13 Feb 2018

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

On his visit to South Africa for the MMA (Mobile Marketing Association) Forum in Johannesburg on 2 November and Mobile Monday in Cape Town on 6 November, Adam Pattison, vice president, Americas & EMEA at BBM Messenger, shared insights into chat or dark social and how this is shaping the mobile economy...

By Jessica Tennant 20 Nov 2017

#AfricaCom: How innovation is better in Africa
#AfricaCom: How innovation is better in Africa

Toby Shapshak, editor-in-chief of Stuff Magazine, shared some thoughts on how innovation is better in Africa at AfricaCom 2017. He highlighted some specific innovations to illustrate how the continent is leapfrogging into the future... (video)

By Ilse van den Berg 8 Nov 2017

Could the humble phone call be the future of digital CX?
Could the humble phone call be the future of digital CX?

We live in a text-first society. If one of your customers has a problem, your website is generally the first place they'll go. A customer resorting to a voice call should be a warning that their patience is really running thin...

By Rob Lith 31 Oct 2017

Vodafone announces global brand relaunch
Vodafone announces global brand relaunch

Vodafone has made a global announcement across all of its markets that it is relaunching its brand positioning, which marks the biggest relaunch it's had in its 33-year history...

By Jessica Tennant 6 Oct 2017

Orange agrees to back Egyptian tech startups
Orange agrees to back Egyptian tech startups

Global mobile operator Orange has agreed to support and fund Egyptian technology-focused startups to help them transform their ideas into sustainable businesses...

By Tom Jackson 26 Jul 2017

The case for satellite internet in Africa
The case for satellite internet in Africa

In Africa, technologies of all types are evolving rapidly, with one exception - internet access. With around only 170 million users, internet penetration remains low...

By Dawie de Wet 23 Dec 2016

Digital change begins with business leadership
Digital change begins with business leadership

Digital transformation is a powerful revolution that needs to happen in order to accelerate business activities, skills and models...

By Saurabh Kumar 14 Nov 2016

(c) Cathy Yeulet -
Three back-office hacks for improved customer service

Communication, time and resolution work in relationship with one another and can all be improved. If they're made more efficient, the customer service machine will be faster and smoother, ensuring that what needs to get done does, and that customers experience great service, boosting loyalty and more business...

By Wynand Smit 8 Nov 2016

Jeri Curry, president and CEO, Enset (Image source: YouTube)
Why NGOs need to embrace digital now

From garnering greater support through transparency to building online credibility with funders...

By Sindy Peters 21 Oct 2016

Anthon Muller, executive head: enterprise mobility pre & post sales, Vodacom Business.
#CapeTownICTSummit: The building blocks of digital transformation

When Instagram was bought by Facebook in 2012, it was only two-years old and comprised 13 people. The startup used their digital smarts to change the concept...

By Lauren Hartzenberg 28 Jul 2016

[Mobile360] Geeks versus princess engineers
[Mobile360] Geeks versus princess engineers

"It was always this awkward looking guy who was tech savvy, solved a big problem and got the girl in the end ... I consider myself a geek. A geek can look like this too. A geek can wear pink dresses and can wear sparkles and be just as geeky as anybody else." - Margaret Burgraff...

By Jessica Tennant 12 Nov 2014

Discussing the future of Africa at the GIL Conference 2014
Discussing the future of Africa at the GIL Conference 2014

Last week saw the convergence of leaders in various industries at the Table Bay Hotel in Cape Town for the Growth, Innovation and Leadership Conference hosted by Frost & Sullivan.

By Cari Coetzee 21 Aug 2014

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